Yes, I would definitely recommend Pacific to family and friends! In fact, I already have and they have an appointment coming up soon to discuss with Chris. When I’m ready to do my next bathroom, I will definitely call. Pacific!

The techs were knowledgeable and worked well together. It was a big job due to figuring out how to get the electric run to the basement and a new circuit added to the circuit box, and it took a bit longer than expected to complete the job. I love my new walk in tub.

Can’t get anyone to answer calls or emails - been 2 weeks. No response from sales guy Mike Prior ? Lisa - project manager? Mike Tripp? Horrible customer service for premium pricing. No status updates planning for me to be home etc.

You should be more specific in the details of the work to be done. This was not clear during the sales presentation.

could not have asked for a better team (Teddy and team ) to install our shower. They did a wonderful job. They were so pleasant, fast, and incredibly clean. There was no damage to our walls despite having to lug really heavy materials upstairs. Teddy was able to adjust a back panel which did not fit through the door so that a seam was not visible through the shower door and we are very happy with the results .

Start to end the entire process was seamless and professional.

The workers were professional, friendly, and willing to explain things as they went through the process of installation.

Chris and his installation team were courteous, caring and professional during the entire process of demolition installation and demonstration. I highly recommend Pacific Bath for any shower remodel.

We are satisfied with the overall installation and quality of the shower. However when we tell friends or family how much we paid for it they are surprised at how much it cost. Are response is we felt the cost was high but the overall quality and installation was good so we justified the expense.

Very professional

I am so happy and very pleased with the service from the beginning with my project manager Alexis. She was professional kind and patient with me. She made herself available for all my questions and concerns. She organized everything from getting permits to scheduling my crew. Her communication skills were excellent. She also kept me updated regularly as to the progress of my project. Alexis you are a gem, and I say thank you very much! My crew Eric and Oscar were the best! They showed respect and kindness to me, my fur babies and my home. I am a visually impaired disabled senior and these gentlemen made sure that my home was protected and they guarded my steps. They made sure that I was safe throughout the entire renovation. Their work ethics were admirable. They were always on time and let me know each morning with a phone call there eta. Time was taken to answer my questions and show me the steps they were taking. My finished product is absolutely beautiful! It's stunning! The onsight plumber Eric, was his name also, was fantastic as well. Questions answered always with a smile and clear explanations. I'm truly blessed to have chosen Kolher and Pacific bath to make my bathroom a safe and beautiful spa retreat. Thank you all at Pacific bath. Job well done!! 🙂

Definitely recommend Pacific Bath.

From start to completion, house was protected and cleaned as necessary at end of each day.

Everything turned out perfect. They kept me informed and came completely prepared.

Everyone was wonderful and very professional..workmanship beautiful

Install was excellent, sales staff not so...

Installers were friendly, professional and efficient as well as thoroughly tidy throughout. A pleasant experience.

not completely satisfied...
not as requested / not as explained / not completely functional

Very professional and very neat looks fantastic we’ll enjoy the shower for a long time

All the people where very professional and helpful. Great communications throughout the process. Entire shower replacement was completed in 2 days and looks amazing!! Insulation crew were very professional and did a great job! Would highly recommend!!!!!

Too expensive!! Great product but it was not with the price tag

The installers were very professional. They cleaned up at the end of the day. And asked during the project questions to make sure everything was correct.

The whole process from sales to installation to minor adjustments went very smoothly. We now have a beautiful shower that is safer and easy to maintain.

The crew was very professional. They kept informed every step of the way to be sure that we were getting exactly what we wanted. They cleaned up every day and explained how to use everything in detail. It was an absolutely excellent experience!

It is some good quality materials they use for this job.