How quick they got it done

The product is fantastic. Easy to clean and look so nice.

From the introduction clear through the installation process we were treated like VIP’s. Plus the expertise displayed throughout the installation was excellent from beginning to end!!

we took pictures and sent to friends and relatives, they all thought they did a great job.

Efficient installation and high quality products! Only a few minor misses with caulking that were taken care of quickly when we asked.

We should have got a second bid.

Overall the process was easy.

Everyone we spoke with or who worked on our project did what they promised and performed very well.

Great yo work with. No hidden agendas. Liked all the people we worked with.

Nice crew, talked me thru everything, open to questions and respectfully responsive

will remind anyone I recommend company to that it doesn't happen overnight and isn't like magic. Its a constructiuoiin process.

Once we were at the stage of install, Devon and Abraham were great to have in our house and were professional and kind. Their competency and professionalism overshadowed the slightly wobbly feeling during sales and with our project coordinator (who also somewhat overpromised and under-delivered). I truly think with a little more training the beginning stages can be more fluid and instill a greater sense of confidence in the overall process.

Product is excellent, team is reliable and friendly.

I think they did a great job and didn’t waste time so yes they deserve a 10.

I would definitely recommend the company, installers and product quality.

The workers were the best! Friendly fast and efficient, made sure everything was perfect.

Yes I would definitely recommend Renuity and I have already shared with Family and Friends. What a great product and company.

The installation team was awesome! A little disappointed with the sales side of the transaction

Prduct is beautiful and great quality.

This was not a pleasant experience.

Job completed on schedule despite demo difficulties.

The Renuity team did an excellent job. They cleaned up after themselves and were very efficient in accomplishing their job. I would recommend them for the future.

I had an issue with the initial sale and management was quick to meet with me and offer a solution.

The guys that worked speedily and thoroughly were very nice to have around. Told me what and why they were doing. No mess left at the end of the day even when I told them to leave the cardboard that covered the floor in their wor area when they were coming back the next morning. They did come back promptly the next morning and had the job completed by noon. No trace of them being her except my new tub.

Went from a garden tub (never used) to an absolutely beautiful shower! Would not have had to do anything with my original bath/shower had there not been a leak in the faucet and had to gut the master bath for water damage. Ted and James did an excellent job (they get an “11”. The job was done in the two days as previously quoted.

shower issue is not taken care of yet

Great installation and professional crew. Very happy with the result!

We will. Very professional installers. Love the product.

Very professional

10 rating not enough! Crew on time, all materials in hand, swept and vacuumed at each stage. Then, when we discovered wood rot that needed replacing before completing shower install, Renuity reached out to a contractor who squeezed us in (out here in the rural world) to prepare the surface properly before Renuity returned to finish. From the first contact and throughout the entire process; we received texts, emails, phone calls to make sure we knew what was planned, what was happening, and who would be knocking on the door for the next portion. Every second we were supported by competent and caring professionals. As old folks with our first remodel and only one bathroom, I am so grateful to Renuity for the fantastic work they did. I highly recommend.

All because of Ryan

We liked the quality of the materials used - Kohler - even though they are a little more pricey than others. Also the lifetime warranty.

The efficiency and workmanship were excellent.

Everyone we met with exceeded our expectations

Guys were really nice,did a great job, no mess.

Installers were professional, very knowledgeable

Quility of product

It took 4 appointments and 3 installations to get the shower installed correctly, without damage. The final crew was wonderful and worked hard for service recovery and was committed to getting it right.

everyone was diligent in their work and very friendly

Very professional and polite awesome quality of materials

Multiple leaks

Lack of communication with customer, lack of communication between installers and company, poor installation, inadvertent attempt to overbill customer.

Everything 😂

I needed the shower to be done quickly but with high quality work. And I got both.

They are all very courteous and helpful.

Any consumer who wants to make an informed decision about remodeling their bath should not seek out Pacific/Renuity first. Get their bid last, then make an informed decision, not a high-pressure sales one. The project coordinator, Millie, gets an "F" because she was a complete no-show. Millie did not even bother to contact us about the business name change, meaning we had to write two checks. Between these two it doesn't look good, but the installation crew saved the day.

yes

Install team was professional

We are still not satisfied, still waiting for replacement parts from original install

Friendly, only recommendation would be to go a little slower especially when speaking about the glass is a totally separate cost & service not provided by Pacific Bath