Their customer service is A1. They made the process painless and actually enjoyable.

Their customer service is A1. They made the process painless and actually enjoyable.

I liked the friendly service and all our questions were answered and how we were walked through the process..

I have already recommended based on what I know so far but I’m just getting started so can elaborate much yet

This experience, from the first time walking through the door at the Raeford Office, till the start of construction has been very painless and easy. Everything has been explained to us in detail. All suggestions, recommendations were explained. I will not only recommend in the future, but have recommended already to everyone that I speak to.

You should make sure land septic permits are in place before pressing people to get approved.

Easy process from the beginning with lots of patience.

The process has been great and not overwhelming and we are really impressed with the people.

The process was smooth because the members of the team worked well together, and were knowledgeable and professional.

So far the process has been smooth! I have really enjoyed working with the sales team, the contractors and the design consultant.

Additional Communication

Additional Communication - We just want this process to move forward we have been working with red door for months and have just been stagnant. Every is either on vacation or doesn’t answer our calls. Our sales rep actually told us that she had been hanging up on my phone calls assuming I was spam for over a week. Pretty annoyed.

There are questions about allowances and how they are used for unexpected needs vs updated requests from us. We’re uncertain about how purchases can be made with allowances by RED DOOR for “money we don’t have in hand yet”, but we don’t have a say so for simple request prior to construction….. Our builder is in constant contact and responds w/in 24 hours (Walker). When friends asks questions there are still multiple steps we are uncertain about.

Had some initial issues with Consultant. Poor communication on some staffs part.

Spencer and Jeff broke everything down and explained it in easy details. Thy answered all my questions and clarified a couple of issues I had.

Yes we feel we got a quality home and great value for our money

Had a great experience from start to finish!

We have been working with Red Door since May (it's now November), they have been unbelievably diligent, patient, flexible, and responsive as our plan for our property has evolved. We haven't broken ground yet (we just got to the contract stage a week ago due to our own delays), but the pre-building process has been unbelievably excellent.

Through each step of the Dream Home process, everyone has been very professional, kind and caring. I appreciate their extensive experience and dedication to ensuring everything was completed correctly and to my satisfaction. I will always be grateful to each person involved in helping making my Dream Home a reality.

The RDH team are professional and caring. They stood by my side when we had to fight the City Zoning Commission over the back porch. Could not ask for a better team! Everyone I encountered at RDH was wonderful to work with. I highly recommend.

I would recommend red door to anyone who is wanted to build their dream home. My experience over all was wonderful and successful.

Communication means a lot to me when dealing with anything so far the Communication has been very good also timing has been very good let's keep it going that way

Awesome service and all staff members have been professional and always willing to help/answer any questions we may have.

I am highly satisfied with the process and construction of my Red Door Home! I love the floor plans and how you can customize. The entire team (shout out to Scottie, Rosanne, Kaleb, and Dale!) was great to work with-all my questions and concerns were addressed promptly and thoroughly. The overall experience was efficient, transparent, and met my expectations in every way! I confidently recommend Red Door Homes to anyone seeking a positive and reliable home building experience!

Design meeting was ok didn’t go quite as planed

I am between two of their areas where I am building, and where I am closer to is a cheaper area than where I have me dealing with, so I have to pay higher prices.