Renee was wonderfully helpful the whole way through.
They are local, they seemed really knowledgeable and professional, the work was a real collaboration, and they were very flexible and willing to go the extra mile - with absolutely no hassle. Great people to work with!
Smooth easy process, excellent customer service. We were taken care of from the first call through the entire process. Highly recommend for your new roof
From sales to completion, customer service is top notch. Very prompt and responsive to all our concerns. Overall, the replacement went exactly as they said it would. They brought one concern to our attention after the roof was completed, a fix was made and Pfeifer confirmed that they stand by their work and warranty with the product as stated in our quote. So much so, that keep in mind, there was no down payment required! We have already recommended them to our neighbors.
Everyone was great. The roofers were very nice and did a great job
We have been with Pfeifer Roofing now for over 30 years. This is our second full roofing replacement in this house. We can highly recommend them as knowledgeable and professional, and a company that is true to their word. Over all these years, they have been quick to respond when we call and are reliably honest in their dealings with us.
work done in a timely fashion
Everyone from the office help to the estimators were easy to work with and knowledgeable
From start to finish, every one was courteous, friendly and professional!
I hesitate to fill this out as I have heard such good things about Pfeifer, that was not my experience. I was very disappointed when the crew showed up on a rainy day. The lead Isaac said they would work "around" the rain. I mistakenly took that to mean if it was raining they wouldn't be roofing as I certainly did not want the plywood to get wet. (My last house the plywood boards ultimately were all molded because of this method.) Anyway I came home in literally sheets of rain only to see exposed plywood and the workers on the roof, not only compromising the plywood but their safety. I was also very surprised to get a 5 year workmanship warranty from Pfeifers in the mail. I somehow understood from the initial sales pitch that I would have a 25 year workmanship warranty.The bummer is I had a quote from another company for almost $4,000 less with the same Owens-Corning shingles, but I chose Pfeifer's because the other company only offered a 5 year warranty as opposed to Pfeifer's what I understood was a 25 year warranty! Not mad about this, just disappointed. Cleaning the gutters and skylights when project was complete was overlooked, but this has been rectified so not a problem.
Very professional
Quality work and stayed on schedule. Appreciated inspection and quality service
Comparing Pfeiffer Roofing to others in my neighborhood, Pfeiffer tops the competitors.
The professional (common sense and not pushy) approach by the folks I encountered (from the initial request for an estimate to the final inspection and receipt of my Platinum Guarantee paperwork) I am satisfied. That says it all.
This was the most professional company I’ve ever worked with. Communication was excellent and everyone was great to work with. Can’t say enough good things to say about them
little to no communication
N a
Fast and friendly guys were great to work with
From estimator, office staff, job manager, to crews on the roof…all were prompt, kind, and helpful.
They were professional, showed up on time, had great communication, and paid attention to detail. Would highly recommend!
-
clean and always early
Very good communication, workmanship. Friendly and professional.
The installation was completed with excellent workmanship.
Your roofers would be done for the day but would lay around in my front yard for half an hour. This looked very unprofessional and tacky. If you're done, then leave.