The speed with which is was done.
Everything went so perfectly and we love the finished product.
explaining both pros and cons of what they are buying
Very professional and on schedule
When we spoke to the salesperson in our home. He promised us that the complete cost would be. $16,000.
Yet, the complete amount owned was 19,900 ! This after I paid a 10,000 down payment.
Also, we asked the salesman about turning the space that the old shower was in.. to turn that space into a linen closet.
Which he said the people can do.
Yet, once the people came here and finished the new shower they told us they do not do that.
SO WE SRE NOT HAPPY!
Total success.
Superb service and highest quality
smooth process
Really like the products they said 2 day install and it was 2 day
There were problems with plumbing and we had to ask them to replace all the green board instead of just half of it. To their credit they fixed the problems. But we were out a bathroom over the Thanksgiving holiday.
The personal is very friendly and helpful. Our experience was just very frustrating.
Everything went smooth
Starting out with senior Design Technician Kris Villines...too Ryan &Maalik. From start to finish the test
Maybe 🤔.
The sales person,Eric, seemed experienced, knowledgeable and mostly believable (I never fully believe a sales person). The contract was thorough and contradicted only twice what Eric stated.
Ashley, the Reunity contact person, contacted me as per the contract requirement, answered my questions and informed me of the start date. Later, after the shower was completed, Ashley again answered a question I had! I enjoyed speaking with her.
Finally the two man crew that installed the shower were great! They did quality work and kept my house and work area clean! Additionally they were courteous to my AH neighbor that I KNEW would attempt in some way to hinder the project. Sorry I have such an AH as a neighbor.
It was quick & seamless.
After researching several companies, we decided to go with Renuity as Kohler has an exceptional reputation. We were impressed with the entire process from meeting with the sales representative to monitoring the process to completion we were very happy with all aspects and love our new shower,
Excellent service. Fast and very professional installation.
Answered questions, did a great job and cleaned up all construction debris afterwards.
Quality of material was less than expected. Work was ok as well as time given, three days yes it was done in three days. I was given two dates for finishing texture with Two no shows, and late on dsy they show up. I think is highly over priced. Will not use again
Fairly expensive
From the salesman to the installers, everyone was easy to talk to answered all my questions and was a pleasure to do business with.
Appointment was set at my time great customer service
We understand that the lifetime warranty is the reason for the price. We don’t like to tell people how much we spent because they probably wouldn’t understand about the product. The cost would probably be double with any of our friends or family would pay.
Friendly and professional
On time, quick , efficient and did beautiful work in exactly two days!