Perfection Property Restoration was easy to work with and very thorough and efficient, especially during the mitigation process, the initial estimates, and scope of work. All of the associates that we worked with were awesome, friendly, and compassionate.
I commissioned Perfection to do our job in October. It should have been a two-part job. 1/2 day each time.5 Months is a long time to wait before it was Perfection. Your management team was not on the job when questions needed to be answered. The job was done unevenly and with the wrong material one of the first times they tried to get it done.
I did not hire them. They were hired by the Allstate Adjuster to provide info for a "virtual Adjustment" to our property.
They were very efficient and returned calls promptly.
We were pretty frustrated with the lack of communication from our contractor, as well as misleading dates as to when things were to get done.
They have done a great job every time we have had them do a project for us.
They showed up on time. The first guy hit the ground running. He brought two more guys and they got here early, stayed late and got things got cleaned up. The estimator came when he said and got everything done. I received the contract from them and I am ready to go.
I would DEFINITELY recommend PPR to others.
They did a good job and they followed up on their work.
Everything was wonderful other than them starting late. They worked with me and I worked with them.
They were very helpful and very fast.
Perfection Property Restoration is very polite and thorough.
Bad communication. Not timely.
There was some damage done and I thought they were reckless.
They got there right after the fire and the mitigation was started but it all fell apart after that.
They were fantastic from the beginning of the job to the end of the job. They were very easy to work with.
We had no issues with Perfection but we had issues with the sub contractors they used.. We had a full grown tree fall on the roof of our house and the 3rd party put all the debris in the gutters. We had to call back Perfection and they got the 3rd party to come back and clean out the debris that they pushed into the gutters. I am very satisfied!
We didn't have anyone to turn to and they were there.
The delay of finishing the work makes me hesitant to recommend them, though i think the quality of the work is fine.
I highly recommend them.
They were prompt and professional. We had no issues at all.
Overall, it was a great experience!
Be careful with Perfection, the jobs go well until they don't, and then it's no good.
They were professional, quick, responded well to any questions I had, and they took their time with me since I'm a widow. I'm very leary of everything that happens in my home, so they were very kind to me. This is my third time using them and I would highly recommend them to anyone.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Perfection Property Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys