They answered the phone or got back to me quickly. Came on time. Were very pleasant and explained what they were doing and why. And, of course, did very good work.
They are very responsive, respectful, and professional.
Quality of work is good if we need environmental work they check that. Also worked the price in line with what would be covered with the insurance carrier. No need to get involved from the management in.
Your team was very responsive and I didn't have to spend time following up.
Quick response time initially
Very responsive and quick to respond to our emergencies. Easy to work with.
Manny, your tech, is wonderful!
RestoreCore was very prompt, professional, courteous, and thorough.
The experience was made tolerable by the team's professionalism and quality of work.
The lack of communication and status updates
With all of the companies in this industry, RestoreCore sets and exceeds the best every time. In emergency situation they keep a cool and calm head , ensuring us that everything will be ok… and it always is. They are quick, efficient and professional.
The only problem that I actually have with RestoreCore is time. They do very good work. I know that good work takes time, and I am aware of that. Sometimes, their timeliness can be a bit much. That does not detract from their quality of work, their work is good.
I was expecting them to come much quicker than they did.
I've not been disappointed so far since I've been using this company.
They were really fast with the response time, and they were always available.
Very Professional and sufficient with their work.
Everyone was so efficient and attentive. I couldn't have asked for better service.
Great Company, they came out to the site the next day to assess the issues and started right away
Tech was very competent
When it comes to service, RestoreCore - DC Metro, was easy to reach out to and provided quality service.
Great service, team members were communicative and professional, and their overall approach exceeded expectations.
I liked everything communication was great I knew when the team would be on site and what they were going to do for that day.
Kiang was great
The scope of the work was less than described in the invoice.
Your dehumidifier leaked onto my wooden floors on two separate occasions and caused damage. There needs to be an update to how you all service the equipment!
They were very professional and communicated really well, always keeping me up to date. Maria was wonderful.
I will recommend using this company as they are great at what they do and the information they provided was very helpful.
The guy, Dean, who usually helps us out, is very thorough, very approachable, and knows his job.
I would absolutely recommend them. They did a great job. The turn around time was very quick, especially since it was for an emergency.
They were very professional and accommodating.
RestoreCore did a great job from helping us remediate our flood damage to replacing our floor. Their team was professional and communicative throughout the process and we'd certainly work with them again in the future!
The job was done without a hitch.
The response time was amazing. They came prepared to do the work needed and had all the equipment required. They were professional and strong on the customer service.
Everyone was very professional & I was kept informed on all the steps of the work.
RestoreCore - Edison is very professional and knowledgeable.
They are the greatest.
From the first person I reported the need for restoration service late in the evening to the last person onsite when removing the last piece of equipment your representatives were very responsive and thorough.
The team was great from beginning to the end of the project. Donte scheduled everything and came out and tested everything.
RestoreCore got here fast! On a Friday night at that! They stabilized my home and set up drying equipment so I could feel secure in knowing I would avoid further damages from my burst pipes. They were professional and updated me through the entire project.
They kept us informed and were great at communicating with us throughout the process.
They were informative and great at communicating with us.
They have excellent service
The team that was here was very knowledgeable about what needed done and proceeded quickly