Professionalism of the workers, they knew exactly what to do.
We're very pleased with the outcome.
We're very pleased with the beautiful new showers.
It was an old shower and odd shape. Took a lot of work but it’s now a work of art. Because of the curved entrance we used a shower curtain. We are in the process of ordering a custom glass door so anyone can see the work of art 😊
Started with punctuality. Not one of them showed up on time. Installers had limited English skills and lacked the common sense to ask before doing something.
Showed up on time. Very professional and protected the property and cleaned up each day
Courteous and professional sales presentation & installation. All our concerns/questions were addressed.
Shower is super nice. The gentlemen were profesional, polite, and very careful to clean up when done for the day. My office contact was very helpful and responsive. I never had any problems. PB personal are the best.
Professional, Prompt, Communication is top notch
The professional attitude of the staff
Beautiful result. Clean, thorough, professional, respectful process done in the timeframe stayed. Lifetime guarantee on product and 3 years on workmanship. Shower is safe, easy to use and clean.
They were very professional and helpful. They worked with our schedule and fit us in.
The sales and installation team were exceptional in their presentation and workmanship.
Would recommend them with reservation. Would advise to watch the shower base installation carefully
Ricardo did a great job!
Anytime I find a company worthy of referral I do so without hesitation! I’ve already provided your contact info to other homeowners here in our community!
The quality of the install and material was exceptional
My Sales contact, Karen, is so knowledgeable about the product and was quick to plug
into what was important to me. She also educated me in areas that needed to be brought to my attention. Also Anthony, my installer, was thorough and careful. He didn't rush the project, but gave all the time needed to take care of every detail.
Both the salesman and workers were very helpful, answered our question, and were very approachable.
While with any job of this sort there were unforeseen complexities, the attention to detail and dedication to getting it right (without question or pushback) was truly appreciated. Excellent people to work with and exemplary customer focus.
The worker were very polite. They worked very clean. I would hire them again!
Overall decent install. However I still have a cracked floor tile that they have not returned my calls on.
your Tec was very good , his clean up could have been a littel better but over all we are very happy with the job ,
Extremely professional and attentive
They were professional, reliable and got the job done.
Professional work completed by a professional crew.
From sales to installation, the people I dealt with were all professional about everything.
They were very professional and committed to doing everything perfectly
On time, currency, clean
Lack of communication post install when issues have arisen. No response to emails or calls
Cody and Elizabeth were outstanding!! They did an amazing job!
Very responsive to all aspects even after the job was completed
Start to finish, we are happy!
High quality job, clean, fast, polite
They were professional and courageous. They took care to answer all our questions, cleaned up well when finished, and offered some suggestions for extra safeguards.
The process was very quick and the team was excellent!
The company did a fantastic job. I would recommend with a 10.
The new shower looks great and the installation went smoothly.
We are pleased with the final product. However, a couple of issues should be noted.
They did such a nice job it looks great
This is a very professional group of workers, responsible and very kind, too.
Professional, friendly, answered all my questions and worked efficiently
The person at Costco, Jason I think, was good at explaining what was involved. The person who came over to quote for us, Alan I think, was excellent at explaining what was involved and the costs. The people doing the installation, Anthony and Fernando, were truly great. Kept the place clean. Were on time and explained what was going on. Not much interaction with the plumber but he seemed like a good person and his work was great.
Roberto and his team did a terrific job. Everyone was polite and went above and beyond in keeping our house as clean as they could for the work they were doing and cleaned up at the end of each day.
Beautiful shower. Very pleased.
I have called several times to get things fixed. We have not been able to use our shower at all. It has been 2 weeks since the job was supposedly done.
Shower enclosure looks great and only took two days. But workers didn’t wear booties and tracked some kind of white stuff in. Also was promised a bottle of cleaner twice and never received it.
Fast and efficient service with quality products.
Well coordinated, prompt, pleasant, instilled confidence and workers were awesome and very hard working.
They were very straightforward about the entire process. They were very good about letting me know when all the material was in and they were able to work around my schedule.