They were very professional, kept everything clean, and had a quick turnaround time to get everything done.
They are good people, polite, professional, tell you what they are going to do, and then do it. I liked them very much!
They did a pretty good job.
Very poor work. Customer Service wasn't good. Communication wasn't there. They basically didn't do what they said they would do. A couple of the crew guys went on vacation and left the job half-way done. It didn't go well. Hopefully, it's not like that for everybody.
poor communication between workers and owner
Very thorough in their inventory of my house.
Restoration Management Company was excellent with me in dealing with my insurance company and going back and forth.
Restoration Management Company - San Jose was thorough and professional!
Restoration Management Company was very professional and provided a timely resolution of the matter.
They exceeded my expectations in all areas and were very professional and communicative!
They arrived on time and completed in the time frame they stated
The people I worked with were professional, responsive, and did a great job!
I really don’t make a practice of recommendations and most people’s insurance make the call, as was the case with me.
It was great service. Restoration Management Company - San Jose was informative and offered great service. They were very persistent. That is why I would not give them a 10. They would have to come back this day and this day, and they were even coming back on Saturdays.
Restoration Management Company - San Jose is timely and efficient. I high recommend Restoration Management Company - San Jose.
The techs Ramon and Ramon are so great. It is always stressful to have workers in your home because often they leave more of a mess than what they are there to do/fix. Ramon and Ramon were very conscientious and left the area clean (and dry - during a pouring rain storm) every day. They also arrived at the agreed upon time - which is a huge thing!
We had the best service possible
Thanks to everyone at restoration management
When they placed the humidifier, they should have brought the fans in at the same time.
I was very satisfied with the communication that Steve gave to me. He was very personable, and I appreciated his customer service. He was very polite, easy to talk to, and he let me know everything that was going on with fixing my unit.
I was very pleased with your service. Project Manager Joseph Castellanos, was excellent to work with. Great employee.
They always came when they said they would, and left everything as they found it. They cleaned up.
I was very satisfied with the professionalism and friendliness of the staff.
They were really responsible, and they were on time. They cleaned up everything pretty quickly and did a great job.
I give the guy who seemed to be the leader an eight.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Management Company - San Jose as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys