Lower prices slow down sales pitch, inform customer about cancelation policy

Done on two days as advertised. The crew did our shower in June 2025. We love how well it was handled & requested the same crew for the tub/shower conversion. The luxstone is fabulouse.

The quality of the shower and the efficiency of the installer.

Our main crew - installer, Jose, and his assistant, Michael were outstanding. Professionally, they quickly put together their plan, explained what we would experience, as well as the anticipated timeline for various phases --- and they nailed it. Additionally, additional members of the Pacific Bath team, were equally as efficient during their shorter time with us. Personally, they were gracious, personable, and took pride in their work ... for themselves and for their Pacific Bath -- which made us winners. Thank you!

The installers were very patient with my questions and worked really well together.

I did not get the shower I ordered. The installers (who were great) assured me I would be getting a call from management. Eleven days later, I have not heard from anyone.

Installation process was very straightforward and onsite team kept us updated on progress

Speed of the fabrication and install.

The whole experience was great from the start in sales. Easy to talk with without being pushy. We knew what we wanted and didn’t want to be upsold. Quick and easy process. We were in a rush before school year started and our kids needed a bathroom. They put a rush in and got us scheduled right away! Great communication! Shower looks awesome!

Do a good clean up of the products and insure the pannels fit properly

The first person that I came in contact with his name was Amir. Very polite, professional, and was able to answer all my questions.

The work was completed on time very polite to us and yes I would recommend them.

The whole process was well thought out and done with skill and expert experience. The guys came in and knew exactly what to do as a team.
Totally recommend these artists every time.

Made the process easy

No pressure and the whole process was so easy

Excellent workmanship. Clean and quick. Respective

We trust Kohler products in general, and we were very impressed by the professionalism and courtesy extended at every step of our project.

Yes. They were very professional and did a good job

High quality materials installed by efficient and knowledgeable artisans.

Your installers were very professional and I love my new shower

I already have recommended Pacific Bath to a friend.

The process was very professionaly done. Both the sales and installers were great.

It was a great experience, everyone was very accommodating and very hard working. I am very pleased

The job took an extra day, plus a follow-up to have ceiling sheetrock fixed after removing a wall. The fixtures and door work well.

Excellent and friendly customer service. Very professional installation team. Explained the quality and features of the walk in shower and asked if we had questions. Done on time and our bathroom was left spotless when work complete. You'd never know there was any construction. We're very happy!! Thank You!!