Perfection Property Restoration
Customer feedback report for

Perfection Property Restoration

643 Reviews

Perfection Property Restoration

Perfection Property Restoration is located in Northern Illinois and Southern Wisconsin and services the entire Midwest, and respond nationally for large losses. We pride ourselves on providing a stress-free experience for our customers throughout the restoration process; from the initial call for emergency services through the complete rebuild.

Types of work

Historic restoration 2989
Water damage & mold remediation 2981
Tree damage restoration 2977
Storm damage restoration 2970
Fire damage restoration 2935

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2017
Guildmember since 2017
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
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Claims Coordinator Repair
[CLAIMS COORDINATOR] was accommodating and respectful of my needs when scheduling the initial and subsequent visits to my home/business.
90%
Estimator Schedule
The estimator, [ESTIMATOR], was prompt and professional.
92%
Repair Project Manager
[PROJECT MANAGER] arrived on time to our initial meeting, went over the job thoroughly, and answered all of my questions.
91%
Repair Communication
I have been able to reach both [PROJECT MANAGER] and [CLAIMS COORDINATOR] easily and I communicate with them on a regular basis.
82%
Project Manager Communication
The Project Manager, [PROJECT MANAGER], communicated with me about what the crew would be working on and answered all of my questions and concerns.
86%
Repair Production
The work crew arrives on time and they work the entire day with minimal breaks in production.
83%
Clean & Safe
The job site is kept clean and safe.
88%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
86%
Claims Coordinator Mitigation
[CLAIMS COORDINATOR] was kind and caring when he/she took the information from me regarding the loss at my home/business.
94%
Schedule
Perfection Property Restoration adhered to our agreed upon schedule.
87%
Mitigation Contents
If applicable, the crew handled my contents with care and respect.
89%
Mitigation Manager
The Mitigation Manager, [PROJECT MANAGER], spoke to me regarding the work that was currently being performed, answered all of my questions, and reviewed what to expect going forward.
86%
Mitigation Claims Support
[CLAIMS COORDINATOR] was helpful and professional.
92%
Likely To Recommend
I am likely to recommend Perfection Property Restoration to a friend.
83%
Information
The Perfection Property Restoration telephone representative was informative.
93%
Calls / Communication
My calls were returned in a timely manner.
81%
Employees Professionalism
The employees of Perfection Property Restoration are professional and courteous.
93%
Cooperative And Responsive
Perfection Property Restoration was cooperative and responsive to my needs.
86%
Job Flow Explanation
Perfection Property Restoration thoroughly explained the job flow process before beginning work in my home/business.
83%

What does this data mean?
All project locations are approximate
4.4
530 of 624 would recommend
470
60
27
20
46
No rating
19
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Perfection Property Restoration using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Perfection Property Restoration

1745 South Ihm Boulevard,
Freeport, IL
callperfection.com (877) 962-9644