Perdue Builders and Supply follows all up to date Covid-19 construction work guidelines from the Governor of Washington State. Perdue Builders has specific protocol that our employees follow.
The installation guy was wonderful and I thought his timing was good. He did the work right and answered any questions that I had.
Areas Of Satisfaction - I have a very old house, now it looks brand new. I have had neighbors I don't even know compliment me on how nice it looks.
I could not recommend this company more. They did a wonderful job with the exterior pain on my 1940's home. From the beginning Alissa was responsive and communicative, so easy to work with. The crew was professional and efficient. I would be happy to recommend them to anyone and will definitely seek them out for future needs.
Areas Of Satisfaction - I was the most satisfied with their professionalism.
Right after the new year, amid the almost nonstop raining days, dripping of water was found in the fireplace area. I called Perdue Builders & Supply Inc., Richard (the owner) and Mike came next morning to check the situation and explained the details very clearly. They soon sent me two proposals based on different repair plans. They knew this repair was urgent due to water dripping and they were able to get us in within a week despite their tight schedule. During the repair, their site manager Esteban and the co-worker did a great job replacing the siding of the whole chimney chase as well as inspecting water infiltration damage. During the whole project, whenever we tried to reach them, they always got back to us quickly and answered our concerns patiently and professionally. Overall, we are very impressed by this company, from the owner to their employees. Perdue Builders & Supply is a professional company with excellent customer service.
I chose Perdue over competitors due to their communication and desire to understand and engage on my questions. They were super Knowledgable, fixed every issue that came up with no extra costs or surprises and very straightforward on their prices and process.
Areas Of Satisfaction - Did good quality work and addressed problems we had with the house we weren't aware of while still coming in on budget.
Recognized Excellence - Esteban and his crew were excellent to work with and did a great job.
We were really happy with the entire project. We go lots of communication and lots of opportunity to give feedback and ask questions. The crew workers were polite, pleasant, and professional. We are happy with the results.
Areas Of Satisfaction - I am the most satisfied with the quality and craftsmanship of the people.
Recognized Excellence - Esteban was exceptional.
Additional Comments - We are thrilled with the results and are so happy we went with them.
I have used Perdue Builders and Supply on two of my homes for siding. I refered them to a family member who was happy with them as well.
Areas Of Satisfaction - Perdue Builders & Supply did a great job explaining the scope of the work extremely thoroughly.
Recognized Excellence - Alissa did a really phenomenal job addressing all my concerns throughout the job.
Additional Comments - If I ever need new siding on my third house, I would definitely use Perdue Builders & Supply.
They were excellent form start to finish. Alissa came to my house and was professional, courteous, and friendly. They followed the protocols with COVID. Everyone in the company was wonderful to work with. I had a great experience. My home looks beautiful! I get comments from neighbors about the job that they did. I had neighbors comment on hp clean they kept the job site. One of my neighbors recently had work done by another company, and they said that they wish that they would have used Perdue!
Areas Of Satisfaction - I was most satisfied with their communication, responsiveness, and the timeline. They were able to complete it quicker than expected. They didn't make false promises, and they gave a realistic timeline.
Additional Comments - They made it a personalized experience. They made you feel like they cared about you and that you were not just a customer. They made it a personable experience. They are the kind of company that you want to work with. I would highly recommend them. If I need more work done in the future I will be giving them a call.
Areas Of Satisfaction - I was most satisfied with the communication with Rich.
Recognized Excellence - I would like to recognize Esteban and the team foreman. All of the crew was really spectacular. It was generally nice having them around working on my house.
They were outstanding to work with. They do top notch work and they have hired a tremendous staff of extremely talented craftsmen, who are kind and a pleasure to work with. We appreciated that they took the time to engage with our kids and to be really friendly to them as they were completing the work.
Areas For Improvement - They exceeded our expectations in every way.
Areas Of Satisfaction - I was most satisfied with the high quality of the work that they did, which was also represented in the quality of the staff that they used to do the work.
Perdue Builders was incredibly professional. They came up with a creative solution to my problem, which I had not been able to find with other building and supply companies. I would highly recommend them.
Recognized Excellence - Rich was fantastic, the project manager was fanatic, and also the person in the office. They were all great to work with.
Perdue builders are great and have helped us with small and larger work. The crew is great and has helped make our home more airtight, look great, give us extra insulation, and install quality siding we can enjoy for years to come.
One of the best contractors I’ve ever dealt with. On time, on budget and extremely responsive. Followed through on all of their commitments without being asked and handled some additional requests with a friendly, can-do attitude. Highly recommend.
Areas Of Satisfaction - Timeliness, professionalism
Perdue Builders & Supply were awesome to work with. They did quality work with great communication. We were very pleased with the results.
Areas Of Satisfaction - The quality of work was very high.
Recognized Excellence - Alissa was a great resource and was very patient with all of our questions.
I've hired them before and I will hire them again.
Areas Of Satisfaction - Everyone from Rich to the gentleman on the site were courteous and responsive. They have good workmanship and products.
I completed a lot of research, for both window and siding contractors, before making the choice to work with Rich, at Perdue Builders and Supply for both the Hardie Plank siding and full window replacement of the garage and rental unit behind my home. When I first met Rich, I immediately felt a trusted connection with him, where he freely shared a significant amount of pertinent and useful details, for both my siding and window jobs. It was clear that he had a broad, and deep, knowledge of both the siding and window industries, where his experience, and easygoing professional style, put me at ease throughout our discussions regarding the plethora of options that were available to me for my job. It was a huge benefit to be able to work with Rich, who is clearly an honest, straight forward, knowledgeable and personable person, which is evident throughout all the people I worked with at Perdue. It was really great to be to leverage all the pricing, implementation coordination, and billing benefits that come from being able to use an outstanding, and trusted single company like Perdue. What was equally great, was that I found that all of the work crews, were equally outstanding in their diligent work ethic, fantastic workmanship, very personable and approachable communication styles, where each day they ensured that they left my home as clean and straightened up as was possible with the products that were on site. They clearly showed a great deal of respect to me, and my space, each and every day they were onsite, which was, close to, a couple of weeks. I would highly recommend Perdue Builders and Supply for any job. From top to bottom, it was a true pleasure to work with everyone at Perdue, where it was always evident that they were really good at what they did, and they were totally committed to making sure that they did everything necessary to ensure that the final product met all my expectations, which they absolutely did!
Areas Of Satisfaction - The amount of professionalism and, truly amazing, customer service by every single employee.
Amazing company. Personable and thoughtful. The owner is wonderful and open to all our needs. The workers are expert craftsmen who make beautiful aesthetic decisions based on what we wanted but also their own intuition and experience.
Areas Of Satisfaction - The workers professionalism and the quality of their work. It turned out beautiful.
Professional, experienced, skilled, responsive crew and owners who were more than happy to do extra work to fix problem areas that existed on our house.
Areas Of Satisfaction - Most satisfied, putting in new door and new trim on another door. Adding a header board for awning. Basically the "special" added things they did. Workmanship was great and higher grades of paint used was one of the reasons we initially went with Purdue.
Recognized Excellence - Esteban came back to fix a vent and outlet that were problematic right away the next day after they finished the job and had already been paid. Excellent service! We really thought the entire crew was great!
Perdue Builders & Supply takes customer service to the next level!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Perdue Builders & Supply, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys