Rhino-Back Roofing takes the time and puts the care into efficiently explaining the process and the product that they are using. They discuss all aspects of the project with you. They work effectively and do a wonderful job following up to make sure that you are satisfied with all aspects of the project.
I would highly recommend them. The price was very fair, and it's a very good quality product.
They did everything right.
The service was fantastic. The communication was exactly as I would expect. Everybody was timely, cleaned up, and it was awesome. If I had to do it again, I would definitely give them a call.
Rhino-Back did an excellent job installing my new roof and gutters. The roof was installed in one day, clean-up was was great, and they came back the next day to ensure clean-up was complete. Gutters were installed two weeks later (delayed due to weather) and the color matched perfectly with the house, I had excellent communication with their office and they returned my calls very quickly. Although the price was a little steeper than I originally estimated I would pay, it was well worth it when everything was done. I even received a thank you gift from the company.
Rhino Back Roofing was excellent and professional. I would highly recommend them.
My recommendation for future purchasers, is to get a written warranty before the work starts.
This was probably due to the heat from the tarp they used, but they killed one of my wives bushes, from the top of it. It was a 95 degree day and they had covered it with a tarp. That was the only problem we had.
Can't say enough of the Quality and work. From the Main office to the field. AWESOME 👌
It is a good product and they did a nice job happy with
Rhino-Back Roofing was extremely professional. The job was efficiently done. I could not have worked with a better company.
They need to remove their sign from my yard.
The quote process was professional. No hard sell. Very educational and informative. The communication leading up to the work was concise and enjoyable. And, the stars of the show were Luis and his crew. They were here and working from 7 am to 7 pm, organized and efficient. I literally stood outside watching them and their process, admiring how smoothly they operated. The following morning, you couldn't have ever known the yard had been worked in. It was SPOTLESS. Everyone on that crew deserves a raise!
Rhino-Back Roofing provides exceptional service and is really great to work with!
Rhino Back Roofing was fantastic from beginning to end. The owner, Mike Trouern-Trend was extremely professional, knowledgeable, and informative. Mike thoroughly explained the products and warranty. The price was very competitive and the products and workmanship were high quality. The crew was professional and courteous. They did an excellent job and left the area immaculate. Overall excellent experience. Our roof looks amazing. I would highly recommend Rhino Back Roofing.
I would recommend them to anyone that would ask!
They provided quality service. They're a professional group that I would do business with again any day of the week.
They are a wonderful family oriented business that cares about their consumers and provides a good quality service.
Rhino-Back Roofing was absolutely fantastic.
They did an amazing, wonderful job and I was very satisfied.
Rhino-Back Roofing was extremely professional and thorough. I would recommend them to anyone.
I already have recommended Rhino-Back Roofing to a friend.
They are professional and we are pleased with the work they did. The representative explained everything very thoroughly to us.
Excellent service, professional work, and also very courteous. They were an exceptional group of people.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rhino-Back Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys