Recognized Excellence

Recognized Excellence - Carlin, Vincent, and Nate were all extremely professional, good communicators, and showed up when they were supposed to. And of course, the final product looks amazing! It was a breath of fresh air from working with other contractors, and we will certainly be reaching out to you for future projects! Even better that they were able to squeeze us in just in time before our new baby arrived. Can’t thank you all enough!

Recognized Excellence

Recognized Excellence - Jayson went above and beyond to make my kitchen look great. Courteous, professional, and friendly.

Areas Of Satisfaction

Areas Of Satisfaction - planing the bathroom, helping with decisions concerning quality of material,..., explaining each step during the time of remodeling, handling the problems we are having with the shower wall, end result

Recognized Excellence

Recognized Excellence - Jason - very precise and professional working, explains what he's doing, answers questions, always informs you when he's going to start, leave, days off..., very friendly, always positive, great attitude towards his workStephan - hardworking, very friendly and positive attitude, answers questionsPhil - detailed planing of the bathroom, handling our problem with the shower glass very well, very friendly, patient, very accurate, open for questions and suggestions

Additional Comments

Additional Comments - We're very pleased with our new bathroom and would like to thank everyone for putting in all of their effort to make this possible.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the work is exceptional.

Areas For Improvement

Areas For Improvement - I don't think I can expand anymore from my answers above. There were times they far exceeded my expectations and there were times they were above average on everything.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their personnel, professionalism, courtesy, cleanliness, and willingness to work with my schedule. The rate they charged was fantastic as well. They are a first-rate professional company.

Remodeling Concerns

Remodeling Concerns - They had to address a failture by the original builder for a bathroom that didn't leak. They had to blow up walls and get that addressed. They did so beautifully.

Recognized Excellence

Recognized Excellence - Everyone I worked with starting with Ed provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Bentley answered all of my questions and the construction crew was on the job site daily and stayed on schedule. The work quality is exceptional with attention to the details.

Recognized Excellence

Recognized Excellence - You can count on Phil Bennett and his team at Real Remodels to provide outstanding construction from start to finish.

Areas Of Satisfaction

Areas Of Satisfaction - Superior craftsmanship with Interior ceiling, bookcase, and walls. The outside blends perfectly with original house.

Areas For Improvement

Areas For Improvement - Real Estate Repairs did NOT fall short in any way whatsoever.

Areas Of Satisfaction

Areas Of Satisfaction - We were beyond satisfied with everything that was done...from the very quick response inquiring if they could do the job to assessing what needed to be done & then accomplishing everything in a thorough & very professional manner. Everything they did was perfectly done.

Remodeling Concerns

Remodeling Concerns - Never having used them before, I was hoping they would do what was promised. I needn't have worried as they were prompt, courteous, very professional and did an outstanding job.

Recognized Excellence

Recognized Excellence - As the owner, Phil Bennet, knew exactly what had to be done. We met with him on a Thursday. He assessed the work that had to be done. A proposal was sent by Saturday, which was very fair, and they started Monday. David & Justin were the workmen & they did everything that needed to be done, found some unseen issues that were addressed immediately. They were on time all 3 days & the last day insisted on helping me get everything back where it belonged. They were a delight to have around.

Additional Comments

Additional Comments - Real Estate Repairs is an extremely professional company. We would not hesitate to use them again & again. As an interior designer, I am very particular about workmanship. Excellence is in the details & everything they were asked to do was done to perfection. They are an exceptional company that does superb work, fairly priced, done by great, qualified people.

Areas For Improvement

Areas For Improvement - The painting kept getting pushed back and the painters delayed other things. Those things got done, but it was like crunch time.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship on the fireplace was outstanding. Justin was amazing. He is talented in plumbing and electrical. He basically did the whole job himself and was fabulous.

Remodeling Concerns

Remodeling Concerns - My only concern was if it would get done in time, and they worked hard to get it done right in the knick of time.

Recognized Excellence

Recognized Excellence - I'd like to recognize Justin, Matt, and Phil.

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship. They cared about the work that was being done and the finished product showed it.

Remodeling Concerns

Remodeling Concerns - We did not have ant concerns after speaking with Phil before the project started.

Additional Comments

Additional Comments - We were more than happy with the entire job done by Real Estate Repairs.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - If there were concerning issues -- Mr. Bennett was quick to solve and investigate the area of concern.

Recognized Excellence

Recognized Excellence - Phil Bennett and Ken (apology for not knowing his last name).

Lead Source

Lead Source - A trusted friend.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work, and the relationship with the people.

Recognized Excellence

Recognized Excellence - I would like to recognize Tim, and Ken, for their exceptional services.

Areas Of Satisfaction

Areas Of Satisfaction - Went above and beyond to repair drywall in areas not specifically requested but would have been missed otherwise by owner. Provided expert recommendations on stain selection for hardwood flooring that prevented buyers remorse in the future for owner (e.g. choosing lighter stain to avoid daily cleaning nightmare of darker stain). Another example was defining the foyer border design - Ed made a last minute suggestion that salvaged what might have been a disaster with our flooring pattern at the front entrance.

Additional Comments

Additional Comments - I enjoyed the experience of working with true craftsmen and top-notch experts in their field. They were very trustworthy and felt that they actually cared for us. They customize the solution based on what our needs were and went above and beyond to make it happen. If not for their great explanation of the process behind what they do, I would have thought their methods were almost magical!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their willingness to adjust to changing requirements.

Lead Source

Lead Source - Jay Unger, our real estate agent.

Areas Of Satisfaction

Areas Of Satisfaction - Mark was straightforward and "got" the objectives.

Lead Source

Lead Source - RER did presale repairs to our house.