Professionalism of the workers, they knew exactly what to do.

Started with punctuality. Not one of them showed up on time. Installers had limited English skills and lacked the common sense to ask before doing something.

Shower is super nice. The gentlemen were profesional, polite, and very careful to clean up when done for the day. My office contact was very helpful and responsive. I never had any problems. PB personal are the best.

Would recommend them with reservation. Would advise to watch the shower base installation carefully

While with any job of this sort there were unforeseen complexities, the attention to detail and dedication to getting it right (without question or pushback) was truly appreciated. Excellent people to work with and exemplary customer focus.

On time, currency, clean

Very responsive to all aspects even after the job was completed

They were professional and courageous. They took care to answer all our questions, cleaned up well when finished, and offered some suggestions for extra safeguards.

They did such a nice job it looks great

This is a very professional group of workers, responsible and very kind, too.

Shower enclosure looks great and only took two days. But workers didn’t wear booties and tracked some kind of white stuff in. Also was promised a bottle of cleaner twice and never received it.

Fast and efficient service with quality products.

They were very straightforward about the entire process. They were very good about letting me know when all the material was in and they were able to work around my schedule.

Though not offering a recommendation, I would certainly encourage a friend to consider Pacific Bath.

Fast, efficient, friendly, professional, and communicated well

I'm very please with my shower remodel. It is beautiful.

Everyone with who I had contact or worked in the house was reliable, respectful and competent

Very professional, excellent communication, and they applied the needed manpower to get the job done on schedule.

To Sales Nicholas, managers Agatha , installer Chris and team, Main man Bob the job was performed flawless beautiful KOHLER Shower

Great staff from sales representatives through the service representatives all the way to the installation crew. They were all very personable yet professional and the entire process was very smooth and enjoyable.

Very poor communication between salesman and work team which caused unnecessary extensive delay (6-8weeks). Had someone simply come to look at the job once demo had been done to discuss and explain options, this would not have been the case. Everything done by first team sent was redone by second team sent 2 months later.

They arrived on time and took great care to protect all the surfaces in our house from damage and dust. They did an amazing job with the installation in one day and left the house spotless. Very happy with our beautiful new walk in shower!

Easy, quick update to the shower at a reasonable cost

The installation crew was very professional. They also were very neat and kept my house clean

Kind and courteous, Overall experience was pleasant.