About this company
Renuity - Seattle, formerly known as Pacific Bath,
Renuity is a national portfolio of local home improvement providers operating across the United States. We have helped hundreds of thousands of homeowners with superior remodeling services at a competitive price. Each local provider backed by Renuity is bolstered by national resources and has a strong commitment to innovation, improved communication, quality products and services, and a superior customer experience.
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Reviews 817
Of 1335 respondents, 817 left a reviewRecent reviews
Richard G.
Great communication. Timely service. Great detail in finished product.
Antoinette F.
Everyone on the team was helpful and friendly - easy to work with.
Review in Federal Way, WA
Too expensive.
Cindy T.
Everything was exactly as promised!
Linda D.
Knowledge friendly explained what they were doing.
Augustin G.
We hired Renuity-Pacific Bath through Costco expecting top-notch work given your reputation. Unfortunately, the experience was subpar. A job that should've taken 2 days took seven days to complete due to plumbing errors. We paid a significant amount for this project and expect it to be completed efficiently and correctly.
To make matters worse, we had to call them back to fix the sliding door's base support because the installer forgot to secure it. A Renuity crew showed up on 11/21/25 to finally secure the base support.
We spoke with Mike Sims, the Production Manager, about our frustrations with Renuity. He said to expect an email with a document to sign, and we would receive an $800 check to compensate for the inconvenience. However, we haven't received the email yet. The installation was initially completed on 11/17/25. Project started on 11/10/2025
Wilfred D.
Excellent job, very attentive working crew.
Review in Mill Creek, WA
Everything went quite well and the shower has been great.
Review in Freeland, WA
The cost is significantly higher than a local contractor's quote, and it doesn't look as luxurious as what that contractor could have done with tile and grout. The 12-month financing is about the only thing going for it.
Bruce M.
Because they performed as advertised etc
George W.
Jerry was very thorough and informative; he and Aaron were great. They were very considerate of our home.
Review in Bainbridge Island, WA
Initially installed the wrong bathtub - one that was 6" shorter than the original space. This resulted in a delay while they found the correct tub. Then, when we went to turn on the bath for the first time, water was shooting back into the wall from the faucet. Plumber had to come out and fix it. Basically, it took a week, and my confidence in the company is pretty low...
Review in Lake forest park, WA
Prompt, professional staff. High quality results. If you're shopping incredible results over price, these are the guys to use.
Steve B.
Nice job!
Kathy H.
Our installers, James and Kyle are a great team, and were very knowledgeable and professional. Also they were a pleasure to have in our home! Therefore we are giving them AN 11 rating!
Stan F.
They went above and beyond our expectations.
Rhonda J.
Pricing is too high.
Anthony K.
Great
Review in Ferndale, WA
Was done quick
Frank B.
Team members were very professional and know their product . Very likely!
Review in Olympia, WA
It was good
Laron S.
On time, pleasant, cleaned up site
Daniel W.
The entire experience from start to finish was perfect in every way! No pressure salesperson, called a couple days before to give us a plan. The plan was exactly what they said! Installers were kind, respectful and on time!
WE LOVE, LOVE, LOVE OUR NEW SHOWER! Better than we expected!!
Thank you Kohler!!
Rachel M.
The team was amazing and very respectful of our home
Lori B.
Great service
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