Overall we are happy with our new shower, And our experience with Pacific path. We've only had it for 1 week though ,and hopefully will love it for years to come. We will recommend it to our friends and family, its very nice looking and easy to step in and out.
Everything went so smoothly and the shower is beautiful!
The professionalism of the workers was terrific. They arrived on time and set to work getting everything ready for the job. I felt very comfortable having them in my home.
Crew who came to install were very conscientious. They arrived on time. They were pleasant, worked expeditiously and explained anything necessary. They sought my input on details as necessary. Each day, they cleaned up the area before leaving.
The installation went smoothly! The installer really did an outstanding job! He added trim where needed and no tile work on the floor was needed.
Great product, awesome installers
It was quick and professionally finished
We were very happy with the results. The job was done quickly and they cleaned up well.
From start to finish, Pacific Bath was highly professional, and they have an exceptional product. I am very pleased with my new shower.
It was put in with no complaints, and done in two days!. It’s perfect wish I had done it sooner. My son had you put one in for him about a month ago and recommended you. Didn’t disappoint !!
I like the product, the results and the installation team but, in retrospect I think it is overpriced for what I got and that and that alone makes me less likely to recommend.
The installation team (Paul & Bronson) were very professional, knowledgeable, and friendly.
The installation team was great and very professional, they encountered a couple of hiccups and solved them very well .
Very professional. Always on time as expected.
Pacific Bath was very flexible with scheduling. We ordered everything in March but didn’t want it installed until June. They had no issues with storing our materials for that length of time.
The install team were very respectful of my home, covered the flooring from front door to the bathroom. They cleaned up after themselves after day one and on the last day. They were friendly and timely.
The company was accommodating and easy to work with. The staff that came were very friendly, worked hard and were respectful.
Very professional, respectful and courteous to our home and did an absolutely wonderful job
1.The pan was measured twice and the pan was delivered the wrong size
2. Homeowner suggested doing the demolition then remeasuring which the crew did. The pan came the correct size but the wrong color
3. We agreed to have the pan repainted. It came damaged but installers managed to repair it on site.
4. During installation, the paint just scraped off the pan.
5. Pan was remade and installed. And job completed.
This was a disaster from the beginning. The only compensation was $325 “rescheduling” fee.
6. The installation time took 6 MONTHS!!!
It was an interesting experience. The salesperson was great, as were the installers. My only issue was that the wrong back panel was installed the first time around, and I had to wait until today to get the right one put in. But the installers were all friendly and professional.
Short lead time, honest sales rep, quality product.
The entire experience from Sales Rep to Installation crew was flawless. The only thing I found confusing was that when I signed the initial paperwork, I was not given a copy to show that I had just written a check for over $10,000. Despite that, I want to thank Pacific Bath for their Service.
We're very pleased with the outcome.
We're very pleased with the beautiful new showers.
Showed up on time. Very professional and protected the property and cleaned up each day
Professional, Prompt, Communication is top notch