Responsive, reliable, efficient
They did a quality job.
We generally had a very good experience working with Ryon Dudley and PRQ Exteriors on the new roof for our home in the suburbs of Denver.
The process took a long time over several months as we had some disagreements with our adjuster from American Family Insurance, but Ryon and the Public Adjuster we hired worked patiently and negotiated to get us about 80% percent of the optimum amount for which we were hoping. In addition, with Ryon's suggestion we claimed for a new house painting and repair of some wood window frames from damage from the hailstorm in November 2021, and a weakened window blowout in a microburst a few months later. This painting was concluded in April 2023, again with a nearly optimum settlement and agreements with the AmFam adjuster.
This company is not only your ultimate professional representative, but also your long term friend!
Working with PRQ was the best experience one could have for reroofing. Evaluating damage, tirelessly advocating for us with our insurance carrier, and patiently helping us select a shingle and deal with HOA.
This was one of the worst experiences dealing with a roofing company in my life.
It was a very professional and well-managed process.
Gave us the impression that since the insurance company indicated that roof damage was due to wind, they would try to get the blown down fence covered as well. PRQ never reached out to the insurance company.
In short what was promised was not delivered
It took a long time and no communication.
We referred them to multiple neighbors. They did a good job.
Excellent service all around...from initial inspection to dealing with home insurance company to finished roofing job. First class!
I would use them again, so I would recommend them as well.
The job was done in a timely manner, everyone behaved professionally, and Ryon did a great job organizing the whole project. He was patient, efficient, knowledgeable and professional.
Yes i let my neighbors know about your great company.
I was impressed from the first meeting. Found Ryon to be very helpful to help me understand the process and the paper trail. On time and efficient.
The prq team, namely Ryon, was excellent to work with. They ensured great communication, craftsmanship, and helped navigate the insurance process. The bottom line is this is a professional company that I would hire again.
They were great people and easy to get along with.
We had a great experience with PRQ Exteriors replacing our roof! They are professional, provide excellent roofing options, performed the work quickly and cleaned up all material very well, and worked with our insurance to perform the work.
We were pleased with Alex as the representative. He listened to our specific requests and followed through on each one. He was very responsive to all communications.
From my personal experience with this company (and particularly with Ryon, the project manager), I feel that it is a well run and trustworthy business!
Yes for roofing, definitely not if you have solar
Great communication, work completed quickly.
They have great customer service.
After some hiccups, we feel the jobs were done right. Overall, we’re just happy to be done and probably would go with a different roofer next time since Greg basically ghosted us when we ran into issues. I believe he’s no longer working for PRQ, but we had to take it upon ourselves to get others involved and get more communication going. We have mixed feelings as many aspects of the experience were handled so professionally and we love our roof. The subcontractor experience with deck restraining was good and gutters were just okay.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PRQ Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys