Caleb S. was excellent to work with. He was our actual person in charge for the build of our home. He was very responsive, and he would respond extremely quickly even if it was a weekend when you asked him a question.
Kim has been excellent when I call and ask questions. Samantha has also been great. So far, everything has been going very smoothly.
Polite , efficient, respectful and very informative about the building process and what to expect.
Natalie was pleasant, patient, prompt, professional, and proficient. She patiently answered all of our questions during the home tour and afterwards. We certainly look forward to working with her in the building of our house. The houses are not only beautiful, but they are also well-built and well- priced.
They were very professional and an excellent value for the money.
I'm just beginning my journey to build my dream home with RED DOOR Homes and ,I have interacted with great staff Nicole Abel, Preston Taegar,Michael Coulter and Samantha Meggs all of them were great at explaining the process of starting the journey of building my dream home. They were patient and, answered all questions or inquiries that a first time home builder might have. So far the consultants that I have encountered displayed Profesional Excellence and, I look forward to continuing the journey with the staff at RedDoor Homes of the Carolinas-Florence.
Yes, very likely to recommend. In fact I’ve already recommended it to a potential client. The service has been excellent. At all meetings the members were ready and punctual. Josh has been extremely helpful answering all of our questions and following up with what he said that he was going to do.
The entire experience was the easiest process! This is our 4th home purchase & 1st build! From planning, financing, & now building, we have had the best experience!
The staff are great people to work with. When I wasn't sure about something in customizing my new home, they were there to answer any questions or concerns I had.
Red Door Homes of the Carolinas has been extremely helpful through the entire process. They have been easy to get along with and great to work with.
The process has been easy, and they are very helpful when we have a question.
The people have been incredible and have made this process so easy.
Superior service and best value!
Red Door Homes of the Carolinas- Winterville, has been very easy to work with and responsive.
I am very satisfied with Red Door. They are awesome. Dale has kept me informed every step on the way. Every one has been patient and taken time to explain ant and all of my questions
I enjoy working with the Red Door team. Excited to start building. Thanks
They addressed any questions and concerns we had in a very timely manner
At this stage we have a winner with Red Door Homes!!!! Shout out to Alexis, Jeff, Walker and Roseanne for being patient and transparent along this journey of building my Home!
From the very beginning, our experience with Red Door Homes of Winterville has been exceptional—and it's all thanks to the amazing people who’ve helped guide us through this journey. We truly wouldn't have started this process if it hadn't been for our incredible Dream Home Consultant, Natalie Edwards. Natalie made everything feel approachable and exciting from the start. Her warmth, professionalism, and genuine care helped turn what could have been an overwhelming experience into something we actually looked forward to.
We also want to give a huge shoutout to our builder, Joseph Gottlich. Joseph has gone above and beyond in every possible way. His attention to detail and commitment to getting things just right have not gone unnoticed. One moment that really stood out to us was when we saw him using a tape measure to ensure our pantry door wouldn't hit the kitchen island when opened—it's that level of thoughtfulness and precision that makes all the difference. Joseph clearly cares about the homes he builds and the families he builds them for, and we’re so grateful for the care he’s put into ours.
We couldn’t be happier with our experience so far, and we’re so thankful for both Natalie and Joseph. Red Door Homes is lucky to have them—and so are we!
Great experience so far, had a small set back with our first builder quitting working at the company. However, I feel that the company has made that particular experience right by reaching out as soon as they figured out the situation and being transparent about it. Receiving a personal phone call from Jeff, and him reassuring that they were getting everything back on track for the build was very thoughtful and well received. Our new builder, Kaleb has done an excellent job staying in touch with us so far and is very easy to talk to. He does not mind answering any questions for someone like me who has little to no experience with how homes are built. Roseanne also made our color selection process feel much less painful and helped us through our options with the budget we have. And Scotty, what a wonderful salesman. He made the beginning of this whole process seamless and did not hesitate to help when he could.
Red Door has great customer service and support
They help with the quess work, you are assigned a team of experts to the end of the build
They say what they’re going to do, and then do what they said they would. Excellent customer service and support. There are always going to be a few things with a new home that need attention, but Red Door has been very good about addressing these issues. My builder went above and beyond to help us out even 5 months after construction was completed.
