The installation team was great and very professional, they encountered a couple of hiccups and solved them very well .

Very professional. Always on time as expected.

Pacific Bath was very flexible with scheduling. We ordered everything in March but didn’t want it installed until June. They had no issues with storing our materials for that length of time.
The install team were very respectful of my home, covered the flooring from front door to the bathroom. They cleaned up after themselves after day one and on the last day. They were friendly and timely.

The company was accommodating and easy to work with. The staff that came were very friendly, worked hard and were respectful.

Very professional, respectful and courteous to our home and did an absolutely wonderful job

1.The pan was measured twice and the pan was delivered the wrong size
2. Homeowner suggested doing the demolition then remeasuring which the crew did. The pan came the correct size but the wrong color
3. We agreed to have the pan repainted. It came damaged but installers managed to repair it on site.
4. During installation, the paint just scraped off the pan.
5. Pan was remade and installed. And job completed.
This was a disaster from the beginning. The only compensation was $325 “rescheduling” fee.
6. The installation time took 6 MONTHS!!!

It was an interesting experience. The salesperson was great, as were the installers. My only issue was that the wrong back panel was installed the first time around, and I had to wait until today to get the right one put in. But the installers were all friendly and professional.

Short lead time, honest sales rep, quality product.

The entire experience from Sales Rep to Installation crew was flawless. The only thing I found confusing was that when I signed the initial paperwork, I was not given a copy to show that I had just written a check for over $10,000. Despite that, I want to thank Pacific Bath for their Service.

We're very pleased with the outcome.

We're very pleased with the beautiful new showers.

Showed up on time. Very professional and protected the property and cleaned up each day

Professional, Prompt, Communication is top notch

Anytime I find a company worthy of referral I do so without hesitation! I’ve already provided your contact info to other homeowners here in our community!

Both the salesman and workers were very helpful, answered our question, and were very approachable.

The worker were very polite. They worked very clean. I would hire them again!

Professional work completed by a professional crew.

From sales to installation, the people I dealt with were all professional about everything.

They were very professional and committed to doing everything perfectly

Cody and Elizabeth were outstanding!! They did an amazing job!

Start to finish, we are happy!

The new shower looks great and the installation went smoothly.

We are pleased with the final product. However, a couple of issues should be noted.

Professional, friendly, answered all my questions and worked efficiently

Efficient, quick, well done, the men who came to do the job were really great.

I'm disappointed in the outcome of our project. Not what I was expecting from what we were told.

I already recommended you. Even with damaged material you were quick to get new and non damaged material for the shower. The workers were friendly and quick to work.

Better communication between bidder and installers

While we likely paid a lot more to have our spa tub changed over to a large walk-in shower, the process with Pacific Bath from start to finish was terrific. We are 100% pleased with the final product. The Kohler fixtures and materials used for the shower walls is high-quality and a brand we can trust.

Highest price but quality product and installation

David our salesperson was very helpful and courteous. He gave us options and was not high pressure on making our decision to get the shower remodel.

Price was higher than comparable work

The gentlemen were professional, knowledgeable, and friendly! I had both bathrooms done at once, and they both look fantastic! Amazing job!

Millie was very helpful with her information of whats happening and when, ahead of time.The crew was on time

Joshua was very careful and detail oriented. We appreciate the good work!

Beautiful finished product, easy to deal with, friendly respectful installers

Great sales presentation. Good work appointment scheduling., efficient workmanship, and positive interaction with home support people.

Service and quality

I was amazed that they cleaned up after.
I've had other companies from Oregon who got up, left and didn't clean.

Listened to what our needs were , then what we would like.

The workmen and the manager were great to work with. Very professional and concerned about our satisfaction with the shower.

Love the showers. They are not only beautiful but functional and safe for my elderly parents.

Our experience was straight forward and everything was done in a timely manner. Shout out to Cody our shower installer- he is professional, friendly and worked meticulously and is detained oriented. He did an excellent job overall and we appreciated his communication with us each step of the way.

Very professional and clean! They were really tidy! The work was top notch!

The cost (Which I fully agreed to) seemed high. I realize that it's a quality shower and the install team was wonderful bit I've still not come to grips with the cost.

Unprofessional behavior, no commitment, poor quality of work requiring multiple fixes

The workmen very clean and tidy

Professional work polite thoughtful

I would recommend Pacific Bath mainly because of their great PR abilities !! Every contact I spoke to was very patient and listened to what my needs were.

Everything took so much time. 6-8 weeks is a long time when you decide to invest the amount of money it took just to hurry up and wait. Perhaps additional installers should be trained for a quicker turn around.