My husband and I are deaf and the company arrived very prepared. They were able to communicated with us on an app. They knew what to do to communication with us. Through the discussions before we made the decisions. The communication was top notch.
First of all, I got to meet the workers and I gotta say they were very explanatory of any questions. I asked very to the point and they did a tremendous job and I personally went up on the roof after it was done to check in make sure everything was perfect
The roofers were very hardworking.
Very professional and thorough. I had a previous quote, and they didn't do half of what Rhino did on their quote. The salesman came out, showed me a demo and was very professional.
I was very impressed with their professionalism.
I am waiting for letter of garanty and bill for 3 months. How I can recommend a friend with a company that wants to get paid, but no sending bills and work garantia in writing. You lost already 2 of my friends to other companies.
I highly recommend Rhino-Back Roofing. They did a fantastic job and kept us informed all along the way.
They did everything that they promised including finishing the roof in one day.
Professional knowledgeable thoughtful people who did a great job thank you to all
Rhino-Back Roofing had great customer service, and all of the departments did an excellent job!
Very smooth process
It's been more than 3 months since the install and we still haven't had the clean up done properly. Ridiculous number of phone calls so far.
While rhino did take money off the over all price at the end, after we presented a list of all of the issues to include failing inspection 3 times. I don't feel confident recommending them to friends or family and having them potentially go through the same headaches.
Certainly am. The company came largely recommended from many of my co-workers, and I will be sure to spread the name to other friends and family when I hear they need a new roof or roofing service.
Sure. Good job.
Very professional from beginning to end. Easy to work with. Kept us informed every step of the way and met all timing est intimates.
Everything was easy and pleasant from the first point of contact to the day the job was done, and follow up afterward!
Professionalism and follow-up calls to ensure satisfaction
service was great
Efficient and caring
The project, from start to finish, was great. I had a perfect experience.
Rhino-Back Roofing, from the time they walked through the door, they were very attentive, personable, and they took the time to answer any questions. They were here for a good three hours to assess the property and answer questions, and it was a great experience.
They did a fantastic job and cleaned up well.
They did an outstanding job; I'd hire them again if I had to.
The process was very easy, excellent customer service, highly recommend
We have had nothing but positive interactions with everyone on the Rhino-Back team.
Rhino-Back Roofing were excellent, very good.
Professional, friendly, cost effective
Excellent team
Skills
Very professional, friendly, quick, neat and clean
Rhinback Roofing made the complete process of purchasing the new roof to the installation and final cleanup and inspection a pleasure!!
The first attempt at solving our leak did not go so well, but their commitment to excellence was appreciated.
Rhino-Back Roofing is without a question a first class company with men and women of integrity working diligently serving their clients.
Working with Rhino-Back Roofing was a pleasure and everything went just as they described. From the initial meeting, to some gentle follow-up from the company, to the sale, to an introduction to the administrator, to spelling out the specific schedule, to the actual installation, and including after-installation, I knew what to expect and then received it. Everything was so well organized and well done on everyone's part.
Owens Corning top tier products and price was the reason we chose Rhino-back.
They did what they saidthey w
They did an outstanding job! They showed up early in the morning, stripped three buildings, redid the whole thing to Owens Corning specs and were done by 7:00 at night. It was a beautiful job - beautiful flashing work and everything!
A flower pot was cracked after being moved. Sandy grit which was not moved by leaf blower resulted in black bebris being brought into the house. Deck and entrance areas should be loosened with broom then blown away.
for the money i paid and the time of year for a fairly easy job i think the price was a little high
I would not recommend Rhinoback to anyone who needs a fixed schedule.
I would Rhino Back company in a heart beat
I have already recommended them.
Everybody knew their job and did it well. Clean up was constant. A worker showed up for two days to run a magnet over the properly for nails.
This is a very professional organization. Communication prior to contract, after contract, during installation, and after installation ... Superb
I've left a fairly long review through the Rhino-Back site if you'd like to see the details, though most are noted below as well. https://www.trustindex.io/reviews/www.rhinobackroofing.com
Clean up was not up to the level I expected and was promised. I asked the guy who came for the 2nd clean up if he was going to go through the pachysandra to get the materials out. I was surprised when he said he didn't do pachysandra. That meant I had to do it and that is not what I was told during contract discussion. I was told 'everything would be picked up and it would look like you were never there'. All he did was run the magnet around the perimeter of the house which the installation crew had already done, took out a blower and blew the patio and walkway. That was it. I just spent 2 hours on my hands & knees picking out the nails, shingles and other materials. I'm 75 and paid good money for this job. I shouldn't have had to do that. I would recommend you to a friend but with a warning on the poor clean up.
Nothing to add
Rhino-Back did a fantastic job, I'd recommend them without hesitation.
Everything went smoothly.
Rhino Back Roofing did a good job, fast, clean.