from sales to completion, the whole team is very friendly and accommodating.

K

Ridge Top definitely knows how to do their jobs. They are efficient and very willing to listen to the client. Always willing to answer questions as they arise. I am glad we chose them and would do so again.

Although we had issues with communication to complete our job to satisfaction, we would recommend Ridgetop to others. The quality of the workmanship was excellent.

The professionalism from beginning to clean-up was amazing. Thank you - Great Job!

Each crew that came to do work on our house was fantastic and worked quick!!

Not sure if I would.
Had some issues that I had to discover on my own.
I feel that they should have been communicated to me.

I would recommend Ridge Top because if their efficiency and attention to details! They worked on everything to ensure my Coppola weather vane was put back in perfect placement.

Ridge top came out to do the estimate and within the next few weeks they had our roof done. They were very easy to work with and arrived early. The job was completed within one day. They were very professional and called me if something came up. I would recommend them to anyone looking to get their roof replaced.

I was very pleased with the result.
I've had Ridgetp put my roof on and then my siding. They do exceptional work...

I am hoping we can resolve all the leaks we currently have

Ridge Top did an excellent job. I am very pleased with the results.

We were so pleased with the work they did with all new siding and trim on our house that we hired them to replace the siding and trim on our lake house as well. They were great to work with from start to finish. Highly recommend.

I did not feel that I was treated well.

Jose and Tyler did an excellent job. Their hard work and dedication to getting everything fixed did not go unnoticed. We truly appreciate their effort and professionalism.

Quality products & workmanship; good attention to detail; flexibility with scheduling

The Sales rep was great, project manager was great, but the quality of workmanship could be better. It’s seemed like they work fast, instead of working to make sure everything is working properly.

The first day on the job (6/23/2025) they did our roof. The field manager had my husband sign off on a "walkthrough" document and collected "balance due" without ever doing an actual walkthrough with him and before the project was even complete. He ended up leaving before the crew finished for the day and we never heard a word from him again.
The following day they came to do the gutters. We did not hear a word from the field manager that day and they ended up missing half of the project altogether. There were supposed to be gutter guards and a splash guard, however they were not installed and some of the workmanship was really poor.
Upon contacting my Sales Rep., he was very professional and apologetic. He reached out to have them complete the project, directly asked our field manager to reach back out to us to actually do a walkthrough and send us photos and videos of the project. However, we still have not heard a word from our field manager nor received our photos or videos.
I also asked that they DO NOT deposit our check until the work was actually complete, but they did anyway.
The project was completed on 7/28/2025 and I was not contacted even once that day - we had no idea when (or even if) they were going to arrive that day. When I got home that day, surprise! It was done. To this date we’ve received zero follow-up after the fact.

Everything. Did very good work.

Overall not a good experience. We had multiple project delays, unprofessional subcontractors, holes left in the side of the house for weeks while they were figuring out their stuff. I expected better for the project cost so will not be using them again for any additional jobs.

The overall experience with Ridge Top has guaranteed that we won’t reach out again for any future projects.

Great service. Jake and Andrew and team were great to work with.

Excellent company, kept me informed from start to finish. All staff were very knowledgeable and answered any and all questions I had.

The ability to call Gary throughout the entire process from initial meeting to after the job completion was huge in the above rating. Also, everyone at Ridge Top was quick to respond to questions and always willing to help.

We appreciate the availability, timeliness, and efficiency of Ridge top in repairing, roofing and installing gutters on our house and large shed.

Happy with roof repair that was completed but never received qoute for replacing 5 basement windows. Representative kept leading me on that he was working on a quote but never actually provided one. It was just very weird that he couldn't provide a quote for a simple window replacement project.

Door needed to be slammed to close. No big deal.. two return trips to remedy. The foreman is a good qualified guy. Idk about the installer though. Kind of a hothead, simple requests **** him off

Ridge Top staff responded quickly to my call for help, provided an evaluation of damage & a replacement quote within days. They completed the job within the quoted time and price. The professionalism of everybody from the sales person to the work crew was impressive.

