They did a terrific job, and they came out when I needed some help. Stephanie was the person I initially worked with, but all her technicians, and there were a lot of them, came to help with my mom's belongings. Every one of them did a terrific job.
They were very professional, and completed the job in a very expedient manner. I am totally satisfied with everything they did, during the remediation and restoration process. I had a flood from a broken pipe. Furthermore, I was extremely happy that I contacted Paul Davis Restoration to do the work. It couldn't have been better.
Everything was good, but it was very expensive.
We are very impressed with the crew of workers that came to our house. They were all cordial, respectful, helpful and answered any questions that we had. They were always here on time and worked efficiently. We are extremely happy with the results of their labor. We would like to acknowledge and give SPECIAL THANKS to the GC Sean, Robert, Luis, Orlando, and the rest of the crew.
The restoration phase after water damage took way too long. My family was in a motel for 102 nights. Per the owner of the hardwood flooring sub-contractor company, he did not look at the itel wood evaluation report until the flooring restoration was complete. The itel analysis report specifically listed the species of oak as WHITE not RED as was delivered and installed. This lack of attention to detail forced us to stain the entire downstairs because the difference between the old WHITE oak and new RED oak would be obvious. This sub decision forced us to request that our insurance company match the stairs and loft to what the downstairs was. So, the insurance company approved the supplemental estimate and the GC and floor sub stood to profit from this decision. The floor sub would not listen to me, the homeowner, and proceeded with ruining our stair handrails and loft belly cap handrail with poly as opposed to using the same water-based stain applied to all hardwood floors and staircase steps. The insurance company engaged a quality control employee at which a meeting was facilitated at my home with the GC president and all other significant stakeholders. The agreed solution was to replace new all the stair handrail components, balusters and belly cap. After 102 nights in a motel, we moved back to our home with our stairs made safe by installing two by fours to support the handrails. The stair handrail components, balusters and belly cap had to all be replaced by a different company which elongated the final completion of the restoration. Multiple balusters and connection points damaged or broken by the sub because they were never numbered the balusters when disassembled.
I would highly recommend them, they did quality work. It's a top-notch company.
Go
Poor project management, poor time management, and no understanding of the customer's needs.
They were timely and efficient.
Outstanding support and reno work
Paul Davis Restoration did a great job, we had no problem and am extremely satisfied with what they did. They need to improve their communication with their client and I strongly recommend doing a walk-through with the client.
they contractors that did the work worked efficiently and did a great job.
They have poor customer service and inaccurate measurements. This led to extended time on the job and poor-quality work.
Paul Davis Restoration of Tampa was fast, efficient, friendly, and helpful. Both the design and the construction components made the process very easy.
She gave a review on Google.
They were great overall.
It is a very professional company. They do quality work.
They were excellent and worked together as a team and were helpful and polite. They did an excellent job of packing and cleaning. I was very impressed with their work.
They did a great job.
Responded to all my communications and coordinated the contracting with excellent results.
I am satisfied with the service I received. They were timely, prompt, and I no problems.
It was very easy to work with Paul Davis Restoration of Tampa. I could reach out when I needed to and they answered my questions. It was a smooth transition getting things done.
They're extremely professional, from the day that Mark walked in to my house with estimate to the assistance from Andreas with selection and timing. Andreas anticipated some of my questions before I could even ask them. They're a great company to work with and I would highly recommend them. The supervisor, Robert, is excellent and is always there.
There was a lack of involvement from the project manager. He did not come back to check the work.
Paul Davis was wonderful and they took care of all of my needs!