They were very efficient, polite, and informative.
So far there has been a high level of transparency. All my questions have been answered. All information has been clearly presented.
Everyone has been so nice and helpful. Great staff. The crews were awesome and very professional.
Great customer care throughout the entire process from day 1.
Caleb S. was excellent to work with. He was our actual person in charge for the build of our home. He was very responsive, and he would respond extremely quickly even if it was a weekend when you asked him a question.
They addressed any questions and concerns we had in a very timely manner
At this stage we have a winner with Red Door Homes!!!! Shout out to Alexis, Jeff, Walker and Roseanne for being patient and transparent along this journey of building my Home!
Great experience so far, had a small set back with our first builder quitting working at the company. However, I feel that the company has made that particular experience right by reaching out as soon as they figured out the situation and being transparent about it. Receiving a personal phone call from Jeff, and him reassuring that they were getting everything back on track for the build was very thoughtful and well received. Our new builder, Kaleb has done an excellent job staying in touch with us so far and is very easy to talk to. He does not mind answering any questions for someone like me who has little to no experience with how homes are built. Roseanne also made our color selection process feel much less painful and helped us through our options with the budget we have. And Scotty, what a wonderful salesman. He made the beginning of this whole process seamless and did not hesitate to help when he could.
I was pleased with my whole experience and process of making my dream home come true. Every person that I made in the office was so supportive and passionate about their job. I would recommend this office to anyone I know that wants to build a home.
To the builders and the people
In office thank you very much for a life changing opportunity. Thank you to Alexis and Lisa for helping us put house house together and Dale and Walker for making it happen! Even though there was some set back due to other people choices you all managed to stay on track and work and push through to get the house done on time! Thank you so much!
I am basing this off of someone who had a home built 10 years ago with Red Door Homes of the Carolinas - Raeford versus my experience now. I don't feel the quality given 10 years ago is the same quality that is given now. The homes are plainer now than they were 10 years ago, yet more expensive. It was disappointing when we went to Red Door Homes of the Carolinas - Raeford about this home. We have to pay builder's insurance, whereas 10 years ago that was not the case. The person we are working with is good, and we are still going with Red Door Homes of the Carolinas - Raeford, but we are settling, as this is not my happy dream home build.
With this being my first home build everyone was helpful
Alexis McGirt was very good to work with. She made the process a lot easier.
Jacob was awesome to work with. He was number one; the other team members were also good, but Jacob was always available when I called him, even if he was off work.
Make sure you pay attention to your contract and how things are said.
Craftsmanship was boarder line horrible. I invite anyone from corporate to come look at my home
Not only is the communication great and the people are so kind and genuine, but also I have been kept informed the entire time thus far.
Kalob was awesome.