Very friendly and patient with me. Patience is extremely important for me when people are dealing with me because it shows me carrying. Everything was explained to me in a manner in which made me feel like I was important in this process

Everyone I’ve encountered is great

Everyone at Red Door Homes of the Carolinas - Clayton was very friendly and attentive to our needs.

Shawn is fantastic and has been such an amazing guide through this entire experience. We feel incredibly safe and protected in her hands!

They have not built our home yet for us, so based on just the process so far, I would rate it a 10. But the most important thing is the house, and they have not done it yet. They were supposed to start over a month ago, and they have not. It is not technically their fault, there is a problem with the septic permit that I do not understand, but it has caused a several month delay in the process. I do not really understand what is going on, but I just want them to build the house already. Our sales representative was great, there was no issues with her. She was always really loveable.

We are only partly into the process, but it is going well so far. They keep us updated on what is happening.

It was a frustration-free design and building experience. They worked diligently from dusk to dawn and handled any issues proactively. The final product is the greatest, coziest home for my mum; she loves it.

I love the customer care team! Doug, Adam, Kira, and Joanna are the BEST!

Kalob was awesome.

The entire original staff left the company shortly after we placed our order. The original contractor reversed the well and septic hookups in the foundation slab. The original electrician never wired the septic pump, that wasn't discovered for a couple weeks. Red Door has been diligently taking care of the problems as we discover them otherwise my rating would be much lower.