Perfection Property Restoration
Customer feedback report for

Perfection Property Restoration

Perfection Property Restoration

Perfection Property Restoration is located in Northern Illinois and Southern Wisconsin and services the entire Midwest, and respond nationally for large losses. We pride ourselves on providing a stress-free experience for our customers throughout the restoration process; from the initial call for emergency services through the complete rebuild.

Types of work

Historic restoration 2989
Water damage & mold remediation 2981
Tree damage restoration 2977
Storm damage restoration 2970
Fire damage restoration 2935

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2017
Guildmember since 2017
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
2-Year Anniversary 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
1-Year Anniversary 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
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Of 2333 customers surveyed, 842 responded
Claims Coordinator Mitigation
[CLAIMS COORDINATOR] was kind and caring when he/she took the information from me regarding the loss at my home/business.
94%
Employees Professionalism
The employees of Perfection Property Restoration are professional and courteous.
94%
Information
The Perfection Property Restoration telephone representative was informative.
93%
Mitigation Claims Support
[CLAIMS COORDINATOR] was helpful and professional.
92%
Estimator Schedule
The estimator, [ESTIMATOR], was prompt and professional.
92%
Repair Project Manager
[PROJECT MANAGER] arrived on time to our initial meeting, went over the job thoroughly, and answered all of my questions.
91%
Claims Coordinator Repair
[CLAIMS COORDINATOR] was accommodating and respectful of my needs when scheduling the initial and subsequent visits to my home/business.
89%
Mitigation Contents
If applicable, the crew handled my contents with care and respect.
89%
Clean & Safe
The job site is kept clean and safe.
89%
Cooperative And Responsive
Perfection Property Restoration was cooperative and responsive to my needs.
87%
Schedule
Perfection Property Restoration adhered to our agreed upon schedule.
87%
Project Manager Communication
The Project Manager, [PROJECT MANAGER], communicated with me about what the crew would be working on and answered all of my questions and concerns.
86%
Mitigation Manager
The Mitigation Manager, [PROJECT MANAGER], spoke to me regarding the work that was currently being performed, answered all of my questions, and reviewed what to expect going forward.
86%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
86%
Repair Production
The work crew arrives on time and they work the entire day with minimal breaks in production.
84%
Likely To Recommend
I am likely to recommend Perfection Property Restoration to a friend.
83%
Job Flow Explanation
Perfection Property Restoration thoroughly explained the job flow process before beginning work in my home/business.
83%
Repair Communication
I have been able to reach both [PROJECT MANAGER] and [CLAIMS COORDINATOR] easily and I communicate with them on a regular basis.
82%
Calls / Communication
My calls were returned in a timely manner.
81%

Of 2333 customers surveyed, 842 responded What does this data mean?
All project locations are approximate
Of 842 respondents, 659 left a review
4.4
545 of 639 would recommend
483
62
28
20
46
No rating
20
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Perfection Property Restoration using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Perfection Property Restoration

1745 South Ihm Boulevard,
Freeport, IL
callperfection.com (877) 962-9644