About this company
RainSoft of Northern MI
RainSoft of Northern Michigan provides customers with the highest quality water treatment systems guaranteed to solve your difficult water problems. Our products are made in the USA and our lifetime warranty is better than any other. We strive to provide old fashioned customer service, treating our customers like family, and always making sure our family is well taken care of. Joining our RainSoft family will take all the worry out of your water and give you a peace of mind you won’t find anywhere else.
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Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
The safety and health of our customers and team members are extremely important to us. Due to our role in safeguarding America’s drinking water, under the “Stay Home, Stay Safe” order, water treatment is deemed an "essential” business. We are working by appointment only. Our current hours are Monday-Friday 9:00am-5:00pm, and Saturday 10:00am-2:00pm. We have our employees check their temperatures before starting work each day, and have instructed them to stay home if sick. Before entering a customer's home we use hand sanitizer, and when entering we wear booties and masks and keep the recommended 6 foot distance between us and them. We wash our hands often and wipe down anything we touch in the customers home. We are delivering salt to porches, and mailing out any filters. Our employees who can are working from home. We are hoping this is over soon and we are trying to do our best to help until it is.
Reviews 64
Helen H.
Very efficient.
Jeramey M.
Great install. Quality work Only complaint is that in summer both tanks sweat and get water all over my floor Which will eventually cause damage I’m going to see if they will install a pan before the water goes up against my wall and starts ruining it
Customer in Toledo, OH
They were very efficient and unobtrusive. They explain everything to me. The people and their customer service made all of the difference for me.
Customer in Cadillac, MI
Additional comments
Areas Of Satisfaction
They were friendly and answered all of my questions.
Aubrey S.
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Recognized Excellence
I would like to recognize Dan the salesperson. He certainly was very good.
Areas Of Satisfaction
They met my expectations in the promptness with which they did it. The schedule was good and they were able to get the work done quickly and it was far better than the competition.
Additional Comments
The response was faster and much more detailed than Culligan.
Customer in Marion, MI
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Areas Of Satisfaction
They were fine, did a good job, and we're happy with the service.
Dennis H.
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Areas Of Satisfaction
they did a very nice job
Additional Comments
I would use them again
Jessica S.
The man that came to do the test was extremely respectful and informative. If we had any questions he was able to answer them or would find the answer and let us know. The technicians were very respectful, helpful, and knowledgable as well.
Sharon U.
RainSoft came and did everything correctly. They fixed it right away it was great.
Additional comments
Areas Of Satisfaction
They met my expectations with the install.
Scott W.
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Recognized Excellence
Everybody was good.
Areas Of Satisfaction
They did just fine.
Additional Comments
Everything seems just fine. I will call if I have any problems.
Customer in New Era, MI
Additional comments
Areas Of Satisfaction
They met my expectations.
Anne W.
Additional comments
Areas Of Satisfaction
The product is a very good product.
Dawn M.
It is too exspensive.
Tom W.
We learned so much about our water and how we can drink safe, pure water. This is very important to maintain good health.
Additional comments
Recognized Excellence
Both Mr. Darling and Kevin that installed the equipment. Very professional. Never did we feel uncomfortable or pushed into anything we did not want or need. They explained each step in the testing of our water and the steps necessary to install what we needed.
Areas Of Satisfaction
We knew our water was "hard" water, but we had no idea how bad. We also found out we have nitrates in our water. We were most concerned with how we can get rid of anything harmful to our drinking water. Our expectations for the system installed have exceeded our expectations. Just knowing when I take a drink of water it is pure and when I use water to wash my clothes, take a shower or water the lawn, I am doing my part to use clean safe water.
Customer in Spring Lake, MI
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Recognized Excellence
We don't remember their names, but everyone we worked with was excellent
Areas Of Satisfaction
All of them, they were super good at everything
Mark H.
Additional comments
Recognized Excellence
Everyone I talked to where friendly and professional
Additional Comments
All round good experience so far
Customer in Freeland, MI
Additional comments
Clean
The technicians were very nice.
Recognized Excellence
I would like to recognize the two technicians. They were both very professional. Also, the young man who came to the house to do the checks and recommendations. They all did a fine job.
Areas Of Satisfaction
They met or exceeded my expectations with almost everything.
Customer in New Era, MI
Additional comments
Areas Of Satisfaction
They met all expectations.
Sharon C.
The appointment was made and kept in a timely manner. The technician was informative which was very helpful! The job was also in place in the timeframe as originally promised. Everything went very smooth and the technician follwed up with a question I had so I feel like I really did get my money's worth.
Additional comments
Areas Of Satisfaction
All areas have been exceeded beyond my expectations!
Additional Comments
As I stated in the first question I would recommend this company to a friend!
Customer in Williamsburg, MI
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Areas Of Satisfaction
They went up and beyond, they extremely knowledgeable, courteous, friendly and professional.
Jack R.
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Recognized Excellence
Keelie did a great job.
Areas Of Satisfaction
They met my expectations in all areas.
Customer in Montrose, MI
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Recognized Excellence
I would like to recognize the installer for his exceptional service.
Areas Of Satisfaction
I am now getting good tasting water.
Customer in Rogers City, MI
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Recognized Excellence
Everyone did excellent job, I was impressed with everyone we met.
Areas Of Satisfaction
They met all my expectations.
Customer in Toledo, OH
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Recognized Excellence
I would like to recognize the estimator and installation crew for their exceptional service.
Areas Of Satisfaction
They exceeded over all expectations.
Additional Comments
I would refer them to everybody.
Scott F.
Pricing was somewhat of a issue!