Overall happy, although attention to detail during actual building process was less than desired.
Natalie, Stephanie, and the lady in the office were very pleasant, patient, professional, and proficient. They answered all of my questions, and they did not seem irritated with my line of questioning. They were simply wonderful.
The team has been excellent to work with.
The beginning of our process with Brooke was a bit shaky, but after we got past that part of the process, everything else went pretty smooth
They were really efficient in getting our house built and listened to any of our concerns and fixed any problems that we might have had during the build. Overall it was a great experience.
They have been very easy to work with and understanding.
We have been telling everyone we know how happy we are, and how much we love our Red Door Home. The entire team here at Clayton is very knowledgeable, smart and very helpful. Consistently providing me and my wife strong exceptional support. Thank you Clayton team!
He has provided services beyond the typical contract, which has made my experience easier and less frustrating when it comes to finances.
Reddoor has been amazing. They helped us find a house in our budget has taken so much of the tedious things and are handling them.
I love how they keep you up to date which each step of the way!!!
Robbie was phenomenal.
Very professional and knowledgeable
Red Door Representatives were very knowledgeable, patient, understanding in making sure I understood the process.
Communication between the rotating builder contact was terrible. Cheap contractors who don’t care about about how it looks or works. Even the touch ups were bad. Left stains all over the carpet. The “cleaners” they hired did absolutely nothing but sweep the floor. I spent 2 days cleaning up after them. The AC unit went out the first night I stayed the night. The plumbing was stopped up from someone flushing paper towels down the toilet. The hot water stopped working. Would not recommend this builder to anyone
Team at red door helped make our decision of our home simple, easy and helped us understand the process. We lost our home to a fire in January, we were so overwhelmed and had been to so many other places to look at homes and options. The team there at red door (kaydee) took our hand and helped us with the entire process of finding what we needed for our family. We are so excited for our future home.
Communication is really good.
They were very efficient, polite, and informative.
So far there has been a high level of transparency. All my questions have been answered. All information has been clearly presented.
Everyone has been so wonderful to work with! Nicole hands down is the best! She created our dream home & made the whole process seamless! Sam is quick to respond & is always willing to help! We are so excited to begin working with Robbie!
For first-time home buyers, this is it!. The professionalism is always on full display. The patience is very commendable considering this day and age for homeownership. Plus, you don’t get the feeling that red Door is just trying to SELL a home, unlike their competitors, they are actually trying to build YOUR home!I am currently a customer of Red Door and I am certainly not turning back.
So far, an easy process.
I think that Red Door meets a person where they're at with respect and courtesy, not intimidation. Most people that never built a home before are intimidated. Red Door walks you through it with no pressure. They were here for me.
Everyone has been so nice and helpful. Great staff. The crews were awesome and very professional.
Great customer care throughout the entire process from day 1.
Caleb S. was excellent to work with. He was our actual person in charge for the build of our home. He was very responsive, and he would respond extremely quickly even if it was a weekend when you asked him a question.