The shower seat was installed higher than what was agreed to. Was told the building codes could not allow it to be put any lower, but the Pima County Arizona building codes would have permitted it to be lowered more.

The gentleman who installed our shower were easy to have in our home.

I’ve had two showers installed by Renuity. My new showers great and the installers exceptional. They are respectful, fast and meticulous.

Floor bottom of Shower is slippery. Despite the workmen's best efforts there is a lot of dust throughout the house.

Everything was installed in a professional manner. Installers arrived when they said they would. They worked diligently for two straight days and everything was clean and dust-free when they left.

Very high price

We were contacted by a project representative and went over our contract and when everything would be done. Gave us her number and said to give her a call if we had any questions.

The installation crew was excellent and the project came out very nice overall.

Love the product and the ease of cleaning.

It was expensive, but I got what I paid for. Everything was done for me. I highly recommend if a person can afford it.

Misunderstandings between the installation crew and me when I saw them carrying out of my house I pointed to the garage, the shorter worker ask me if he could open my garage I nodded thinking they were placing my shower materials there , that mid afternoon they left, I used my walker to get in my garage and the tub was there but not my shower I noticed the electrical guy had drilled through. The wall into the garage I thought well they must’ve set everything (shower) outside, the slope down I can’t manage so I went through my house out the back door around the side NOTHING

Water pressure was not checked at job completion.

Your front office couldn’t call the right person to communicate. I repeatedly ask them to call my husband, but they kept calling me. The order was also wrong regarding the type of door we had asked for, which caused a delay to use for a week. The shower head requires super human strength to change to the handheld. The floor is super slippery-we both slipped, causing us to cover the entire base with a mat.

The installers were fantastic. They kept the work area clean throughout the project and cleaned up at the end of day one. They answered all questions asked.

Workman was very skilled, professional and willing to explain what he was doing and why.

Overall, great. Start to finish as explained and expected. Cheers

The professionalism of the sales representative and the install team.

The installers for both the shower stall and the glass walls and door were excellent. Professional but friendly. Answered any questions we had.

The customer service is excellent, especially by the installers. I truly appreciated them putting down cloths to protect my flooring from the entry to the bathroom. Because of pricing and other concerns (see #5), I would share recommendation with friends and family with both positive and negative perspective.

The project has been delayed by over 3 months

Good work, very neat cleaned up after themselves very well.

Overall excellence! Thank you🥰

Customer service excellent. They stand behind their work

Professionalism

They took their time to ensure it was right and kept me appraised along the way of progress and any possible issues