All the people we have dealt with from Renuity from the sales rep, office administration & the installers, have been very good to deal with. On the first day of the installation, they found dry rot under a window that went into the siding of the house. This was outside the perimeters that our contract listed so they informed me that their work would be stopped until I found a contractor to handle the repair. Once I did & had dates when the repair would be done Renuity right away worked me back into their schedule so the walk-in shower install could continue in a timely way. They were concerned for us to have a functioning shower as soon as possible.
Was very professional
The crew was prompt, professional, and polite. They went above and beyond to make sure things were installed to our preferences. Bathroom was cleaned after each work day and after the job was finished.
The installers were quick and listened to our concerns.
Professional and stress free with no pressure. The product sells itself.
After watching how many things were involved in a shower remodel, we highly recommend Renuity to do it in a professional manner. There are a lot of steps to consider and the cost seemed reasonable after all was said and done. Thank you for our beautiful shower!
the men were very professional. Nate takes pride in his work and it sure shows! He did an awesome job.
Your Installers did a fantastic job.They took the time to explain what they were doing showed me the valve they were using and why they preferred it over others. They cleaned up their work space and took the garbage with them. They take pride in their work and Customer service is important to them.
A good crew of installers
Steve and his crew did a great job!
21000$ for shower only????????
Our new Kohler Renuity shower is just wonderful! It is even better than we anticipated. It feels much roomier than our old shower. Easy to clean by just using a squeegee on the glass doors and you're left with a sparkling shower. We recommend this shower system 100%.
The workers were very skilled, have excellent suggestions and very kind. Special thanks to Ted, Richard, Dave, Chris and the plumber.
Misunderstandings between the installation crew and me when I saw them carrying out of my house I pointed to the garage, the shorter worker ask me if he could open my garage I nodded thinking they were placing my shower materials there , that mid afternoon they left, I used my walker to get in my garage and the tub was there but not my shower I noticed the electrical guy had drilled through. The wall into the garage I thought well they must’ve set everything (shower) outside, the slope down I can’t manage so I went through my house out the back door around the side NOTHING
Very professional. Clean work area.
Expensive
More experienced sales pitch that gets everything they need while they’re at house ie pictures, measurements—less focus on price and sign today while they’re at house. Install crew should not smoke in driveway; the tarps should be clean and properly cover floors without major gaps; vacuuming and debris glean up should be done like it’s their house not cursory and time pressured; project manager should check in during job at least once to see how it’s going, any questions or concerns —be more responsive
The installers were incred I'llwent above and beyond what I expected in a good, professional crew. We have a houseful of disabled people and the crew was able to make them feel confident with the whole process. They were also able to answer questions with straight forward, understood by the lay person answers. I think that's pretty indicative or the superior quality of your installers.
All your guys or professionals, craftsmanship was eleven out of ten, great job.We're happy with the finished product.
Their willingness to be open to listen with any questions or concerns
Wonderful quality and people to work with. We were kept informed every step of the way.
Punctuality and expertise.
Jesus, one of the installers, is wonderful. Great job and great advice!
Your people were wonderful. Your product is top notch.
Prompt, answered questions, suggested options when appropriate.