The company is good. My two rain gutters are excellent. My small job cost too much.
on time and respectful of our work space and area.
I was very happy with the work done by RGS. I was so pleased with the Gutter Topper on my south side gutters that I had them back to install it on the north side.
We recently had RGS install new, aluminum soffit and fascia over our 44 year old wood exterior. It looks beautiful!
Not one piece of the remodel could be improved on! The same holds true for the new gutters and downspouts. A perfect job. Highly recommend RGS.
Absolutely, overall the service was quick and done well
RGS are great to work with. It was a good experience from the beginning to the end! From the estimator Joseph to friendly office reps, Kylie and Kari. Thank you Aaron and Allyson for the stellar work on our new soffit and fascia and for being so helpful. Brandon answered our questions and worked with our schedule and the weather. Thank you Josh and Tayvan for the excellent job installing our new gutters. Everything looks great!
All in all, quality craftsmanship and good and honest people. We will for sure work with them again in the future!
Josh & Tayvan did a great job! Kari was very helpful with updates...a great experience!
I would like to recommend RGS to others but I fear some would not appreciate that sometimes RGS didn't know when and who was scheduled to come. When we would call in the person who answered the phone would usually find out why the first phase was not done and when it would be done. Management at RGS did not seem to be on top of what their craftsmen were doing.
The quality was excellent and we are so happy with the results. The installers were friendly and knew what they were doing.
The first installer who did the project did everything wrong! So they had to come to tear down everything and purchase new materials. Finally, after I pressured the company, they put together a team of experts, which consisted of Brandon and Paul, and they did the project correctly!
I am very pleased with the work that this company did on my home to reside it. From beginning to end they did a professional job in bidding the project, on the quality of the siding and how professional it was being applied. Rande made excellent suggestions on on how to do it in the best way for which I am grateful. The office staff was very helpful and helping me get a no interest loan which helped out immensely.
Our experience with RGS Exteriors was excellent. We had a front rain gutter installed as well as some snow bars in the back; they were very knowledgable, did a wonderful job and completed the project when expected. We highly recommend this company.
Date of expected service was extended from 6 week to 10 weeks to 16 weeks.
RGS Exteriors are very good to work with.
Their work was great. Everyone we worked with was top notch.
A friend already told me that hw was looking into having stucco work done. After seeing my project delays and issues, he said he will definitely not be using this company.
The sales man and installation was wonderful. Where i had a problem was getting them to come and fix a few things. It took some time to get them to come back but once they did they corrected the problem quickly.
Quality product and workmanship with a proven track record was what I was looking for when I needed my rain gutters replaced. I found this with RGS Exteriors and would highly recommend them as a company you can trust with your home. The treated us like family. Great company!
RGS Exteriors did a very good job.
I am satisfied with the work they did.
We had RGS install new Mastic siding on our large garage, and replace the rain gutters on our house. Everything about the process went smoothly, and we are very happy with the end result. Joseph Peterson was great in the bid process. He took time to walk us through all our options, explained the various choices, and gave us a fair bid. The installation crews, Randy and Marry for the siding and Josh and Tayvan for the rain gutters, were great. Expert installation, fast workers, and the finished product looks great. We would highly recommend them for any work around your home. There are plenty of siding and gutter contractors out there, but we are very happy we went with RGS Exteriors. Fair pricing, good communication and great quality work with good quality product. We would recommend RGS for any home project. We couldn't be happier with the outcome of our project.
Sales Knowledge - Joseph Peterson did a great job in looking at our project and giving us good options and a fair bid. Everything was easy and efficient.
Professional & Organized - Great communication with everyone and always on time.
Quality Of Materials - Very happy with the Mastic siding and the quality of the rain gutters. Everything looks great.
Quality Of Workmanship - Very happy with the siding work done by Randy and Marty, and the rain gutters installed by Josh and Tayvan.
Clean & Safe - Great job of cleaning up after the work was finished.
Problem Resolution - No real problems. They worked through any little installation issues on our old house and the final installation looks great.
Work Done Right - The installation went very fast and there were no problems that had to be redone.
Value - We are willing to pay for good quality, and feel like we got a good value on the work done on our home.
Areas For Improvement - We are very happy with all aspects of the work RGS did for us.
Areas Of Satisfaction - Everyone at RGS did a great job, from sales, office staff keeping us informed, and the installation crews.
Recognized Excellence - The guys doing the installation were great. Randy and Marty with the siding, and Josh and Tayvan replacing the rain gutters were all great at what they did. We can not believe how fast they can work, and did great quality work, and were just all around good quality people to have working on your home. We would recommend them to anyone.
Why Us? - We checked out online reviews and RGS had lots of good recommendations, and Joseph Peterson did a great job in bidding the project. We liked the options that he gave us and the pricing seemed fair.
Yes. No hesitation on that.
Sales Knowledge - Joseph listened and understood as well as my knowledge of what needed to be done. That was huge for me.
Quality Of Workmanship - If I ever need additional help during my upgrades, I won't call anyone else and Randy and Marty who did the work are the only 2 I want back.
Value - I asked for more to be done than a normal new siding project would be. At first I felt maybe a little high in price, but considering what I asked for and the expertise that was given, it was worth it.
