The overall experience again was great!

The side pieces that fit onto the countertop/wall have separated leaving a noticeable gap between the wall and sides of the backsplash

Very difficult to work with, indecisive.

I was kept informed every step of the way, I have had no issues and am thoroughly pleased!

The whole process, from templating to install was easy! The communication as to their arrival was terrific, no waiting around all day!

See areas for improvement!!!

Communication could be better upfront explaining how things will look when finished. Had an issue with the full height backsplash. If I had been shown a photo on how big the gaps would be and the fact they cannot make it without seams I probably would have elected to do a tile backsplash instead. I was told the sales person at Home Depot should have made sure I knew what it would look like. My response was your company should make sure at the first contact with me that I understood there would be seams and gaps and they need to better educate Home Depot on how to tell the customer what to expect. Also they forgot to cut one piece for the side wall. They had thrown out all the scraps so could not go back and make it. They used a similar material which was a good match but was thicker than the counter slab I bought. They should have milled it down to the same thickness before installing. Attention to detail by the production, template and installation crews was lacking.

I would definitely recommend Precision Countertops. They were incredibly efficient and we are very pleased with our new countertops.

Better control your cost

The attitude of this company is fully ARROGANT, like take it or leave it. They treat customers like they are fully UNIMPORTANT

Great service from start to finish!new countertop looks beautiful!! Tear out and install only 3 hrs!!would define recommend!👌👍😊

Completely first rate
Lots of input from the installer team

Our install was horribly done, and the company sent the same team who did the poor install to do an equally poor fix. I asked to work out some kind of partial refund, so I could hire someone to fix it, and the company declined. I also had some communication issues with Tabitha. Overall a bad experience and I would never recommend this company to someone else.

From the time we walked in the door we had a great experience. We were introduced to Marilyn Wright and she made the whole process from making our quartz selection and helping us choose our back splash and sink a very pleasant experience .

The experience was easy and they did a beautiful job! Especially James..our backsplash is a work of art

This is the second time using Precision for a kitchen project. Fantastic job both times and recommend them highly

Timely fulfillment of our order. Easy, clear communication with your company. Great delivery team. We really like our new countertop. Thank you!

We plan on using Precision Countertops on a larger project on our retirement home in Central Oregon.

Our counters look great! Scheduling was a bit difficult, but I am 100% satisfied that I went with Precision Countertops!

On time, professional and did a good job communicating and installing

Good quality and good people to work with.

Great products and service.

So happy to have found Precision Countertops. We will recommend them to anyone.

Yes they were all very professional

As noted already edge is sharp and tore my skin

Quality, quick installation

Great communication with me, every step of the process went smoothly. They were always on time and communicated when they were getting close to the house.

There professional attitudes

Everything was complete professionally, on time and organized. The final product looks fantastic. One of the easiest best remodel outcomes I’ve had with any project.

The whole process was great

Bad communication

They were prompt, put in the countertops, gave a final check and were done.

Precision Countertops did a great job installing my kitchen countertops. I highly recommend working with this company. They have it dialed in and the system ensures your next project involving countertops will be successful. I’m a highly satisfied customer.

Great communication, timely installation, professional, personable and efficient.

Very professional team, from start to finish! Love our new countertops!

everyone was very friendly and professional.
the ordering, measuring, demo, and installation , all went smoothly.

The whole process was seamless and easy, from the order to the installation. And the timeline was much faster than I expected!

Overall things went very smoothly, good communication.

Very friendly and full of information

I WAS DISSAPOINTED IN THE TURNAROUND TIME AND DELAYS

Custom service and communication was great. Installation look fantastic.

The countertop is not level and it’s noticeable. Right is higher than left. Totally slanted.

Copy and pasted from my Google review:
First, the process between ordering a countertop and getting it installed takes over a month.
Scheduling process is a text message asking to confirm a date they pick, no input just yes or no, and the time is decided only a couple days before.
But the worst part, even though I declared from the start, and confirmed by their measuring guy, that I had a drop-in sink, it was not until after the install that I realized that their laminate countertops are not compatible with drop-in sinks. It's to thick for the mounting clips. Now I have a brand new countertop and I can't even buy a sink to fit it. I checked, home depot can't even order a sink that drops in and has mounting clips that will fit. Getting a response from the company is like pulling teeth.

To add to the last comment, when I contacted them with a proble, I was told they would look into it and then I did not hear back until days later, basicly saying they can't get a hold of anyone.

It was a great experience to work with Precision Countertops very good services

The person responsible for creating the template failed to notice the corbels were attached to a piece of plywood under the old countertop. The installers discovered the plywood after they demo'd the old countertop and told me the person measuring/designing the template should have caught it. They didn't feel it was safe to install the new countertop so they called their supervisor who told him to make it work and just go ahead and install it. So now there is a 3/4" gap between the bar end of my new $4000 counter and the top of my cabinets, and it is currently being supported by a 2x4 with no corbels. When I contacted Home Depot and they reached out to Precision, Precision told them there is no way their templater would have been able to know that. However, Precision's own install employees are the ones that told me the templater should have seen that. I am STILL waiting for some sort of resolution because the countertop is currently unsafe as currently installed.

Had we been an older couple without the ability to fix what you don't do this would have been a joke. I'm still replacing moldings and doing a proper job of caulking.

Simply a terrible experience- lack of communication, sloppy work, even caused more damage that I need to go back and repair

We were impressed with the entire experience. Great communication throughout the project from start to finish. The workers were on time and they did a great job.

I'm completely satisfied with how my countertops turned out. Everyone with every step were friendly, professional and timely. It was easy and worth doing. I highly recommend this company

The plumber was friendly and very clean. He was quick, maybe a little too quick. He was at our home on two occasions to install two facets in our bathrooms. Of the four handles to turn the water on only one of them was tightened down. Otherwise he did a great job.