The work was great. The work guys were great. Communication great.

We have had a horrible experience working with Patio Enclosures. The office communication and lack thereof lead to a project that should have been completed in August 2025 to be drawn out until the end of January 2026. The cost well outweighs the value at this point. It has been nothing but frustration trying to get the project completed.

I don’t think the salesperson was as honest as he should have been about the impacts of the decision around a 4 season and a 3 season. I was not aware of the internal icing issue upon purchase. I know it wasn’t his preference but had that been told to me I may have made a different choice.

Workmanship was good. The installation was great. However sales and front of the office experience was not.

Nice people

It took almost a year to build, with many phone calls never returned. We finally escalated to the CFO to get anything done.

I have been very unhappy with trying to reach someone in the company for follow up

Patio Enclosures went out of their way to make me happy ! After installation, they omitigated a design miske I ASKED FOR (and they warned me about) at NO CHARGE TO ME

The install of the frame and screens was great. The install of the glass is a bit sketchy. There's gaps on several panels which should have been noticed before leaving. Now it has to be repaired.

Improve communications with office staff. Left messages with no call backs.

Overpriced

It’s been three months and we’re still having problems.

Horrible experience. Took almost 9 months to complete. They cut an electrical wire to our light switch. One screen was jammed in, it is unusable. They had concrete delivered from 3 hours away. They dumped concrete in our woods. They measured our wing windows wrong. On top of all of that, Our contact "left" the company mid way thru the project.

The porch is beautiful and the company was professional and easy to work with.

Everyone connected with the project was very professional and helpful and did a great job.

Everyone is professional, helpful, & friendly.
The screened room is of high quality

We are very satisfied with the final product

Our original installation had to be rescheduled because the wrong material was ordered. The reorder took about 2 weeks so the second installation date occurred during a very cold and extremely windy day. As a result, there has been leaking probably due to the caulking. Patio Enclosure did respond to our complaints and offered to come right out to fix but with the extreme cold we were experiencing we requested to wait til spring and warmer weather; to which they agreed.

Communication throughout the project was not good. I found myself having to reach out and ask too many times for updates on inspections, work to be done, etc. Subcontractors did not do quality work, as I had to have Patio Enclosures come back out to remediate their poor work on 4 separate occasions. These defective works should never have happened for the amount of money I paid for the work, and I should never have had to inspect and report them to get them remediated. Patio Enclosures should have had quality inspections on their work.

They are very professional. Their products are of good quality. They are good in communicating step by step process from beginning to end of installation. The finish product is more than expected.

The only person that seemed to care or know what they were doing was Nijhel. Unfortunately he was too good at his job and suckered me into using this company.

Joe did a great job! He was thorough and very professional.

Was sold on cutting into the roof to fix directly to home, was never done, told company who sent a guy thats said oh we never do that even though it was on the work order. Then just never herd from him again. I moved on with life and now you keep sending survey crap to my email. Well here is your survey big fat zero!

Before I even hired them, I explained how important communication was. Communication was poor. My project got pushed back. We started in November and the project just got finished.They took the money without my approval. They don’t communicate amongst each other other let alone with the customer very well. I didn’t feel like I was treated well for what I paid.

Installation

Quality of work is great! Can't wait to add to our new patio roof down the road.

I have already recommended to about 10 other friends who have also seen your work but I have a problem with the delays without any headsup from your side. Communication was lacking

We love our porch. It has added so much to our house and we can sit out on the porch on days that are in the 40's and 50's when we use our oil based heater. We have plants that are overwintering. Wish we had done this sooner.

Everyone who worked with us for this project was excellent!

Devan did a great job communicating with me and getting the job done on time and exactly how I was expecting

Their install was excellent, patience of the team as I worked the financing, and the upfront explanation of the total process. Good people!

The job was completed to my satisfaction.

I am filled with regret that I ever did business with Patio Enclosures and Great Day Improvements.

Poor quality and poor workmanship.

The timeline for completion of the project was an ever changing target. When signing the contract, I was told 6-8 weeks to complete the project. It was closer to 5 months! The quality of the concrete work is less than what I was expecting and took forever to find someone to do the project.

It was a great experience all around. Jason knew the product when he dropped by, Drew and his helper did a great install job, and Bobby was great in follow up work. Kristi was great in keeping us in the loop. The only issue was our install was pushed back twice which impacted other jobs we had going on.

All of it

Work was not properly done , not on time

The process was very easy and efficient. Enrique, the representative knew his product, was very personable and followed up where needed. There was a bit of a glitch in the beginning as the custom window panes were not present at installation. It was all resolved and installation completed

Everything

I loved the crew that put it in. Very informative and kept me up to date on things.

N/a

Still waiting for repairs to be completed. No info since workmen left.

Most likely would recommend

Great product. Had some issues that were resolved very well.

One thing I noticed that with the ice storm we just had, having the Patio Enclosure helped keep my living room warmer, and with the sun shining on the glass it held heat and even when it was so cold, I still could sit out on my patio with a small space heater and was comfortable.

Had an excellent first consult, a good followup with the person who measured, and fine work done by a third person. Quality looks fine and it is just as I hoped.

On time,quality

We are very pleased with the product and installation. There are a couple of items on the punchlist to be addressed but we at confident that they will be addressed promptly.

Professional sales and implementation team.

Your sales process, communication and work process lack thought for the customer and the long-term use of your products. Your subcontractors had to come twice to get the job completed.