There was a number of things wrong when the doors were first put in.They came back Monday and fixed one.The second door still rubs on the carpet which is not acceptable.

Everything was high quality, done well, and on time. Very happy with the results.

My review is a little late, we got our windows/doors done back in July 2025 - but I can truly say after getting them done and being into the winter season, my home holds heat way better than it did before. We were accepted with the WHEDA program for our windows and doors, and decided to work with Ridge Top Exteriors to get the job done. Overall we had a very positive experience. From start to finish, Quinn kept in contact with us as everything was getting approved, the status of our windows/doors, and what we were looking at for a start time to get everything done. The crew that did the installation was amazing. They were timely, so friendly, and kept everything clean when removing the windows. And fast, it ended up being a 3 day process to remove and replace all the windows and doors, with 1 day being cut short due to rain, but the crew team made sure to get everything closed up before the rain came so we didn't have any issues. Kevin was the onsite field manager, and he kept us up to date with everything going on daily and was great to speak with. Everyone we interacted with was friendly and professional which made the project go smoothly and I would highly recommend them to others looking for reliable window and door replacement.

Everything was preformed in an professional manner, Dan Smith over saw
That all work was perfectmo

Excellent customer service

We had a complicated roof replacement on a lovely Victorian home - John S at Ridgeway went above and beyond to find the best solutions to our problems.

Timely and friendly service which I appreciated!

Understand what needed to be done, gave good solutions, always on time, communicated well, staff were professional, courteous, and personable

I had siding, windows, roofing, and gutters installed by Ridge Top Exteriors, and I am very satisfied with the entire experience. The project was handled professionally from the initial estimate through final completion.

Jordan provided a thorough and clear project estimate. Aaron oversaw the window installation and ensured everything was done correctly. John and the roofing crew completed the roof efficiently and with quality workmanship. Sidney managed the siding work and final inspection and made sure all details were addressed.

The crews arrived as scheduled, communicated well throughout the project, and completed the work on time. Cleanup was handled properly and the finished work met my expectations.

I would highly recommend Ridge Top Exteriors to anyone looking for reliable exterior home improvement services.

Great looking door with side windows. Professional.

The Ridge Top Representative that was our primary contact person, Michael, did a great job of staying in touch and explaining things during the process.

Communication was lacking.

I would only recommend for the product. I trusted Joe Huston with helping me understand the insurance paperwork and was lied to. He told me my insurance would pay for all repairs but only half was paid by insurance. I was forced to pay the rest out of pocket. So I would not recommend Ridge Top Exteriors to anyone that has insurance involved.

Service and workmanship were excellent.

I did recommend to my friend and neighbor. Lyon Vaillancourt stopped by after he sold the job and told me I was going to receive a $300 referral fee. That was about 3 months ago. I text Lyon and he has not texted me back. Any chance that I will receive that?

Absolutely! They arrived when they said they would. The salesperson stayed involved until the project was finished. Never felt neglected.

The sales team was honest, communicated well and was easy to work with.

Flexible and easy to work with.

There is no connection between the sales team and the installation team. Things that I discussed with the salesperson were not conveyed to the installation team.
One sheet of plywood was clearly bad, as seen from inside the attic, but the salesperson and I agreed to only replace a 4' x 4' section, to avoid removing and reinstalling the antenna. The installation team only wanted to replace a 2' x 4' section.
I asked the salesperson about whether chimney flashing would be cut into the brick, and the salesperson said "we always do that." The installation team wanted to just adhere the flashing to the surface of the brick. When I said that I was told it was always cut into the brick, the installation team said, "we almost never do that".
After this experience, I have no confidence that anything promised by sales will actually be done unless I stand there and watch the entire installation.

I did recommend a friend and he has had a horrible experience with the quality of work and windows.

Good job and great staff.

Would have liked them to finish the work in 2025