I hired Remodel USA to remodel my kitchen in December 2019. I was so excited about my new kitchen and the salesperson did a great job hooking me. Even the president of the company called and thanked me for choosing them. I thought I found the best company but unfortunately once they got my deposit I discovered that they are a nightmare. I called for months trying to figure out when they were going to start the work and the once they did show up they just tore everything up and left me with a huge mess that I now have to pay someone else to fix. Not one permit was pulled despite being told it was being done and that the city was asking for this or that to justify delay after delay. Then when confronted they tried to say that permits were not needed even though the city assured me that that was not correct. And confronting them was another issue all together. No one knows what is going on from the top on down. I should have read and headed the reviews before I hired them. My mistake and I will never allow them back into my home. Do yourself a favor and avoid this company at all costs.

Everything was handled beyond my expectations.

I am very satisfied with the work and the time it took to do it.

I think they did a really great job, it was a little pricey.

Although I did not get exactly what I was hoping for in regards to timing or finished product, the basement looks much better. I was able to speak with a high level of the company to get the project over the finish line. The installation team was courteous and professional.

They workers were very professional and the quality of the work was excellent.

Outstanding work.

We were very happy with the installation, the work, and the materials but it is very expensive.

The installers were professional with great attention to detail!

Anyone can come and see mine if they're making a decision. You can put me on the list for prospective customers.

I was most impressed with the installer and his craftsmanship and professionalism. His name was Sergey. He and his crew were absolutely amazing.

The guys that came to work on it were fantastic. They were very neat and clean and they worked very timely and diligently. I am very satisfied with the project

The circle of friends and family I know can not afford Owens Corning Basement Finishing System. When they do see the work I tell them to please save your money and do not get it financed through Owens Corning.

Owens Corning Basement Finishing System seems like a good system although over priced, I would not recommend Remodel USA to do the work.

If they had correctly crossed all their T's and dotted all their I's and made sure that my basement was sealed from the windows, this could have been a great experience. I would not have minded the additional amount of money to finish my basement. Unfortunately, this Company fails to response back for crises, mistakes or mishaps, It took three weeks to even get started and that was after the date I was told it was going to get started. I was told it was going to take two weeks and, it actually took closer to nine weeks. Also, I was told someone would give me a call back, but no one has called back. I will call again today to try and it resolved.

They did an excellent job! The basement is beautiful and we use it a lot. They turned a dead space into a space we use often.

I thought that the installer Jose was amazing! He worked very long hours, worked very hard, very pleasant, very committed to doing high-quality work. His supervisor, Bill was equally supportive. I really appreciate that. The first salesperson was totally off, then the second salesperson was more helpful and knowledgeable and ultimately the regional manager had to come in and review the project to get it where it should be, and I appreciate that. Ultimately the workmanship was high quality. The materials were not the highest quality. In particular, the doors were very thin, low quality.

The men were professional and got the job done in a reasonable amount of time.

Exceptional quality and great workmanship

The Owens Corning team was very responsive, communicated daily, responded to my requests, secured my property/work area at the end of each day and completed my project on time/on schedule as agreed. Overall I am satisfied with the final product. There were numerous punch list items that had to be re-accomplished. The team was back the next day to re-accomplish each discrepancy.

If they could get it for a better price. The person would have to see the basement if they like it. I would not discourage them.

The Owens Corning Basement Finishing System is attractive and helps with regulating the temperature of the basement.

The installer was very friendly and professional.

It really depends on what they need for their work because the product is very specialized.

I would never recommend them.

The job was first class from start to finish. We are very pleased with the result.

I am enjoying my Owens Corning Basement, it's nice.

My husband and I were very pleased with the work that they did in a timely fashion. We loved working with Wallace, Bill, Jose and Rueben. We played to use them in the future for a sunroom.

I was extremely satisfied with my experience with Owens Corning Basement Finishing System.

I was impressed with the design and quality of the materials and look forward to enjoying a very, fine finished basement.

I was very satisfied with the installers, and foreman. They were very professional. They worked along with us very good

Everyone was professional and got the work done in a timely manner.

The sales/contractor departments weren't on the same page about the "little things" which ended up being a pain for us to handle and communicate, such as electrical permit inspections, getting the bathroom walls and interior items done, and painting of our stairway... and the "sales pitch" went until after 11pm which is TOTALLY unacceptable. Hutchinson needs to respect the people he's meeting with and actually listen, not just listen for what he needs to say/sell next.

The installation crew at Owens Corning Basement Finishing System is really great!

They were very processional, and respectful of our home. We are very happy.

Owens Corning basement system products are excellent quality and look very good. The company was very professional. It would be even better if it was less expensive.

I wasn't very happy with the entire project, I would not recommend them.

I liked the representative, Gary. He was wonderful! He listened very well and tried to coordinate, and we met in the middle between my opinion and his opinion.

I gave a 1 just because of the issue we had.

They were a little expensive.

The installer went above and beyond to make sure I was happy with the finished the product. My salesman was good as well, but the negotiation process was a little draining.

The product is good but the company that installed it sucks. I do not recommend the company that did the installation.

The sale pitch was great but the delivery was terrible.

I would hire the guys that did my job again. Anytime and for any job.

They sort of sell themselves as high quality contractors so you don't get someone doing careless work. However, I felt I was deceived by the fact that what they quoted me didn't include my stairs. I had to hire a separate contractor after the fact to finish up my stairs. I should have been told that upfront, and not after the fact. The response time to any inquiries was very poor.

They were very professional and willing to help. They were very openminded about any changes that need to be made. Overall, I am very satisfied.

The provided professional service. They were responsive. They addressed any concerns that I had and provided a great looking product with durability.

I am very pleased with how the basement turned out.

The quality of the product has given us another living space for a growing family.

Make sure the customer is clear on everything in the contract before signing. Communication is key when signing the contract.