Quick and professional service

The speed with which is was done.

Everything went so perfectly and we love the finished product.

explaining both pros and cons of what they are buying

Very professional and on schedule

When we spoke to the salesperson in our home. He promised us that the complete cost would be. $16,000.
Yet, the complete amount owned was 19,900 ! This after I paid a 10,000 down payment.
Also, we asked the salesman about turning the space that the old shower was in.. to turn that space into a linen closet.
Which he said the people can do.
Yet, once the people came here and finished the new shower they told us they do not do that.
SO WE SRE NOT HAPPY!

Total success.

Superb service and highest quality

smooth process

Really like the products they said 2 day install and it was 2 day

There were problems with plumbing and we had to ask them to replace all the green board instead of just half of it. To their credit they fixed the problems. But we were out a bathroom over the Thanksgiving holiday.
The personal is very friendly and helpful. Our experience was just very frustrating.

Everything went smooth

Starting out with senior Design Technician Kris Villines...too Ryan &Maalik. From start to finish the test

Maybe 🤔.

The sales person,Eric, seemed experienced, knowledgeable and mostly believable (I never fully believe a sales person). The contract was thorough and contradicted only twice what Eric stated.

Ashley, the Reunity contact person, contacted me as per the contract requirement, answered my questions and informed me of the start date. Later, after the shower was completed, Ashley again answered a question I had! I enjoyed speaking with her.

Finally the two man crew that installed the shower were great! They did quality work and kept my house and work area clean! Additionally they were courteous to my AH neighbor that I KNEW would attempt in some way to hinder the project. Sorry I have such an AH as a neighbor.

It was quick & seamless.

After researching several companies, we decided to go with Renuity as Kohler has an exceptional reputation. We were impressed with the entire process from meeting with the sales representative to monitoring the process to completion we were very happy with all aspects and love our new shower,

Excellent service. Fast and very professional installation.

Answered questions, did a great job and cleaned up all construction debris afterwards.

Quality of material was less than expected. Work was ok as well as time given, three days yes it was done in three days. I was given two dates for finishing texture with Two no shows, and late on dsy they show up. I think is highly over priced. Will not use again

Fairly expensive

From the salesman to the installers, everyone was easy to talk to answered all my questions and was a pleasure to do business with.

Appointment was set at my time great customer service

We understand that the lifetime warranty is the reason for the price. We don’t like to tell people how much we spent because they probably wouldn’t understand about the product. The cost would probably be double with any of our friends or family would pay.

Friendly and professional

On time, quick , efficient and did beautiful work in exactly two days!

Competitive pricing with a higher quality Lux Stone experience and top of the line Stainless Steel hardware.

Overall I would recommend Pacific Bath to anyone.

Quality of work and overall appearance of shower is superb

The salesman that met with me seemed like he just wanted to get a sale. He went over measurements which didn’t add up when the project was finally installed, I questioned the installers, they even came to me and asked me how I would like to utilize the extra space I had that the tub didn’t go all the way to the wall. The salesman didn’t go over that with me. The dimensions of the width of the tub wasn’t the correct width, I had called the salesman about it, he told me that the tub I received was the biggest size they had, that it was the “Cadillac” of tubs. I asked the installers about the size of the tub, they said that there were bigger ones. I had scheduled an appointment for them to come to install, but my father had passed away so I had to leave town, at first Ashley, the woman making the appointments in the office, was really nice and accommodating saying that there were plenty of openings, because I didn’t know when I was going to be back in town, I just picked a day, she said if that changes to just let her know. I came back earlier than I had expected, I called the office, hard to get a hold of her, then when I finally DID talk to her, she was very rude to me on the phone and said there weren’t any sooner appointments. I was taken aback by her rudeness, especially knowing about my current situation! When I became short with her and told her to have a nice day, she then wanted to correct her attitude with me. I told my salesman about her, he just made an excuse about how she was over worked. Not good or friendly customer service. I was also Shocked at the price quote I was given, I wasn’t informed about how much interest I’d be paying, I wasn’t
Suppose to get 0% for a year, that didn’t happen, and I felt like the salesman was pushing me to find more income, asking, does your son pay rent? Amy other income? After I had given him my income information. About the interest, he told me to look at my paper work when I get it online. He said, it’s all digital.

All of the professionals who worked on my shower remodel were skilled and respectful. The project was completed on schedule, and at the end of each workday my bathroom was cleaned so I could still use it overnight. I’m very happy with the work Pacific Bath did and highly recommend them.

This company backs up everything they say and goes the extra mile for complete satisfaction. Kohler hardware is a premium product with good life and warranty.

From the beginning of the sales process and thru the tear down process and the two day rebuild, everyone was great and went over each step that they were involved with. Couldn't be happier.

For the price of this shower there weren’t much to show for it. I should have looked at more companies and compared what they offered.

Great work by contractors.

Project was completed quickly and looks beautiful

I am happy with the total install, and all of the hard work and dedication that the team took in making sure that everything was perfect

Only one bathroom is complete, the other bath is still due.

I would highly recommend Pacific Bath. As far as our experience with them, they were great. Great customer service, great quality products and great pricing. You won't be disappointed.

Work crew was fantastic. Product is great.

Shower pan was cracked. Fixed professionally. On and off handle wall mount cover not adhered to wall with water proof sealant. Since remedied.

The product quality is good. Prices are too high. The installers were all nice, hard-working young men...but they failed to mention the gouge they put in my hallway wall during the install process.

The installers are the nicest guys, are so respectful and such hard workers.

The workmen were wonderful. They were proficient, knowledgeable, listened to my questions and gave clear understandable comments. They recognized the difficulty I had that necessitated a new shower. The plastic was cracking, to include the seat and this was well changed and provided safety.

They were very professional and addressed our concerns.

The sales person was very knowledgeable and the crew communicated well. The product was everything you would expect from Kohler.

Lower price.

Professionalism and high craftsmanship.

Everything was done very professionally and on schedule!!

I've been trying to get someone to fix a leak in my upstairs shower but no one is contacting me back! I called the salesman and the contractor manager to no avail!