I have already shared with friends how my counters were selected & how impressed we are with the professionalism of Precision Countertops staff.
Fast, friendly and efficient. Great quality. Using them again on our next project.
One of the installers was not very nice. He did not like me asking questions. At one point he threatened to take my countertops and put them in his van! My counter top that I owned He made rude remarks about me . The seam is not flush
I pointed out that one of my cabinet doors could not open without damaging it to the installer and he told me that I just needed to have the cabinet door adjusted. That was the wrong answer because it puts the door completely out of alignment. Now I have to pay a contractor to modify the door to accommodate the poor installation.
Installers were very Professional. Did job quickly.
They did a professional job from start to finish. Staff members went above and beyond.
Customer service is superb, knowledge is great. Veterans Discount would be nice.
Used Precision years ago for kitchen- wouldn't go anywhere else.
One of the countertops dropped about 1/8" on one side and separated from the back splash.
The out of state work appeared to slow things done,
We have used Precision Countertops for our kitchen and bathroom remodels. Their crew from sales to installation are professionals all the way. They were patient listening and answering all of my questions and worked with my schedule to get the work done. Our experience was top notch and I would truly recommend them.
I like the counter tops and the guys did a great job on with installation. However two sections of backsplash were cut wrong and they were to recut and come back. Haven’t yet!
Apparent flaw in sink counter-top rim. Sharp edge, maybe unfinished.
They did the job the way I wanted it done.
Would highly recommend to anyone needing new countertops!
I live the way the countertops feel I love the look and I love the integrated sink.
The installers left smudges on the countertop that I can't seem to remove. Also, I had a lot of floor cleaning and sawdust removal to do.
Installation not done correctly
Everything from beginning to end was a smooth process.
The two people who installed the counters were amazing and willing to answer when my little kids asked all their many questions and curiosities. Not once did they get grumpy or act like the kids were in the way. Remodels are difficult and having great attitudes from the people helping out makes a world of difference.
I left a glowing
Unhelpful phone calls with the office, misled on what height to mount the sink, scheduling was way harder than it should be
Lack of consistent communication from Sherry and follow up with a quicker timeline than 6 weeks for our bathroom vanities to be completed and installed.
Great customer service! Communication is key to me as this was an entire process that was new to me. They promptly kept me informed as to what was going to occur, kept their commitments, were kind and patient and the end product is beautiful.
I am very pleased with my beautiful countertops! And would gladly work with Precision Countertops again!
Kept in touch during whole process which had 2-3 delays.
I would recommend Precision Countertops because every one of their team took pride in making sure I was briefed and comfortable with the decisions every step of the way through to granite installation. They truly want happy customers and I was was one.
Very easy to work with. Good follow through. On time and on budget.
Top notch customer service, installation espertise and product quality.
Top Notch....from Sales Lady, Karen at Home Depot, toal communication with Precision office, meauring tech & installers....and the countertops are just beautiful!
I found the best prices at home depot and precision countertops does all of their installation. I highly recommend both. I saved money and was happy with the end result. It came together quicker than I expected.
We were very pleased every step of the way!
I don't normally like to recommend products or services but i do like your product. I do have some reservations about the install process.
The 1st phone call from delivery person was that they were only bringing 1 countertop (I ordered 2) because one got damaged. I told them to just wait and deliver both together. I got a text announcing the 2nd delivery date and time. On the specified date I waited and waited and there was no delivery. An inquiry the next day informed me that the newly built top was made in the wrong color. No one told the person scheduling the deliveries. The 3rd delivery date was set and the countertops were delivered. One of the tops had corner protectors and the smaller top did not. At a glance the tops appeared to be ok. The delivery person removed the guards from the larger top. When putting the larger top on the cabinet I noticed slight damage to one of the front corners. I sent a picture to the person I had been scheduling with and asked if there was something I could do to keep it from getting worse. I have not heard back. This was not a good experience for me. I had to reschedule the person helping me with the install twice.
We were disappointed with the quality of the edge cuts of the countertops. We ended up having to take on additional cost of tiling one of the side walls to hide the crooked cut of the countertop and cover the large gap it created. Additionally, the installers did not set our island countertop on center with one edge having a slightly larger overhang. There were multiple smudges on the countertops that required quite a bit of vigorous cleaning to remove.
All thru the process I was well pleased. I had peace of mind knowing they were going to do a good job and that’s saying something in this day and time. I was well taken care of.
The process was very easy. They were prompt and easy to work with. The workers were respectful and did a great job demoing and installing. However, after they left and I was putting things back together, I noticed one of the sinks and both faucets were off center.
It took about 2 months for the job to be completed!
I will Definitely recommend Precision to anyone who asks. My countertops speak for themselves!
It was a little challenging to get help in the beginning. If this company had not been referred to me by my son-in-law I would of searched out a different company.
See below
Ashley and Laura worked really great together resolved any issues we had and took care of us
I was impressed with the frequent communication and the professionalism of the installation crew. Scheduling of the different services was seamless and all of the different professionals were prompt, courteous and efficient ( and dog friendly!)
From the sales person to the plumber at the end of the job, everybody was just efficient, dedicated to their work and made the experience very pleasant !
Quick
Excellent job, done as advertised.
The installation was super fast and beautifully done!
Working with Precision was easy, and the work was completed professionally. I would have no qualms about working with them again.
Scheduling was easy. Melinda checked in often when we had a problem that held up our project. They sent helpful videos about the process. Both the gentleman that did the template and the installer were professional and respectful. I had an good experience with this company!
I've done a lot of project work with Home Depot. Precision Countertops is the best provider the Home Depot has that I have worked with.