Pacific Bath had all the contractors lined up, they showed up on time.

Great installation team

Very professional and efficient.

The installers were amazing . Very polite and professional.

Did not like the shelf choices, and when asked where to place it, we guessed wrong. I would rather had 2 corner shelves as I have already hit the shelf with my shoulder as it is in the wrong place. I don't care for the monstrous door as we can't hardly get in and out of the shower as it almost hits the outside wall. We were told it was a non-slip bottom, but my my first foot placement in the shower slipped.

Follow up on site for any adjustments.

I liked that they take care of permits and contractors, it's not as stressful as doing it on your own.

Timely professional and efficient

Easy and efficient installation

They did an Amazing Job.

It was an easy remolded from a customer point of view.

The installer Josh was very professional and did a great job!

Paul & Skyler were very professional and their customer service was great

From start to finish everything was top tier. Prior to our start date I had anxiety about the project, but quickly the professional nature of the guys, put me at ease.

Sales rep training. Also web site public comments related to the entire Pacific Bath market includes some experiences which were a problem. This implies Pacific Bath needs to work on ensuring install practices are upgraded in some markets so that the brand is perceived to be what is advertised across the full market area..

The team (sales representative and install team) were very professional in how they did their jobs. They communicated well in each phase of the process. The install team was careful to keep our home clean throughout the process.

From the sales presentation to the finished product, every step of the way went exactly as said.

They did a fantastic job with our shower replacement

Everyone we dealt with was fantastic! All promised calls/visits were on time as promised.

While we were pleased with the workmanship of the installers and drywall specialist, we were unable to get the en suite shower we wanted due to conflicting communications between the sales agent and we, the customers, and what we were told by the installation scheduler when the installers arrived to begin work. Therefore, we were forced to make concessions on the style of shower to be installed in order to avoid an extended delay and having to reschedule the installation work by several weeks and were charged an extra $2000.00 for the shower door that was ultimately put on the en suite shower that we really didn’t want.

Vastly over priced for the design of the shower. Very plain with no trim on the edges. Do not like the white trim in the corners. Could have been done with clear caulk if the inside edges had a tight fit. The base is quite slick & could've had more texture to it.

Easy and friendly to work with. No surprises.

The new shower is lovely. Makes our little bathroom seem bigger and brighter.

Great product

The beauty of the shower, the wonderful people from the company were easy to work with.