A bit pricey and requires unnecessary negotiation like buying a car, but in the long run, good custom fit quality and fast service.

Not only would we not recommend Patio Enclosures, we would also not use them ourselves again.

Very detailed and excellent work. Love it.

There were unexpected complications with our existing porch which were not known or anticipated. It created problems for the installation crew. They brainstormed and consulted with the other experts to resolve the "hiccup."
They could have just camouflaged the problem and we would never have known, but they were very upfront and honest and instead of just working around the problem, they did all of the extra work needed to repair the issues, then they completed the installation as planned. We knew that everything was done right...better than right. Seeing that kind of integrity these days was and is most impressive!

Positive first: My three-season room seems to be well constructed. No leaking roof, etc. It is attractive and coordinates with my home.

I was unhappy, however, with the amount of time it took from contract signing to completion - 7 months. My sister and her family had a new addition built onto their home in less than three months. Hers is twice the size of mine and not much more than I paid for my tiny room; and I had to install my own flooring! Once she saw how long I was waiting for my room, she went with a local builder instead of Patio Enclosures.

Overall, my room while very small (8x7'8"), is ok for me. There are better values out there obviously, but I will enjoy my space once my flooring is installed by another company. I'm still waiting for that to be done.

Job was completed in a timely manner and help with the HOA approval form.

The efficiency of the process by which the team performed the work was amazing and well executed.

We're very happy with the finished product BUT .... Pretty sure that we were told that the project from signing to completion would take less than 7 months. The project took 15 months. Significant and unnecessary delays in obtaining permit (total almost 10 months from signing). Five months from start of construction to completion. Multiple changes in customer support staff. Like pulling teeth to get in touch and get response from company.

Excellent product and outstanding customer service and support.

Quality & design of the product. The warranty & customer service was great

This would have been a 10 if not for the issue with management. See #7 comments.

Received excellent service from beginning to end

Professionalism and knowledge of Product.

The process generally ran smooth with little interruption to my daily activity.

Materials good. Installer very good. Communication not good.

Adds value to our home and able to enjoy being outdoors without mosquitoes

Lack of communication and attention to detail

Lack of response to damaged during install items

Good workers but no one came by to monitor or check on job!

There was an agreement made by the salesman and upper personnel didn't honor it.

Love being able to enjoy room without pollen

Length of time to complete the enclosure

Your salesman lied to my wife and I and his employer. He slipped a diagram in the digital package (we did not see!) to justify his screw up on the direction of the swing on the door. We have been lied to saying a new door would be ordered with the correct out-swing but, no door has been ordered nor replaced the door installed and all communication has stopped!

We were lied to from the beginning. The project is not complete and don't expect Patio Enclosures to complete the project.

Their concern for my satisfaction of the job.