I have loved the entire process so far. Feels like family. Nate, Steph and Carson are amazing!

This is a short response to a very long answer. Overall, I am disappointed in the timeline of our build and lack of communication about hold-ups that we may have been able to resolve much more quickly. We signed our agreement and left our deposit check at the end of May 2025. At our meeting to discuss the build with the GC in September 2025, March 2, 2026 was the projected completion. I realize that was an unlikely completion date and several challenges arose for the Red Door team that were out of their control. However, the lack of communication regarding what was slowing the process left weeks and months with no activity and no understanding of why. Our latest completion date (following communication of mid- April, mid-June and August 10th) is now mid-August - over 6 months behind. We fully understand that things happen, but believe we have been extremely patient considering the circumstances and now need the building completed so family with medical needs can still move in when we planned early in 2026 based on the timelines from Red Door.

Molly has been my go to person at the office and she is absolutely amazing. Very helpful and such a joy to work with. Chris is our builder and he has made sure to keep us updated on everything going on every step of the way. So far this has been an amazing experience and I could not have asked for any better people to work with.

I would recommend Red Door Homes to myself for building my second home . The entire staff was awesome. My builder was Joe whom I would request for my next home he was very informative and he replied to all of my texts and emails and answered or returned my phone calls.

Entire process was orderly and understandable

The process was transparent and we appreciated that.

Additional Communication

Additional Communication - We just want this process to move forward we have been working with red door for months and have just been stagnant. Every is either on vacation or doesn’t answer our calls. Our sales rep actually told us that she had been hanging up on my phone calls assuming I was spam for over a week. Pretty annoyed.

Great communication , makes you feel at ease. No pressure. Really enjoyed talking with Brian about our options.

The entire team at the Raeford branch were extremely friendly, helpful, and transparent throughout the process. The GC Caleb sessoms was absolutely fantastic. Down to earth, knowledgeable, and put up gracefully with all our questions and concerns throughout the process as the first time home builders. Could not recommend them more as a team. Any issues in complaints that I had concerning the trades work, kaleb had already noticed it was in the process of having fixed.

The entire team is excellent to work with.

My builder has been very communicative and I'm really happy with the pacing of the project

the process has been very easy,especially when living in one state and building in another.

JOE has been great. Answering all questions.

The entire process made building our dream home from start to finish was very good.

Alexis has been great. Smooth process. Well informed.

Everyone so far has dealt in a very professional manner. They seem knowledgeable in what we had to discuss. A very helpful groups of folks.

I am basing my opinion on one person, and that person is Alexis McGirt. I dealt with her the most, and she really helped me get through this process so far. I have not interacted with many of the other people—just her. Her service and the way she helped me were excellent. I would recommend anyone to talk to Alexis McGirt.

Job site kept very clean during the construction

Colby was very proficient and explained all my questions. I’m very pleased with today’s meeting.

Love the prompt service. They always return calls and go above and beyond helping.

I have been satisfied with everyone in the Winterville office. Dirt was delivered on 13 July and the surveyor put down the stakes for my house on 14 July. Can’t wait to get started. I want to thank everybody for all the help they have given me.

They make the process of building a home simple. I like that they handle everything and assist with all choices for the build.

The process between Red Door and the lender took way too long. Each blamed the other for paperwork delays. Problem is on both sides... The build process is going well after only a week!

Very easy process! Friendly staff. Awesome to work with.

Excellent easy process and prompt communication