What a WONDERFUL experience in working with Purdue Builders! The whole crew/company was GREAT to work with! They always smiled and said hello to us each day on the job, and they were very respectful and professional at all times. Best of all, they did an AMAZING JOB in re-siding and repainting our home! If we ever need any more work done along these lines, they will always be the very first company that we call (and more than likely, the only company that we will ever want to hire)! Thank you to Rich and Alissa in the Purdue office, and to Amador and the rest of the great crew who transformed the outside of our home. We couldn't be more pleased with the results!
They did high quality efficient work and kept us in the loop once work began.
Everyone was really great to work with during the whole process. They were all very responsive to our concerns and very speedy to get back to us if they needed more time. Most of our communication was with Alissa and she was terrific to work with. She was very much on top of things and took all of our concerns seriously. Our project manager, Estaban, was also great to work with. He listened to all of our concerns and addressed all of them before the end of the project. He was also very patient to explain any detailed questions we had. Overall we are very happy with the end result and would recommend them to any of our friends and neighbor.
Perdue Builders were great to work with. Both their communication and their quality of work was top notch.
Perdue Builders replaced siding with Hardie Color Plus for my home, replaced five outdated windows, added soffits, repaired some brick work, and coordinated the replacement of our gutters. The result was outstanding. The home looks new and craftsmanship was great. The thing that stood out for us was the customer service and crew that worked on our home. The office staff were very response during the bidding process and through the project. I was emailed a response in less than 24 hours for every question I had, and I never felt like I couldn't ask even small detail questions. The crew on site were professional, showed up every morning at 8am six days a week until the project was completed which differed from other contractors we have had that often were working multiple parallel jobs and weren't consistent. The crew was extremely friendly even my neighbors commented that they thought the crew was great. The project manager was always super helpful. We had several discovered work items and things I wanted to tweak. Perdue Builders always said yes and didn't make me feel like I was annoying them with the change requests or when I asked about fine details. They wanted us to be completely happy with the work and not have any nagging I wish we would have concerns with the project. We liked the crew so much that honestly we kind of miss seeing them. I also appreciated that the crew took care of all the details such as reattaching new lights, accessories, painting to few areas that weren't replaced to match so that there wasn't follow up work for me to do. Overall great value, team, and love the results.
I can be very particular and have had bad experience with contractors in the past. Spending so much money made me even more sensitive. We chose Perdue since they were lower than most quotes, were willing to be adaptable to change requests, were local, and small enough that we were not just handed off to a sales rep that did not really care.Throughout the entire process, I think even Rich with Perdue would say I had more questions than the average client. Rich answered all questions and would come onsite to walk through certain particularities while Alissa in the office responded fast to any immediate questions. The crew was always polite and did their best to keep a clean site. My only callout is that I have dogs. They did a great job keeping side gates closed, but I did walk the backyard at the end each day to pick up the numerous nails that had come off. The concerns I had in workmanship were generally small and Rich assured me that their workmanship guarantee would cover if anything failed due to them. The end result is a gorgeous looking home!
I have and will continue to recommend PB&S to all my friends -- they are committed to the quality of their work and were honest and fair in dealing with changes and unforeseen conditions (repairs were expected once the old siding was removed and the underlying structure was revealed). The crew, supervisor Esteban, owner Rich Perdue, and office jill-of-all-trades Alyssa were a pleasure to work with. I appreciated their patience in working with me, especially with regard to tricky railing details for the new back porch and roof deck.
Perdue was outstanding. Rich, the owner, was fair, friendly, responsive, and produced a high quality result. His crew was courteous and performed great work; Rich did not try to oversell any services and provided great recommendations to improve our desire for new siding and painting. We would highly recommend Perdue Builders.
Rich and his crew went above and beyond to insure our satisfaction and the highest quality results. I would not hesitate to recommend Perdue Builders to my closest friends. If you want siding done right and with the best look, have Rich Perdue do it!
Perdue Builders were simply great. They provided me with the best quote among a total of 4-5 quotes received. They did a high quality job, the siding of my house looks now impeccable. They went far and beyond the written contract and addressed additional small issues at no extra cost. The entire staff I interacted with was extremely professional, friendly and courteous. Thank you for the great work.
Communication was very good. With the office, with Ruch and with the crew.
We are so pleased with the work Perdue Builders did. We started out thinking we were just getting much needed siding and windows. We ended up with an exterior that absolutely amazing! We were able to kick around several ideas about colors and designs and what we ended up with is both unique and attractive. Neighbors love it and so do we!! Thank you Perdue!
Flexibility in working with us while we pondered the many options.
Yes. Richard, Alissa and all of the workers. We can't say enough about the customer service they all provide.
All round great experience.
I first found Perdue doing an online search. And, I saw Perdue again in one of the brochures that another siding company gave me that showed ratings of other siding companies. Perdue had a very high rating.
I really enjoyed everyone I came into contact with at Perdue Builders. Everyone was cheerful, positive, and professional.
I really appreciate the job well done at my home. Thank you! I am so glad to I found you guys.
I was most satisfied with the outcome.
Internet search (Google). Previous reviews were excellent.
All around service and professionalism was top-notch.
Perdue Builders far exceeded anything I was expecting in terms of quality of craftsmanship. They also came up with inventive and very satisfying solutions for issues that came up with my old house which was built in 1906. I could not possibly be happier with the results of their work. I am a total novice at planning this type of project. I didn't really know what I was getting into. Nevertheless, the result was spectacularly satisfying. The onsite work manager always went the extra mile to make sure whatever they did was going to make me happy. I love what my house looks like now and so do all my neighbors. I am absolutely thrilled and genuinely grateful for how things turned out. To be sure, I am not one of those people who is frivolously positive about everything. When Purdue makes someone like me as happy and satisfied as I am, you know it's the real thing.
I was extremely happy with the quality of the work performed and how everything looked when it was done. The quality and appearance end result far exceeded anything I could have imagined.
Estaban Munoz made every effort to make sure that I was happy with everything done. He far exceeded my expectations. He came up with suggestions and solutions that were practical, inventive, and very appealing to the eye. His work performance and craftsmanship was top notch. He had a hard working crew that always left me feeling confident that things were being done in the best way possible.
Listened to all our concerned and fixed everything that needed to be.
I was most satisfied with the customer service. It was really good.
I would like to recognize Rich, Estevan, and Miguel. They all did a really great job.
I would highly recommend Perdue. They have a great team and produce quality work!
I heard about Perdue Builders through the Hardie website.
I was most satisfied with the crew. The crew was remarkable!
I'd like to recognize Miguel and Essedro.
Tim Evans and Rich Perdue were exceptional. They did a great job on an important restoration for us.
I was most satisfied with their willingness to work with us. They treated the house as if it was their own.
I would like to recognize Estavan Muenos and Tim Evans.
They did an outstanding job.
I would definitely use them again.
Perdue Builders & Supply, Inc is a good company and Rich Perdue is a good guy. The company and his people are good people. He has a strong degree of integrity and follows through on what he says he is going to do.
This was the best crew I have had to work on my home. Rich has a great crew, he was so helpful in helping me get the look I wanted. The project turned out better than I even imagined. Have recommended them to several folks that had admired their work.
It was a pleasure to work with Rich Perdue. He is very accommodating, honest, and professional. He is committed to customer service which is very refreshing in the home maintenance industry. All of his staff are very friendly and thoughtful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Perdue Builders & Supply, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys