Not good communications regarding delays in the project. I had to follow up.
I have already recommended .
There were 'spots' on the accessories. the installer was here to solve the problem the day after I called.
The tub was installed correctly, but the tub surround and decking was done in an unprofessional manner.
All said and done the cost is why I would not recommend the product. Got me once not twice, learn from your mistakes.
The install team lost no time in getting the job done; professional and easy to talk to. They were done in two days I was expecting much longer good team I am very happy
The scope of our installation for exceeded what would be expected as normal. There was a glass block window and wall to be removed and reframed to accommodate one shower wall. Plumbing needed to be moved from one location to another and it came out perfect. I couldn’t be happier with the installation. It meets everything we wanted. Thank you for a professional touch :-)
From beginning to end the entire team was very professional and easy to work with. The finished result was just beautiful it truly exceeded my expectations. I would highly recommend Pacific Bath.
We came to Pacific Bath when we had a leaky shower and several attempts to find and fix the leak had failed. Ultimately it became clear we were going to have to have the shower redone to a large extent, and while you work was more extensive and more expensive than we originally expected, we're confident that it was the right call - to do it right, and thoroughly, rather than potentially coming back to it for further repairs again and again.
We had a really positive experience from start to finish. The completeness of the work and the warranty make me trust that our new shower will be in good working condition for years to come. The installation happened sooner than we expected and finished faster than we expected, and the team was so tidy and respectful of our home. I'd definitely recommend them to a friend who found themselves in a similar position to where we were.
The quality of work was exceptional and we love the product. Levi and his coworker were professional and enjoyable to work with. Only 3 weeks passed from the time we signed the contract to onset of work, which was complete in two days.
On the first day we had an unfortunate issue with neighbors in an adjoining condo, The plumber and installers are to be highly commended for the way they handled the situation.
From the in-home rep. to the installers, the whole process was swift and professional. Follow up communication regarding specific details were also very appreciated.
2 weeks and not done
Our experience was one of disappointment for charging high prices for a subpar product.
Very professional left area clean and explained how to care for shower.
There were no glitches. It went exactly as planned. I am very happy with Pacific Bath!
Our project contact, Michael Warren, was extremely helpful in putting together a plan that would work in our small master bath. In addition, Levi and Justin were wonderful throughout the construction and installation. As feared, there were some stumbling blocks when walls were opened up, but they found an acceptable way to make it all work.
From the first contact with Pacific Bath, we were impressed by the courteous, professional way we were treated. No high pressure sales, knowledgeable guidance, and quick completion. Highly recommend
Very slippery shower floor, problem solved by applying an abrasive compound (twice). There is a 1" gap under the glass shower doors. This leaves water on the floor outside the shower stall, poor design.
Work was started on time,per schedule
All aspects of the process were conducted/completed within my expectations and in some cases above.
Gentlemen were very professional, polite and caring. I would recommend this group to every one...there was no fault at any any point of the installation that my husband and I noticed.
This was the best investment I’ve made in a long time. The installers were very professional and did a beautiful job. They told me step by step what they were doing, cleaned up at the end of the day. They were a pleasure to have in my home.
They came in, and did the work very quick. Cleaned up afterwards. They would answer questions, and explain what was going on, if asked. We are very pleased with our shower. Highly recommend you.
Professional, open to any discussion.