The quality and workmanship

The material is excellent and the worker took there time and did it right

First, didn't know there would be a language barriar between me and workers who couldn't find my home though called and said they were at my home, NOT.. Enclosure leaks and leaves puddled water on the floor of three walls, patio door handle I had to tighten the screws to and still fills loose. Electrician they hired gouged /scratched my laundry room folding table not caring to protect any surface from his tools (except with my clean laundry nearby which I moved when I saw that). Sent email to Patricia Fogle because of her title, back Sept. 01 and still have not received ANY type of a response. Life time warranty means nothing if they get back to you on your death bed!

First, we love the product and will look forward to enjoying our outdoor patio!
The initial installation went well, until we realized the factory had sent the last screen panel in the wrong color... Very puzzling since all the screens are custom-made and I would expect there to be a quality control process to avoid that from happening.
So they ordered a replacement on an expedited basis and then called to schedule a date. I expressed concern that I would be out of town that day but was reassured that I really didn't need to be there to complete the project. I agreed, but asked the office to postpone the final payment until we could have a walk-thru the following week. Much to my disappointment, they ran the final charge to my credit card on a Sunday evening before our scheduled final walk-thru. I notified the office immediately and they were quick to reverse the charge. The following Wednesday Rico came to address any final concerns. We noticed that the final screen was not as tight as the others and it ripples noticeably in any breeze. Rico pointed out that our patio has a slope at that point and that the corner post installed by the builder is not plumb. So understandably the screen won't sit square when fully deployed. But he also disclosed that the final screen was about 1/8th of an inch wider than the first one that came in the wrong color. To his credit Rico did a great job with the install and helped us understand the adjustments he made to ensure the screen would at least sit flush with the patio, to prevent bugs from entering. He also assured us that the screens will shrink a bit over time which will help. I had a chance that day to also talk with Rico's boss Antonio who was also very helpful; he wanted to double-check that the last screen was ordered with the proper size. Antonio said he would follow-up but I never heard back. After I saw that the final charge went through I sent a follow-up e-mail to the office manager but never heard back.

Very disappointed that there was no closure to our concerns.

Patio enclosures did a great job putting together the sunroom that we wanted, even though it was a difficult project because of the existing roofline and stonework.

The entire experience was excellent.