Tanner, my representative, was very responsive and professional and answered all of my questions.

The internals have shifted in the past 2–3 years, and the company isn't what it was.

I received outstanding sales and installation customer service from Pella Windows & Doors. I have no doubt that I made the right choice.

Poor customer service.

Have recommended Pella to a friend

The crew who installed our windows were wonderful. I’m a little disappointed in the quality, however. I’ve had Pella windows in the past, and I just don’t feel these are as soundproof even though I have triple pane windows. They are expensive, but I don’t feel the soundproofing I received was anything near what I was hoping for.

There is no question that if any of my acquaintances are in the market for new replacement windows, i will highly recommend that they consider Pella.

No. Not if Andersen is nearby. Used them both within the last three years. Andersen much better and, actually, cheaper.

Everything from first meeting to installation was professional. Based on other estimates I received,I think the price was fair especially for the product quality. It was a positive experience.

I am likely to recommend Pella Windows & Doors to a friend because I've used them before on my own residences and when I was a builder. I'm very familiar with their products.

Professionalism and exemplary customer service from beginning to end! I LOVE my new windows and can't wait to finish the rest of the house!

The whole process was great. The sales people were courteous and informative. The installation crew was professional. They took exceptional care of my property and left the house clean inside and out. Very satisfied.

I already have recommended Pella!