They were very professional and addressed our concerns.

The sales person was very knowledgeable and the crew communicated well. The product was everything you would expect from Kohler.

Lower price.

Professionalism and high craftsmanship.

Everything was done very professionally and on schedule!!

I've been trying to get someone to fix a leak in my upstairs shower but no one is contacting me back! I called the salesman and the contractor manager to no avail!

Quality company

A little pricey.

I like the rep who came the house and explained everything. She helped me with colors by holding up in bathroom.

I have already recommended your company to 3 friends

Beautiful result. Clean, thorough, professional, respectful process done in the timeframe stayed. Lifetime guarantee on product and 3 years on workmanship. Shower is safe, easy to use and clean.

your Tec was very good , his clean up could have been a littel better but over all we are very happy with the job ,

Extremely professional and attentive

I had a tub/shower install and it is gorgeous! The guys, Chris and Brian, that installed it were incredibly hard working, respectful of me and my property, and did an excellent job on the installation!

Very friendly workers and job well done!

It was a quick, professional job, well done

Sales rep was very upfront on how the install may look due to non-standard measurements, and other esthetic issues, so there were NO surprises when the installers actually started the work. The installers were also pro-active on keeping the work area clean, and also reiterating how the patterns may not match, the seams, etc., so again, there were NO surprises during the installation.

My rep, the head of the construction crew, and the construction crew were 100% customer related and customer concerned they made sure every question was answered

Call to schedule the completion of the job.

The crew put a hole in my wall. They did patch it but now I have to paint it. Also took several chips out of other walls. Also scraped up my vanity and told me oh you can repaint it. Not to happy about that

Efficient, convenient & pleasurable.

The price is high compared to other companies. The salesman measured incorrectly causing the installers to MAKE the shower fit in the space. Ryan Jackson and his assistant Mullik did a GREAT job on the installation of both showers.

Work stares on time finished early. Crew was respectful and courteous- very good experience and great results!

I would recommend Pacific Bath doing a bathtub to Kohler shower install to family, friends or neighbors. I trust them to do the job and they did it in 2 days as promised.

They were careful on how the removed old shower not to damage anything and there cleanup after removing and installing was great.

Good soaking. Drains fast.

The installers were very helpful

Pacific Bath did an excellent job providing us a showcase shower with Modern Kohler fixtures, beautiful LuxStone panels and amazing looking 2 doors 3/8” glass designed by DJ from Vegas Custom Glass. Sam Pierce, general manager, accommodated our requests since day one. Aaron Coggins, Install manager, patiently completed the work with his outstanding crew.

Great communication. Quality work using outstanding products. Really happy with the process from sales to work to after-project followup.

I liked the people who came and did the work, but there was issues such as a plumber from city of Henderson came to check the plumbing and it was OK then a Henderson worker came yesterday February 14 and he went into check the walk-in tub electrical and they had sealed the door so he had to get electric code electricians who put in the electrical to come out and get the door open so he could examine the electrical. I was worried they were going to ruin the walk-in tub it was kind of stressful and it took a long time also to get the door from the glass people that you use. They brought the wrong door the first time and then I waited another 2 1/2 weeks for the second door so finally I hope everything is OK and my sister who is handicapped really loves the walk-in tub but one day she was getting a bath and the plug handle to let the water out fell off and she thought she broke it, but I was able to put it right back on, so I hope we don’t have to call for any purpose from now on Thank you.

I am extremely pleased with the installation process of my shower. The two young men did an excellent job, they were on time and left the work area clean and tidy.

Definitely. The installers were prompt and professional.

The sales agent needs to go into more detail about the insulation. Don’t assume that the buyer will know the correct questions to ask. It’s the little things that can make a good sales or break it.

Testimonial

Testimonial - Very rare that a project goes that smoothly It was a pleasure to see the transformation completed in 2 days!!

We are extremely satisfied with the results of our remod8. The salesman and the installers were very informative and professional.

They shower is beautifully finished. The installers cleaned up every day and did a great job. Highly recommend Pacific Bath.

Install Team

Install Team - I was very impressed with how everyone was on time and was courteous and respectful. Was extremely satisfied with the process up until the color was not what I picked out.

Additional Comments

Additional Comments - So satisfied! Thanks! Unbelievable perfect.

The installers were efficient & very professional

In-Home Sales

In-Home Sales - JC was excellent in helping me with my bathtub to shower

Areas Of Satisfaction

Areas Of Satisfaction - From Ashley to Ryan the installer and Brandon the sales manager were great

Additional Comments

Additional Comments - Our shower is exceptional. The work Ryan did was amazing. We can't say enough about Pacific Bath. The project was done in 2 days. The quality is great. Thank you Pacific Bath. My husband is a disabled veteran who needed help with his shower now he is more independent. He has grab bars and a permanent seat , which makes him more safe. And on top of that the shower is beautiful. Thanks to all who made this possible.

They were very professional, prompt and thorough with their explanations of the process.

Very professional, on time, cleaned up when done

In-Home Sales

In-Home Sales - Eric was knowledgeable and truthful, no high pressure.

Install Team

Install Team - They kept me informed during the entire process.

I highly recommend Pacific Bath for anyone who is looking to remodel a bathroom from a classic bathtub/shower (probably with a shower curtain), to a new shower that you design yourself. Mine was completed in 2 days as advertised, and the quality is excellent. The team of 2 was very prompt, reliable, and knowledgeable.

I first thought this was a good company but from the start Ashley couldn't be bothered to call, I had to call her myself and she still has no Answer. Communication is very bad

In-Home Sales

In-Home Sales - Grant was awesome

Install Team

Install Team - The guys where very professional

In-Home Sales

In-Home Sales - Grant was very knowledgeable and personable!

Installation

Installation - These young men were all professional and friendly! The allowed me to watch demo and answered any questions I had.

Demonstration

Demonstration - All went well!!

Areas Of Satisfaction

Areas Of Satisfaction - Modified the shower pan for added safety and changed the shower door hardware to add an additional layer of safety

Additional Comments

Additional Comments - Very friendly and competent staff

They were professional, kept everything cleaned and finished the job on time.