Communicating better on final time line for installment.
Oh yeah, I'd recommend this company in a heartbeat. I was very satisfied with communication and the install.
Kept me informed during process, listened and addrerssed my concerns, installation was top notch yielding a fantastic finished product.
Most perfessional company I have ever hired.
Great customer experience. My salesman Tiago was great to start. He set me up right and then Randy and the sweet lady in the office was great to line up my install and we’re good communicators. Pedro and his install team were good on there timing and were able to get all 8 windows installed in one day which was great. Then Randy lined up the inspections and I’m now all set with 8 strong windows! Thank you! 10 for everyone
The gentlemen were polite and they cleaned up everything
We are well pleased with the windows and Renuity. The work was done throughly and completed fully. I want to especially say that Randy, the overseer of the project was more than helpful thru the whole process, answering all our questions and going out of his way to see that the work was done well and to our wishes. We could not be more pleased with the windows and your company. Sincerely. David and Libby Hall.
From day 1 very professional and knowledgeable from sales to day of installation also very good communication from everyone involved.
Professional operation from start to finish.
They were very professional and cleaned up well along with doing a great job installing the windows
Ordered windows in June. Wrong size arrived in September and you tried to install them anyway and didn't work. Reordered correct size. Financing company called and said FHIA says windows installed and payments started. Windows were not installed and FHIA said they could not stop it and offered to pay the payments until windows installed. New windows arrived early November but one windows broken on install and no screens with windows. Broken windows replaced in December but still no screens. After a number of calls screens were finally installed and final inspection completed in late January. Not a pleasant 6 month experience.
As far as I’m concerned, the experience with your company was perfect from beginning to end. You have a very good product, and your staff is top-notch.
Friendly, efficient,and helpful. Most important neat and clean workmanship.
The service and installation was as expected, I had windows installed previously by this company and the quality has not changed. I would recommend with out reservations
Brian and Joe and the other helper were great, very professional, very clean and attention to detail
The two guys who installed the windows made sure everything was working and cleaned,can’t say enough about how they did the work
Likely to recommend.
The process was very professional and timely, from sales to city review and inspection.
they arrived on time, hard working an did a wonderful job.
We had to call numerous times to get our project completed. In fact after 3 months we still have not had anyone come to put the lock on our screen door. We are pleased with the sliding door and the custom windows. Hence, the 5.
Excellent job the installers were fantastic my new windows look great. The follow up from Diego wasgre
We had a good experience
Good quality windows, solid feel, work done properly, passed city inspection
I am so impressed with the sales rep and the team of installers. Very hard workers and left the area clean. Made sure things were covered, etc. I have already referred a friend to Renuity. I really do love my windows.
positive pleasant experience from beginning to completion! looking forward to getting next set of windows done and completing whole house!