Great bunch of people and fast compared to a local company and high end quality materials Thank you
Pacific Bath is an experienced well run company, that will provide high quality products and installation services.
Seems like a quality product and the crew did a very nice installation.
I am so happy with my walk in shower. The installers were wonderful and I’m really enjoying my shower.
Take a little more care of the surrounding area where the work is being done. Better cleanup would be nice.
We were disappointed that the price of the project was $900 more than the original quote. It made a big difference in the total price that we had agreed to pay.
We love our new shower. The installation went smoothly, prep and cleanup was great.
Installers Cody & Ian were outstanding. Respected and carefully protected surfaces. Workmanship plus explanation of operation were excellent.
From the sales presentation by Ben Makenzie to follow up with Kale and scheduling our install to our install team of Cody, Ian and plummer we appreciated each employee of Pacific Bath. Also the people answering the phone.
Very friendly and helpful. They listened to our concerns and kept us updated when issues arose. We give them 4 thumbs and 4 paws up
As promised the bathtub to shower remodel was done in 2 days but there was more caulking than I expected and I would give the quality of the caulking a B- I expected an A+ for the price I payed. There was caulk splattered on the shower walls which I would have expected to be cleaned. The glass doors were also not cleaned and not well adjusted . A part was wrong so it was send to me I expect that I will have to install it myself. The shower handle on the glass door seems like someone cut it but forgot to sand it before putting the ends on it so in my eyes does not meet my expectation for high end product. So in my opinion mich to expensive for the quality received therefore I will have difficulties to recommend it to my friends
Salesman mislead us on several main items, if we had known the truth we would not have bought the tub.
We liked the entire process used in purchasing and installing our new shower. The salesperson was well informed, professional, friendly and courteous. Great job
The whole experience was very pleasant. All the people involved were friendly and professional
Too high price
We would highly recommend if you are in need of a shower that you consider Pacific Bath.
Employees were knowledgeable and easy to deal with.
Professional staff. Courteous. No mess. On time. Did not try to upsell during implementation. The pm kept me informed on the dates for activities. The cost was the same as it was sold.
Lower your price..the whole job only took 2 workers working from 8 am to 1:30 pm for 2 days so 5.5 hours per day or 11 hours per worker over the 2 days so 22 hours total labor. A plumber added 2 hours to the job so a total of 24 hours of labor. For the almost $19,000 I paid I feel like it was very over priced. If the laborers were paid an incredibly high $200 per hour that would only amount to $4800 for labor. The materials surely did not cost $5k but for arguments sake lets say they did then total cost to Pacific Bath would be a high $9800 and I paid twice that. Seems like too high a profit margin but I agreed to it. I guess the lifetime warranty may be used as justification but oh well.Onl
The install team did very good work.
Install team was prompt, did excellent job of install. They protected floor from any damage and cleaned up debris from job. Professional, personable abd thorough
The shower is exactly what was described and is gorgeous! The people from Pacific Bath are phenomenal, including Michael who designed our shower, the plumber and the 2 young men that installed.
Having such a massive job done in 2 days was amazing - with beautiful results.
The product and the job as a whole is expensive and I expect the final product to reflect that. The small details that make a job look of good quality were not done as well as they should have been done. One example is the silicone placed in the edges. It’s too thick and somewhat sloppy. It’s too thick. There was damage done to the other side of one wall where the shower plumbing is and needs repairs. Nobody has called me to and about it nor to schedule the repair.
The installers were very professional and did a great job. The job site and project kept very clean which was very appreciated...thanks....