Areas Of Satisfaction - Seeing my vision and adding a special touch here and there that will make my future end result spectacular.
Current Referrals - Not at this time. I did have several slow by drivers that took notice. If they ask I will recommend RGS.
Recognized Excellence - Joseph, sales, and Randy and Marty, installation.
Jerom was excellent. He came and gave us a timely and accurate estimate and explain the whole process to us. Could not ask for better. Looking forward to getting the project done.
Quality of materials we excellent which is why we choose RGS. The sales and final supervisor work was excellent. The job crew was good, but sloppy in some areas, but those were addressed quickly by the company.
They did everything that they were supposed to do in a timely manner.
They worked with us to make sure the installation went well and was done right. Everyone we talked to was very helpful
On the day of the install, I walked out to talk to the installers to ensure they understood what we needed. The installer explained that what we were asking for wasn't necessary. On the first rain storm, all of the water ran right back to our house as I described it would and RGS had to return to fix what could have been remedied at installation. They were fast to get it fixed and very good about it.
This is an excellent company. They were willing to help us with our unusual exterior and finding a solution!
Yes, I feel very comfortable recommending RGS to anyone needing rain gutter work.
Overall a pretty good experience. I am definitely happy with the results of the work. The craftsmanship and quality seem to be top notch. I normally can find imperfections with contractor work, but I still haven't seen any on the siding or gutters. It was quite expensive, but I imagine any provider would have been similar. There was a long wait between signing the order form and the job actually starting, over 4 months. I understand this is primarily because of supply issues - it just takes a long time to get siding right now. That being said, they also collected a hefty 30% nonrefundable deposit, which is a bit of a risk for me to give them when the work isn't even starting for four months. I understand that RGS has risk too, and has to order materials and stuff, so they want customers to have skin in the game - I'm just saying 30% is a lot to pay when you have to wait that long for anything to happen. RGS was generally good at communicating, although the start of the project got pushed back by a week or two about three separate times. One of those times was because they fired the crew that was supposed to do my project because they weren't doing good work, so I guess I dodged a bullet there, because the crew I got was really good. They did apparently schedule me before all my materials had arrived, because my crew had to stop mid-project and wait for more siding to come in, which took another week and a half. I suppose all these things are normalish things that happen for these types of projects. Like I said, the end result was very good, even if it took a little longer than I would have liked, so I would recommend RGS for the end result they can provide.
They had great service and they were fast workers. It was a good experience working with them.
Outstanding, professional results.
One man did a beautiful job on ourfascua and soffits all around our home. He was fast and did an exceptional job. Those who put up the rain Gutters and down spouts also did their work quickly and effectively. Many thanks.
The project was delayed because of material. The initial install happened a week early while we were away. The follow up after our problems was good.
They did a great job, in a professional and a timely manner.
They gave me an estimate on time, installed on time and they do it quickly. I've used them twice in the past 18 years. I am very impressed.
My job went wonderful and I'm super pleased with the work they did. I would definitely use them again! Thanks Guys!!!
Very good communication with appointment status. Quick install and the contractor was gone in an hour
They were all good, from the salesman to the installer to the lady in the office. Every single person was a credit to the office, as they did a good job, were personable, and were easy to work with. I have nothing bad to say at all, only good things!
Recognized Excellence - Aaron, the salesman, was fabulous. Josh did the gutters, and he was great, too. The lady in the office was fabulous. Every time I called, that is who I would talk to on the phone. She was so good. Sometimes when you call companies, you can tell they are busy, but she was never like that. She acted like you were the most important person in the world and that is saying a lot as you do not get that often.
Why Us? - I found them in the home magazine, and they had the best reviews, so I though that would be good. So that is what did it. They were good and that was true.
RGS was a fair value for the job. While my job was straight forward gutter installation, the work was well done, they cleaned up the job site leaving no damage or debris.
When the work was done it seems good except for front door. Contract stated a PAINTED door would be installed. It took almost a year to paint the unpainted door that was finally installed. Estimator, Office Staff and Service technician were most kind.
Far too often good employees go unnoticed. The guys who worked on my gutters (Romel, Gabe and Aaron-salesperson) went beyond my expectations. I appreciate their hard work and time to get the job done right!
It pays to do your homework before deciding who’s the best company for the job.
Many thanks, Susan
Recognized Excellence - I would like to recognize Romel, Gabe, Aaron and receptionist Allison.
Additional Comments - I will not hesitate to refer them to family and friends.
They were very professional in the bid process and the installation.
We have four kids with homes that, sure as the Dickens, will need some work done by a Professional other than me because I'm too tired. RGS will be the Company that I will recommend..
From the bid process all the way through completion, we felt that the team was very responsive to any questions and concerns that we had.
Excellent work and the house looks beautiful.
Our job was a small job but it was very well done.
They were easy and pleasant to work with from schedule to finish.
Areas Of Satisfaction - They exceeded all of my expectations.
Recognized Excellence - I would like to recognize Aaron, Josh, and Christos for their exceptional service.
Why Us? - I chose RGS Exteriors, because of a family recommendation.
Additional Comments - A big thank you to everyone who was involved with the project.
I was not happy with their customer service and communication.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RGS Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys