Loved the ability to customize the plans. Liked the responsiveness to our questions

We have been working with Red Door since May (it's now November), they have been unbelievably diligent, patient, flexible, and responsive as our plan for our property has evolved. We haven't broken ground yet (we just got to the contract stage a week ago due to our own delays), but the pre-building process has been unbelievably excellent.

Everyone at Red has been sooooo helpful to me and has made this process smooth. Even when delivering bad news they did it with grace and compassion. Will definitely recommend Red Door to anyone looking to build. Kaydee, Molly, Brian, and Lee have all been absolutely WONDERFUL

Unshared information on procedures

Excellent sales and homes.

Through each step of the Dream Home process, everyone has been very professional, kind and caring. I appreciate their extensive experience and dedication to ensuring everything was completed correctly and to my satisfaction. I will always be grateful to each person involved in helping making my Dream Home a reality.

The RDH team are professional and caring. They stood by my side when we had to fight the City Zoning Commission over the back porch. Could not ask for a better team! Everyone I encountered at RDH was wonderful to work with. I highly recommend.

Builder meeting went well but follow up from others could be better.

I am in the beginning stages of my home designing/building process with Red Door Homes of the Carolinas - Florence. This is a major milestone for me and I have been super anxious and nervous about the process but Nicole Abel has been incredibly supportive to me. She has done a great job at calming my nerves and reassuring me that I am in great hands……. In fact I am actually starting to get excited and can’t wait to see the end results! If all goes well you’ll definitely have a fan for life! Also kudos to Nicole!

I would recommend red door to anyone who is wanted to build their dream home. My experience over all was wonderful and successful.

Everyone is helpful and welcoming and made what felt like it was going to be an overwhelming process as easy as possible and manageable.

Communication means a lot to me when dealing with anything so far the Communication has been very good also timing has been very good let's keep it going that way

Awesome service and all staff members have been professional and always willing to help/answer any questions we may have.

The staff were very welcoming from the time we walked in the door. Alexis is fantastic working with and Rosanne. Then when we met with the Jeff and Garrett we told them what we would like at the site, they advised us and we couldn’t picture it. But when groundbreaking began, they knew exactly what we were looking for and what our vision is.

It has been a pleasure so far working with our sales representative Kim and our builder Josh. They answer all our questions and try to accommodate our requests.

I am highly satisfied with the process and construction of my Red Door Home! I love the floor plans and how you can customize. The entire team (shout out to Scottie, Rosanne, Kaleb, and Dale!) was great to work with-all my questions and concerns were addressed promptly and thoroughly. The overall experience was efficient, transparent, and met my expectations in every way! I confidently recommend Red Door Homes to anyone seeking a positive and reliable home building experience!

Would like a one on one with District's Management...
At a later date to discuss things that I feel should have been done more Professionally.

The team is very professional and courteous. They walk through the whole process with you and are always available when reached out. They are very engaged with their work and it gives you a good feeling to know they ware with you through every step. This is their expertise and you are in safe hands.

Red Door of Winterville, NC met our expectations. They responded appropriately when we had questions or concerns. And, the team assigned to our project were just amazing.

Knowledgeable, friendly staff

Customer service is so great!

Design meeting was ok didn’t go quite as planed

Red Door Homes has been great to work with so far in this stage of the deal process.

Very professional and I like the step by step process

I am between two of their areas where I am building, and where I am closer to is a cheaper area than where I have me dealing with, so I have to pay higher prices.

Red Door Homes failed to follow through at the end of closing, with materials left behind.

I really liked our builder Michael from Florence couldn’t have asked for a better builder

Suggested some more technical and esthetic advice for homeowners new to building.

At this point in the process, yes.

It takes days to get a response from everyone but our builder.

As a cash customer, was impressed at how fast things went

We had a couple of issues with our wants. Some of them were not passed along the chain. There were something's that we requested that were not included in the plan.

I’m getting a quality built home for a very fair price. The employees are extremely helpful and answer any questions that I have.

There were a LOT of major issues during the build itself and after with the warranty. The consultant wrote down the counter tops in the wrong order. The counter tops in the kitchen were put in the bathrooms and vice versa. WE have to live with HER mistake.

Wonderful staff all around. Everyone was super helpful wherever they could be and pricing was very impressive!

We have had a wonderful experience with clear communication, collaboration, and exceptional interactions with staff!

Overall experience was a lot simpler and easier than I thought it would be.

Overall happy, although attention to detail during actual building process was less than desired.

Natalie, Stephanie, and the lady in the office were very pleasant, patient, professional, and proficient. They answered all of my questions, and they did not seem irritated with my line of questioning. They were simply wonderful.

The team has been excellent to work with.

The beginning of our process with Brooke was a bit shaky, but after we got past that part of the process, everything else went pretty smooth

They were really efficient in getting our house built and listened to any of our concerns and fixed any problems that we might have had during the build. Overall it was a great experience.

They have been very easy to work with and understanding.

We have been telling everyone we know how happy we are, and how much we love our Red Door Home. The entire team here at Clayton is very knowledgeable, smart and very helpful. Consistently providing me and my wife strong exceptional support. Thank you Clayton team!

He has provided services beyond the typical contract, which has made my experience easier and less frustrating when it comes to finances.

Reddoor has been amazing. They helped us find a house in our budget has taken so much of the tedious things and are handling them.

I love how they keep you up to date which each step of the way!!!

Robbie was phenomenal.

Red Door Representatives were very knowledgeable, patient, understanding in making sure I understood the process.

Communication between the rotating builder contact was terrible. Cheap contractors who don’t care about about how it looks or works. Even the touch ups were bad. Left stains all over the carpet. The “cleaners” they hired did absolutely nothing but sweep the floor. I spent 2 days cleaning up after them. The AC unit went out the first night I stayed the night. The plumbing was stopped up from someone flushing paper towels down the toilet. The hot water stopped working. Would not recommend this builder to anyone