Team members were very professional and know their product . Very likely!
It was good
On time, pleasant, cleaned up site
The entire experience from start to finish was perfect in every way! No pressure salesperson, called a couple days before to give us a plan. The plan was exactly what they said! Installers were kind, respectful and on time!
WE LOVE, LOVE, LOVE OUR NEW SHOWER! Better than we expected!!
Thank you Kohler!!
The team was amazing and very respectful of our home
Great service
NA
Quality of work and wonderful customer satisfaction opportunities. The installation team was superb!
Shared finished pictures of completed bathroom and several family and friends have viewed project. Positive comments
Local to Kent. Reliable as far as doing what was told would happen. Friendly workers who came prepared to protect floors
The entire team was very kind and helpful in rectifying issues as they came up.
The sales person Jarryd Horne spent an incredible amount of time with me so I could understand the product.
The installation crew of Nabeel and Hector were excellent and kind and gracious. Wonderful people!!
The shower is beautiful and I'm very happy!!
Likely to recommend
n'a
The product quality of my walk-in shower is beautiful and very impressive. I couldn't be happier. All if the people I interacted with were professional, knowledgeable, and kind. A great experience.
The product is beautiful and installers were awesome!
Great communication and responded quickly to our questions leading up to the install of our shower. Friendly and communicative service on instalation days from the whole team.
Arrived on time, workers friendly and efficient..grab bar was left on the truck, had to wait but stuff happens, pleasant worker completed task. Shower looks beautigul, works as expected.
see comment below
Very good and professional job. I’m very happy with my new shower!
Sales and installers were very knowledgeable and skilled
Quality work
Smooth process from start to finish. The quality of the products seems great.
Kia did an excellent job. It could’nt be nicer !
I already told my parents and their looking into it.
Don’t expect a fast phone call from Jayson Owen’s like five days later. Had to call Alan temper to have him call me.
highly recommend Renuity. They delivered everything we expected even though we requested some changes
Very professional staff.
The installer,Nabeel H,was friendly and very professional. My new shower 🚿 is wonderful.
Craftsmanship was excellent. Shower looks great!
Amazing!!!! Thank you.
Very happy with the Sales Rep and the installers. Job was accomplished on time and with very little disruption.
This is a high quality product, and the installation was handled very professionally from start to finish, making it easy to recommend.
i would with caution
Yes would recommend
Do a better job of inspection for problems before demolition.
Check my testimonial.
The installer was very capable. Our house was built 97 years ago by the family who lived here. Things like distance between the studs and size of the studs are different than they are now ( thus no shelf). Also the bathroom is small. Vega and his helper faced both of these challenges, found ways around them and installed a beautiful shower.id give them a twelve.
See below
should have better discount for senior
You are very expensive.
Bill (the lead installer) was wonderful. He was extremely knowledgeable and happy to answer questions.
It will take time to fully experience the results of the project.
I thought your sales process was a bit unprofessional and using strategies that offended me.
We have been treated with utmost respect and care from everyone that we have dealt with within Renuity.
Dave the in home specialist who told us about the products was very good. Installers Kris and Quinn were professional and kept us well informed. The plumber did an excellent job
I was happy with the installation and the way the shower looks. However, as I explained to the sales rep, there was a tremendous amount of down time and altho I understand the concept of pad, I am not happy that I paid for workers to sit around waiting on other workers. I ultimately think the job was overpriced.
The crew was professional, patient and kind. They spent a lot of time with me deciding where the seat and grab bars were to be place, in addition to the shower head and water controls. They were here 3 days, and cleaned up the mess everyday. They were very friendly and on time. We are thrilled with the shower and the crew. ! Scott was wonderful and came out before the install to review the situation they would be working with. THey had to build a wall. Craig and Robert were terrific to. Craig is funny, does stellar work and is every experienced. Robert is terrific too and never stopped working. The bathroom is up 23 steep stairs, and he went up and down those stairs all day long. He never damaged the wall or anything carrying lumber, Kohler Luxston panels, the shower pan, etc. He is also very polite and friendly. The crew tolerated well our little dog that barked the entire time they were here ! She'd let them pet her but she kept yapping ! As said,all 3 are exceptional and should get a pay raise ! Each one of the men answered any questions that we had during the process. I really dreaded the 3 days they were to be here. However, it turned out to be a wonderful, stress free experience !
The work team was very considerate of my home. They prepped it right off the bat. It was also a pleasure to see guys that knew there job and worked as a team to get the job done.
Everything! I could not have improved any step of the process . . . sales, installation, follow up.