I liked the personable no-hard-sell approach. No surprises, delivered on time as planned.
Very quick install
The salesman made it sound that flashing around chimney would be replaced, but that ended up not being the case. A piece of fascia board on back left side of house needed to be replaced, and it would have been helpful to replace it at the time of the roof install for me, but without looking at it, I was quoted a couple of hundred dollars more. After spending $28,000 for the roof, I didn't at all think I got a good deal.
The representative was professional, knowledgeable and pleasant. Very good listener too.
This work was done at my mother's house and she now has a leak. She has been reaching out to Proper because we are supposed to have strong storms this weekend but they do not have any one that can come inspect until next week which could lead to more damage if the rains do come this weekend as anticipated. Even if someone could visit to place a tarp, this would be appreciated.
I was not happy with everything that went on.
From first contact in my driveway to set up estimate to the completed project, their people are very professional and friendly. I’d recommend them to anyone looking or needing a new roof!
They were professional, rapid, and had good response time when issues arose.
Very organized. Completed in one day. Good quality. Good communication. Very pleased.
Professional company with a great product!
Proper Roofing very professional in every aspect of the job! Quality material and workmanship.
I am happy. Every time I had a problem I disagreed with, they took care of it.
Professional and had my roof up in 6 hours!
Very professional!
Nathan was a very approachable guy who explained the whole process for us, laid out the deals, had plenty of photos to share and walk us through each step.
I'd highly recommend Proper Roofing. The team is very friendly, knowledgeable and professional, helping guide me through the process. The scheduling was quick, they use high quality materials, they don't cut corners and the crew did an excellent job on the install.
Excellent in every way. Please see my final comment.
They do what they say. Very reliable.
They were very efficient, professional, and they did an outstanding job.
Communication could have been a little better.
I like that the guys who came to give the roof inspection explained everything in detail, showed me pictures, and made things very understandable for a non-roofer.
From the beginning to the end, all work was handled timely and smoothly
I requested a solid black tile for my roof. Instead, I got a mixture of gray and black, exactly what I didn’t want!
I would definitely recommend Proper Roofing and Remodeling.
They did an adequate job. The only problem I had was getting them back out to look at my roof when a hole got punched in it. I guess they were busy with other people, but I ended up having to find somebody else to repair the roof. Other than that, they seemed to do a pretty decent job. It looked like they cleaned up most everything. After they were done, I found a few odds and ends, but other than that they did a pretty good job and it was quick.
The work crew arrived on time as promised, efficiently completed the job, and cleaned the work area completely. The project manager even stopped by to personally inspect the completed work. These guys are intent on securing customer satisfaction.
I found that the entire team, from the salesperson, to the contractors, and the management, did an outstanding and professional job in handling my projects. I am very pleased with the overall results.
They were very professional and responded when they said they would.
The work and materials were sufficient for the job and hopefully we will see improvement in the future.
The representative was very professional and personable. The workman were also very respectful and professional.
Roof is good with good materials used. Expensive. High pressure sales tactics. Salesperson overpromised jobsite cleanup including promising that nets would be used to catch debris and yard would be magged several times to pick up nails. When I asked the jobsite foreman about the promised nets, he had no idea what I was talking about and seemed to indicate that the nets weren't reasonable.
My husband handled all the details with the people, unfortunately he passed away and all I can say is he was pleased with the outcome.
This company exceeding all expectations. On time, cleaned up well, respectful, and roof looks great! Thank you.
Project management team is very friendly. The crews did very clean work and had very good attention to detail.
Our experience with Proper Roofing was very informative. They demonstrated professionalism in explaining what they were going to do and how they were going to do it. We were always in communication with them in case of an unexpected occurrence. We would highly recommend this company.
From the inspection, estimate, work done as professional all around, very pleased how everything came out.
Any comment would be long and not probably helpful without more context.
Not sure. I was left with an incomplete feeling. So, for that No. Not the experience expected . Nor was it the experience I was promised.
For ROOFING only. Definitely not for gutters.
I would highly recommend Proper Roofing to anyone who is in need of a new roof
Very professional and a quality job.
The crew was friendly and professional. The work was done quickly and seems good work. I got new insulation in the attic. My electrical bills have been decreased. I am pleased.
They have horrible communication skills.
I would recommend your company to everyone. Everyone was very helpful and professional. Rob was the first person from any roofing company to actually go into the attic. Really thankful he did, because he found two cracked rafters and another piece that had some mold that had to be replaced. Very professional.
I already recommended Proper Roofing and Remodeling to someone else.
I was extremely impressed with the salesman’s presentation and his explanation of the product. He was very thorough and helpful. But the person who came to do the work had me open my garage and left without any explanation.
I would definitely recommend Proper Roofing. The original presentation covered everything very well, so I knew exactly what I was getting. All the work progressed in a timely manner and I was kept informed at all times. I appreciated the professionalism and the quality of work.
The sales guy is pretty aggressive. I tried to kick him out three or four times. He seems pretty persistent and was not accurate in his information.
They were supposed to do something that was in the bid, but they didn't.
I Would Be Hastened To Recommend You Because Of The Crew Did Not Protect The Flowers Beds As They Promised,We Lost 1/2 Of The FlowersDue To No Protection