Installers were friendly and did quality work.

Quick and professional installation

Quality company

I was highly impressed with the Kohler products and that it only took 2 days to redo our whole shower. It looks beautiful.

It was quick and professionally finished

We were very happy with the results. The job was done quickly and they cleaned up well.

A little pricey.

Very professional and courteous crew. Respected our house and took care to keep it clean.

I like the rep who came the house and explained everything. She helped me with colors by holding up in bathroom.

Love the quality of the shower, like the guarantee.

From start to finish, Pacific Bath was highly professional, and they have an exceptional product. I am very pleased with my new shower.

From start to finish, from the in-home sales person, the install scheduler, and the install team, they all flowed like clockwork and made this whole process so easy.

Very good job

It was put in with no complaints, and done in two days!. It’s perfect wish I had done it sooner. My son had you put one in for him about a month ago and recommended you. Didn’t disappoint !!

Worked quickly, always finished much faster than scheduled.

I like the product, the results and the installation team but, in retrospect I think it is overpriced for what I got and that and that alone makes me less likely to recommend.

Everything was done to make sure I got the safe walk on shower I need

I have not been able to shower or take a bath for close to 8 months due to all my medical problems. Spit baths were all I could do. The day I was able to use the walk in tub was the best day for me. I was able to sit and clean myself in a tub. It has been the best investment I have made.

The work was quick and I love my new shower

I am very satisfied with my shower, it is beautiful.

I liked everything. Wish there wasn't a glitch with the pivot door not fitting. Also the team should have advised the pivot door would not work with the selected location of the grab bar. Those little details are important in the planning stages. However, kudos to the crew for standing by for a short amount of time to allow a new fan light combo to be added to the ceiling.

Full Service package deal was useful for us as we were adding the Pacific Bath piece to water damage mitigation to upgrade our upstairs bathroom. We were able to agree on the quality that Kohler would provide, the specifics of the Luxstone, style of valves and faucets with the packages shown. The 4 to 6 week overall schedule, and 4 day installation for a bathtub and shower from start to finish was very doable for us. The life time warranty on the installation was reassuring given some issues we have been aware of from others who installed standard tile shower walls and floors.

No follow-up call was made. The work was left unfinished because the top wasn’t sealed. I wasn’t told it would be unsealed. I had to call to ask, only to be told it would need to be painted first before they could seal it. This should have been explained up front.

the quick response to an issue I had

The installation team (Paul & Bronson) were very professional, knowledgeable, and friendly.