Very nice
Quality of the blinds & glass
We still have an incomplete project and are waiting on a replacement screen, which was supposedly ordered by Rebekah at your Dallas office. We have been told that Rebekah no longer works there. We would like to confirm that a new screen is on order.
Quality of materials
The product was as expected and described by the salesperson - thank you for that. Very professional installation with no surprises.
It took 4 months to complete job after patio was installed customer service is terrible and they don’t communicate they measured incorrectly then ordered the wrong replacement color didn’t even order the screens and it took another 2 weeks for them they took the final payment even though the job was not completed
👍🏻👍🏻👍🏻👍🏻
Everyone connected with the project was very professional and helpful and did a great job.
I have already recommended to about 10 other friends who have also seen your work but I have a problem with the delays without any headsup from your side. Communication was lacking
The salesperson misrepresented the product, and I continue to get the runaround about getting the screens replaced on my patio.
My experience with Patio Enclosure was not pleasant and there was a lack of communication between the staff, workers and I.
I would recommend.
They were efficient and cleaned up the area very well!
Our Patio is now usable and comfortable. Our salesperson-BJ- was very helpful. It was an expensive desision but good quality and fir well with the house.
Patio Enclosure could have been better about communicating when they would be starting. I had to call several times to get an exact date. The 1st crew came but no one had a license so they couldn’t get on the property. The 2nd installation crew was great.
Construction started on October 7th and was completed October 8th. A minisplit A/C and heat unit was also ordered to be fitted. I was given no guidance as to size or model of the unit despite requesting information. I was repeated told an electrician was unavailable and it took 23 days for an electrician to finally be contracted to come. This man was not an employee of Patio Enclosures. It took six weeks for the flooring to be installed.
install crew needs more guidance on the project
Give the same expertise for the elderly and the customers who need less than $100,000.00 worth of work to be performed.
The enclosure gives us a whole new room where we can relax in comfort and feel a connection to the outdoors.
Communication between the company and the third party was horrible.
I need a screen repair kit.
The job hasn’t been completed after serval request to complete.
Great products, sales and professional installation.
The doors installed didn’t close properly, didn’t have locks and missing a window. Lastly, the door tracks needed to be trimmed so the screen doors could be removed.
Installation was 8/12/25, this wasn’t resolved until 10/15. 60 days later. Very disappointing
The quality and workmanship