Sales person Natalie worked with us to get us almost everything we wanted within our Budget. Matt the builder was very knowledgeable and made some good suggestions on ad ons.
Red Door is the best from start to finish. Guide me every step of the way. No matter when i called with a question or concern, Hunter was available to answer my concerns. Thanks Red Door.
I was pleased with my whole experience and process of making my dream home come true. Every person that I made in the office was so supportive and passionate about their job. I would recommend this office to anyone I know that wants to build a home.
It has been a wonderful experience so far. Buying a home and building what you really want there is no comparison. They call it dream home for a reason. You pick out literally everything that you want and also keeping your budget in mind along the way. They have thought of every little detail that will come up. People are absolutely wonderful! I could go on for…… But it’s the best decision anyone could make that wants to build a home and doesn’t know how.
To the builders and the people
In office thank you very much for a life changing opportunity. Thank you to Alexis and Lisa for helping us put house house together and Dale and Walker for making it happen! Even though there was some set back due to other people choices you all managed to stay on track and work and push through to get the house done on time! Thank you so much!
I am basing this off of someone who had a home built 10 years ago with Red Door Homes of the Carolinas - Raeford versus my experience now. I don't feel the quality given 10 years ago is the same quality that is given now. The homes are plainer now than they were 10 years ago, yet more expensive. It was disappointing when we went to Red Door Homes of the Carolinas - Raeford about this home. We have to pay builder's insurance, whereas 10 years ago that was not the case. The person we are working with is good, and we are still going with Red Door Homes of the Carolinas - Raeford, but we are settling, as this is not my happy dream home build.
With this being my first home build everyone was helpful
Alexis McGirt was very good to work with. She made the process a lot easier.
They have been good so far.
Jacob was awesome to work with. He was number one; the other team members were also good, but Jacob was always available when I called him, even if he was off work.
Make sure you pay attention to your contract and how things are said.
They were wonderful and easy to deal with.
I greatly enjoyed my experience with Red Door Homes of the Carolinas. Everyone was super helpful and courteous. I would recommend them to anyone I come across.
We had a lot of problems getting contractors to show up when they are supposed to and to do their job correctly the first time. Their quality of work has been less than poor at times. One contractor I would not allow back on the property due to poor workmanship and when asked to come fix it he did more damage than before and even stole some building materials. The inability of any contractor to pick up after themselves is amazing except for the porter potty company has been very good at keeping that thing maintained. I have spent hours cleaning up trash, picking up nails, chasing blowing trash around neighbors property. I have had to spend a lot of time getting the contractors to live up to even Red Door standards and I know my standards are even higher. Red Door and I have talking to some contractors on the work that needs to be done and they do what they want to do and then they have to come back again to fix it just slowing thing down. This has been a tough build I know but we went with Red Door because they said they built quality houses. We are slowly getting there After over 200 days of building but I still do not know if it will be done this week. I could go on but in short this has been not the easy process.
Everyone I’ve encountered is great
All aspects have been great and they are wiling to be flexible as needed by the customer!!
Everyone at Red Door Homes of the Carolinas - Winterville was very friendly and attentive to our needs.
Red Door Homes was super fast and worked with me through all of my options. They explained everything thoroughly, and I'm very satisfied.
They talked to us and explained things to us. They went through the blueprint and everything. It was just great. I think highly of them.
Explained process and kept us updated along the way.
Shawn is fantastic and has been such an amazing guide through this entire experience. We feel incredibly safe and protected in her hands!
The communication I receive from Red Door is unparalleled.
Craftsmanship was boarder line horrible. I invite anyone from corporate to come look at my home
My team is awesome. I don’t cate how small my questions are they are always there to help!
Not only is the communication great and the people are so kind and genuine, but also I have been kept informed the entire time thus far.
They have not built our home yet for us, so based on just the process so far, I would rate it a 10. But the most important thing is the house, and they have not done it yet. They were supposed to start over a month ago, and they have not. It is not technically their fault, there is a problem with the septic permit that I do not understand, but it has caused a several month delay in the process. I do not really understand what is going on, but I just want them to build the house already. Our sales representative was great, there was no issues with her. She was always really loveable.
We are only partly into the process, but it is going well so far. They keep us updated on what is happening.