Rain City employees were professional and friendly throughout the project, completing the project quickly and efficiently.
Workmanship was very good. Communication between Rain City employees and from the company to us was seriously lacking.
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Rain City provided excellent service and the finished product turned out exceptional. We are completely satisfied. They were the only company we got estimates from, who would take off all of the old siding and replace it, which they did in the inlaid style. They were the most reasonably priced by far. The workers were thorough, polite, and professional. They worked incredibly hard each day and we felt that the house was finished and painted in a very timely fashion. We got to pick out a custom color for the house and the results were beautiful. Rain City also fixed previous issues with the old siding. We cannot thank them enough for the incredible work they did!
The craftspeople at Rain City are quite excellent. The work was done very well, with high quality materials and all workers that showed up really cared about the job being done to a high standard. They presented options and took care of finishes. HOWEVER, Rain City needs to seriously invest in their infrastructure. We were renovating a house before we moved into it, and deliveries of materials would come in without previous notice. Workers would get pulled in multiple directions while being here on the job so often, workers didn't show up when we were told they were coming and then would turn up without any notice. We ended up terminating the contract and doing some minor finishes ourselves, because the communication was so frustrating. Additionally, we were just informed that the roofers didn't re-attach the wires for our electricity mast after the job was done. We now need to contact our electrician to come and put that back. IF, Rain City were to truly get organized, we would recommend them with flying colors. Again, their craftsmanship is excellent. They just need to make sure they have enough workers for all their jobs and finess their scheduling and communication with clients.
Yes - we've already recommended them to several people - especially those in our neighborhood who saw the work being done during the project and were impressed with the results.
We are happy with the final product. Along the way issues did arise, that could have been avoided with better communication. That being said everything that we had to address, was taken care of in the end. I felt like there were times it could hae been omre efficant. The crew, overall was good, and the project manager was great.
The Rain City Exteriors crew performed a very quality job on my home and worked well with me on my goals of replacing my aged siding and trim. From their own safe working habits to an amazing looking finishing with attention to detail, I am very satisfied. I hope to work with Rain City Exteriors again.
Rain City Exteriors was incredibly efficient and the siding removal, installation, and painting work was very high quality and the cost was fair. They started on time and finished ahead of schedule. The paint color used was not the color we picked (apparently this was an issue on the paint supplier side) but Rain City was very responsive and made the situation right immediately. Would definitely recommend to anyone looking to upgrade or replace their siding.
I took 3 bids and Rain City came in the lowest and the 2 guys that did the install really worked their tails off! here from 8;00 AM to 6 PM for 4 days, Very Skilled, Polite and Professional. Yes I would recommend rain city in fact they are going to reside the aluminum sided house across the street, like they did ours.
Overall I was satisfied with the final product. Some of the crew didn't clean up well -- I found over a dozen nails in my yard one day -- but when I asked them to come back and clean up better they were prompt in doing that. They did a nice job with my siding and windows, but the painters were super sloppy and missed several spots. I had to have them return more than once to finish the paint job. Everyone was super polite and easy to work with.
It has been a full four seasons since we got our home resided by Rain City Exteriors and we are very pleased with the quality of the work and the materials used. The house looks great and so far there have been no issues. The crew that did the work had good attention to detail and discussed with us things that came up on the job. I would definitely recommend Rain City to our friends and family.
I spoke with a variety of contractors in concern to my leaking roof and siding projects. I selected Rain City because they took the time to listen and even scout my roof and attic for leaks. They where able to locate the issues and build a plan to fix my situation. Along the entire project, Rain City, never took a shortcut and always listened to my feedback. They accommodated my requests and invited me to walk the roof and siding projects, explaining why and how they did the work. I am very impressed with the workmanship and my home is better off because of Rain City.
Excellent customer service. Outstanding workmanship. Very friendly staff.
Siding replacement and paint job was high quality.
We originally thought we were going to paint our house, but after inspecting the siding - we began to look into replacing the siding. I chose Rain City based on their reviews, product (Hardie Board) and quote. They started quickly on my schedule and worked every weekday until the job was done. The site was clean at all times and they were very willing to take feedback on what to fix and or touch up. We are very satisfied with their work and are very happy with our home's transformation
If you like managing your own project, having communication problems, erratic schedule, disregard for your property and requests , this is the probably subcontracted crew for you. Still dealing with damage and subpar performance.
excellent job siding and painting new custom home. Nice job with shiplap patio's too. got the job done quick. High quality job!
Areas Of Satisfaction - The actual workmanship was great - we love the final results. The guys doing the work worked hard, were responsive to feedback and input, and did a nice job of fit & finish. Guillermo was also a great salesperson - helpful, not pushy. Responsive to our requests and reasonable in negotiations. When project management fell through, Guillermo answered the phone to ensure someone would help resolve our issues.
The Raincity team was awesome. We would use them again in a heart beat.
I would highly recommend Rain City. Our project manager, Jose, went above and beyond in terms of communication, problem solving, and finishing the minor details that most companies may have ignored. He was always available to answer our questions and stopped by frequently to communicate with his team. We four different teams working on our home (roof, siding, painting, gutters). I was the most impressed with the roof, siding and painting teams. They were kind, courteous, and extremely hard-working. We were under a time crunch to get the work done. They worked long hours and weekends to help us get it done promptly without sacrificing quality. The only thing I would note, which was no fault of Rain City, but our old home had 3 layers of old siding to remove with no insulation. It added a significant amount of money and time to our bid. Just something to think about and possibly plan for an older home. All in all, our house looks fantastic and we will use them for future projects!
Areas Of Satisfaction - Jose! He is truly awesome! He is detail oriented and extremely hard working. Also was really great too and seemed like he has a great relationship with the teams. It was really impressive that the teams worked long hours and weekends to get our job done as quickly as possible.
Rain City Exteriors did a fantastic job on my siding replacement. We really liked Nick brothers who did the job. They are on time every day, very friendly, polite, clean up each day when they leave.
My project had some logistical challenges and the Rain City team was willing to work with me to produce great results. They are a group of skilled craftsmen who take pride in their work.
Absolutely loved working with Rain City Exteriors on my siding project. Everyone was so professional and polite and the job quality is exceptional.
I hired Rain City to install a new roof and new James Hardie siding for the entire house, including all new window trim. Window trim included sills and moldings. Rain City did a great job of working with me to match the window trim style of the 1925 home by combining James Hardie trim pieces with wood trim as needed. I chose ColorPlus siding so Rain City only needed to paint the trim on the 25+ windows. All of the employees I dealt with were professional and made sure we were satisfied with their work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rain City Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys