Great workmanship, and communication through the process.
Initially we had a slight communication issue with the style of siding we wanted. They quickly acknowledged that the wrong material was delivered. The salesman quickly corrected that issue and we had the correct siding in just a day. The construction crew was excellent and did their work quickly and with a wonderful result. We would use them again.
I am very pleased with the look of my new siding. The crew were great and the salesperson and project manager were superb.
We were very happy with our new siding and window installs by the crew of 877 New Look. Communication was easy and the work was done well and timely. We already have recommended them to our friends and neighbors.
They were great and very professional. Job well done!
They did a great job!
877-NewLook exceeded my expectations! The team on the ground finished the project in record time and the site was clean and tidy after every day's work. I can't say enough about how they were competent and professional and listened to my concerns and answered my questions. Even more so, my spouse was super pleased with the process and the result! Exceptional!
Two thumbs up for Sean O'Reilly and his crew! Sean has been of utmost transparency from the moment we contacted him. His response time is hard to beat! Sean clearly outlined the process, ensuring we were on the same page from soup to nuts. His offer was very competitive, but he never compromised on the quality of the work. The project started and ended on time, and we landed precisely on his cost estimate. Sean's crew was courteous, conscientious, and professional through and through. I can highly recommend his business.
877 New Look's team was organized, professional, and worked even when it rained. The prices were very reasonable, and the craftsmanship was excellent.
They did an outstanding job. I am satisfied with everything from start to finish. I would highly recommend and I would use them again.
Installation greatly improved the look of my home. The crew worked quickly and diligently with attention to detail and quality of workmanship. Have received many complements on upgrade. New windows have made a big difference in looks and climate in adjoining room
I had all new windows put in my house as well as a slider glass door and I had the whole back wall of siding done. They did awesome work With quality products in a timely matter the price was very reasonable. This company was highly recommended to me by my daughter-in-law’s father. So I patiently waited for them to become available to service my house for its needs
They were great to work with
We were very impressed with PF Reilly's overall professionalism.
PF Reilly was amazing to work with from beginning to end!
I am presently a retired person who for 35 years was employed by a Fortune 100 Corp. My assignments included being a Production Superintendent, Director of Humans Resources, Director of Employee Safety and Quality Assurance Manager. When I make a personal purchase I tend to be very cautious when it comes to product cost and product quality. In other words I like to get the best that my money can buy but I want it at the cheapest price. I also place great value on employee behavior at the job site, workmanship and the type of customer service that I experience with the company that I do business with. After interviewing several siding contractors, reviewing several bids and then conducting further research by asking questions of a few knowledgeable people regarding the product offered by P.F. Rielly (James Harding Siding) I was convinced even though they were not the lowest bidder that they were the company to do business with and I was not disappointed.Everything that they did was done in a very professional manner. City permits were taken care of by P.F. Rielly and I was always kept informed and “up to date” as to all issues prior to starting the job. Once the job began the crews began work in a timely manner, were always safety conscience, kept me informed of what they were going to do that day and at the end of the day they asked me if I would like to inspect their work. They also would advise me of when they would be beginning work the following day. They also coordinated in an amazing manner with the company that installed our new custom windows, a job they would have been contracted to do had I not contracted that job prior to having any contact with P. F. Rielly. As the job progressed the owner inspected the work being performed and made sure that I was happy with what progress was being made. He also was present during all city inspections. When the job was done the owner and I inspected the work and he made sure that I was happy with the results. I have received many inquiries regarding who did the siding on my home and my wife and I have received several compliments from our neighbors. My personal conclusion is that I consider P.F. Rielly to be a preferred vendor and would not think twice about contracting with them if I had another siding project. The product they use is known for its’ quality excellence and by the manner in which they conduct their business P.F. Rielly has achieved Customer Satisfaction, which is the highest standard of quality excellence..
PF Reilly Siding & Windows did a wonderful job on our siding project. Their estimate was accurate, the construction team was talented and professional, and we're thrilled with the results. We enjoyed working with every member of the team.
PF Reilly installed a large section of James Hardie siding at our HOA as we work to replace in phases the deteriorating cedar shingle siding in our complex. The team did an excellent job on the installation and we plan to continue to use them going forward. PF Reilly will not disappoint you!
Great experience with PF Reilly. Highly recommend.
We were contact by PF Reilly through Hardy Planks. Our house was in dire straights of new siding and windows. The four companies we had interviewed to that point came across as very unprofessional, superfluous and untrustworthy. They just wanted to get the business done without listening to our needs and vision. We were on the brink of giving up. This changed the moment we got a call from Sean O'Reilly. Three minutes into the phone call, we knew this was the company we wanted to go with. This first great impression got reinforced when Sean came to the house. We loved his questions, thoughts and feedback. And when Phil O' Reilly, the general contractor, came by for a site visit to address our questions and to talk about the process, it was a done deal. The construction crew, Serge, Vlad and Victor worked tirelessly and meticulously. We immensely appreciated their attention to detail and their workman ship. On top of it they were ever so polite and very considerate especially regarding the plants in our garden. Throughout the project Phil treated us like we were their only clients on the planet. We could call anytime, our calls and questions were promptly addressed. Meetings were scheduled appropriately and issues were solved in a timely manner. Fran, Phil's wife, was also and always there for us making sure construction would not miss a beat and sharing her expertise on siding and windows or anything else we had questions about. And if Fran or Phil were unavailable, Heather stepped in to kindly help with any concern we had. To sum it up everyone on the team was super fabulous, kind, patient, professional and courteous. And above all, they were fun to work with!! We are every happy.
Highly recommend PR Reilly Siding and Windows. Professional quality work and products!
Sean, Phil & Fran were amazing to work with. As a first time home owner, they helped me navigate the task of having new siding installed. You can tell that they put the customer first and want to truly make sure that you are satisfied (and with the quality of work, there's no reason not to be).
They were highly professional and absolutely competent in every dimension.
Areas Of Satisfaction - I was thrilled with the whole thing, the product, their application of it, and their overall professionalism.
Additional Comments - They are an outstanding, reputable company. They did everything that they said they would. They came right away to fix any issues even though I had already paid them. Sometimes that does not happen. I do not have a negative thing to say about them. They are wonderful.
All in all it was a great experience, and while they estimated it might take a week, they finished in only a half a week! Nice surprise.
Areas Of Satisfaction - I was most satisfied that they brought enough resources and they cleaned up very well.
Recognized Excellence - Everyone did a great job. The main contractor was good. The two brothers did a good job and the crew was good as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 877 New Look Siding & Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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