They were careful on how the removed old shower not to damage anything and there cleanup after removing and installing was great.
Good soaking. Drains fast.
The installers were very helpful
Pacific Bath did an excellent job providing us a showcase shower with Modern Kohler fixtures, beautiful LuxStone panels and amazing looking 2 doors 3/8” glass designed by DJ from Vegas Custom Glass. Sam Pierce, general manager, accommodated our requests since day one. Aaron Coggins, Install manager, patiently completed the work with his outstanding crew.
Great communication. Quality work using outstanding products. Really happy with the process from sales to work to after-project followup.
I liked the people who came and did the work, but there was issues such as a plumber from city of Henderson came to check the plumbing and it was OK then a Henderson worker came yesterday February 14 and he went into check the walk-in tub electrical and they had sealed the door so he had to get electric code electricians who put in the electrical to come out and get the door open so he could examine the electrical. I was worried they were going to ruin the walk-in tub it was kind of stressful and it took a long time also to get the door from the glass people that you use. They brought the wrong door the first time and then I waited another 2 1/2 weeks for the second door so finally I hope everything is OK and my sister who is handicapped really loves the walk-in tub but one day she was getting a bath and the plug handle to let the water out fell off and she thought she broke it, but I was able to put it right back on, so I hope we don’t have to call for any purpose from now on Thank you.
I am extremely pleased with the installation process of my shower. The two young men did an excellent job, they were on time and left the work area clean and tidy.
Definitely. The installers were prompt and professional.
The sales agent needs to go into more detail about the insulation. Don’t assume that the buyer will know the correct questions to ask. It’s the little things that can make a good sales or break it.
Testimonial - Very rare that a project goes that smoothly It was a pleasure to see the transformation completed in 2 days!!
We are extremely satisfied with the results of our remod8. The salesman and the installers were very informative and professional.
They shower is beautifully finished. The installers cleaned up every day and did a great job. Highly recommend Pacific Bath.
Install Team - I was very impressed with how everyone was on time and was courteous and respectful. Was extremely satisfied with the process up until the color was not what I picked out.
Additional Comments - So satisfied! Thanks! Unbelievable perfect.
The installers were efficient & very professional
In-Home Sales - JC was excellent in helping me with my bathtub to shower
Areas Of Satisfaction - From Ashley to Ryan the installer and Brandon the sales manager were great
Additional Comments - Our shower is exceptional. The work Ryan did was amazing. We can't say enough about Pacific Bath. The project was done in 2 days. The quality is great. Thank you Pacific Bath. My husband is a disabled veteran who needed help with his shower now he is more independent. He has grab bars and a permanent seat , which makes him more safe. And on top of that the shower is beautiful. Thanks to all who made this possible.
They were very professional, prompt and thorough with their explanations of the process.
Very professional, on time, cleaned up when done
In-Home Sales - Eric was knowledgeable and truthful, no high pressure.
Install Team - They kept me informed during the entire process.
I highly recommend Pacific Bath for anyone who is looking to remodel a bathroom from a classic bathtub/shower (probably with a shower curtain), to a new shower that you design yourself. Mine was completed in 2 days as advertised, and the quality is excellent. The team of 2 was very prompt, reliable, and knowledgeable.
I first thought this was a good company but from the start Ashley couldn't be bothered to call, I had to call her myself and she still has no Answer. Communication is very bad
In-Home Sales - Grant was awesome
Install Team - The guys where very professional
In-Home Sales - Grant was very knowledgeable and personable!
Installation - These young men were all professional and friendly! The allowed me to watch demo and answered any questions I had.
Demonstration - All went well!!
Areas Of Satisfaction - Modified the shower pan for added safety and changed the shower door hardware to add an additional layer of safety
Additional Comments - Very friendly and competent staff
They were professional, kept everything cleaned and finished the job on time.