Exceptional work. Project was completed on time. The installers were outstanding. Good old fashion work ethic! I love my new sunroom.
Take time to cover items before using a grinder on stone during installation. Better cleanup.
This would have been a 10 if not for the issue with management. See #7 comments.
Everyone on the team was excellent and kept me well informed.
Everyone was wonderful. From Adam, with his warm and friendly approach, to the wonderful crew that actually did the work (and cheerfully helped me move some plants around), then Sergio & Chris who carefully checked the work and pronounced it flawless. But most of all, Dawn. Who kept everyone moving forward. I found this experience to exceed my expectations.
From the start everything was done professionally more than once someone came to verify everything was working properly. Also received calls from Joanne on updating on status of project
They did an excellent job.
Installation Crew - The installation crew was very knowledgeable and very helpful. They got the job done.
Quality Of Materials - The quality of the material was on point
Happy with overall experience
From the very start of my project, the entire team showed respect as well as professionalism. My team included Moshe Levi
Ian Jackson and Viola Blair.
Recognized Excellence - The Team- Moshe Levi, Viola Blair and Ian Jackson. When concerns came, I made phone calls or sent pictures to my team and I was never disappointed, thank you.
Yes
The installer was sloppy and spoke no English, he didn’t do what we were told he would do.
The enclosure looks amazing and easy to use
Took 5 visits (one cancelled last minute by company) and over a month to complete one wall (two windows and a sliding door).
I can't give a better recommendation due to the constant dripping from the gutter over the back door. Now it's freezing in front of the door, too. I expressed concern about it previously when we got some rain and the issue was worked on with the belief it was the answer. Unfortunately, it wasn't. This needs to be addressed quickly as it's snowing again.
Friendly, professional, knowledgeable
Everyone was very knowledgeable and very friendly. I’ve enjoyed working with them. I’ve already had neighbors and friends tell me they were interested in getting a quote.
Always available and able answer our questions.
The job was stated in July. I have had to speak to multiple supervisors about issues and our blinds still don't have matching hardware. No one has contacted us in weeks about the hardware fix. Twice, we've been given a four hour window appointment and people haven't shown up.
Worst experience of my life. Leaks and gutters… I had to hire a contractor to fix snd cost me 1400. Did not install in the placement I was told. I will have to hire another contractor to add a step so I can use the other doors. The metal on the windows all scratched up day of install.. scratched do deep down to the raw metal. I called I wrote msnagrr ed ment and never could get any follow up or resolution. I also stated in writing that the sides of the building were suppose to be glass… it was in the specs and the installer confirmed plus our building inspector confirmed. Instead they put cheap sheet metal instead. I told them in writing until the problems were resolved they did not have my permission to take the final 6k from my bank account….. they did take my money anyway. I sm furious snd getting all text and e mails pulled to give to my sttorneu
I love the product and the efficient, care of detail in installation.
Sales person Jen extremely knowledgeable and attended to my concerns.
Installers very professional and curtious.
Went through three contractors. Was designed and installed incorrectly and took months to get in contact and get it fixed. Still not very happy with the finished product.
They did exactly what they said they would.
Professional experience
The porch looks great. No leaks.