Jason was awesome from day one! Got the roof completed in one day and it looks amazing!
They were quick and completed my project in a timely manner.
The company did a quality job. All the employees were working while they were on the job. They went to great efforts to clean up everything when they were done. They were friendly and if we had a question about the job the were doing, they were eager to explain what was happening and answered any questions we had for them. We would highly recommend them to anyone.
They did a great job, very satisfied.
Work was done well, no additional clean up needed.
Recognized Excellence - Ben Jackson
Areas Of Satisfaction - All expectations were met.
They were very prompt and did a good job.
Recognized Excellence - I would recognize Tom.
Areas Of Satisfaction - I was satisfied because they fixed the roof and they completed the job.
Additional Comments - I really appreciate them coming and they got done before the rain at an appropriate time. They were ready to do the job when they arrived and I think they did a great job.
Areas Of Satisfaction - Jason Reels exceeded my expectations with their communication, timeliness, and professionlism.
Communicates great does what he says he will do.
Recognized Excellence - Jason was absolutely fantastic to work with! he stays on top of things and is very professional! He goes above and beyond on every job he does!
Areas For Improvement - None
Areas Of Satisfaction - Everything, he was lean, thorough and very professional!
Additional Comments - Fantastic company to work with!
Yes I would definitely recommend Jason to a friend or business associate.
They did an excellent job and were very customer-oriented!
Jason was awesome to work with!
Communication - He always got back to us right away, great customer service.
Sales Knowledge - His knowledge about the asbestos the old roof was made of was very helpful in understanding the process that was needed to replace it.
Recognized Excellence - All the people we had any contact with were great.
Areas For Improvement - None, it was excellent to work with.
Areas Of Satisfaction - We had an asbestos roof, he which our insurance would not cover and we didn't know this when it was damaged. Jason explained the process involved with replacing the roof and worked with us while we obtained financing. He always responded quickly to all our questions. He was very professional and great to work with. We would not hesitate to recommend him to anyone and we would definitely work with him again.
Additional Comments - The crews he brought in to do our project were all very professional and hard workers.
Respectful - Jason was amazing to work with. I am proud to provide his name to friends and family. He is timely and caring!
Quality Of Workmanship - The work Jason provided was above and beyond our expectations.
Areas Of Satisfaction - Jason was timely, efficient and meticulous with his work. He wanted the very best for our home and shared valid concerns when needed. And, more importantly let us know if something still had life left!
Additional Comments - Jason is an honest, straight shooter. We would recommend him to anyone, anytime. And, his generous heart to help people makes him a true Christian.
Areas Of Satisfaction - They met all of my expectations!
U did not survey our property.
Recognized Excellence - I would like to recognize Jason.
Recognized Excellence - Both of the people were very polite and professional.
Areas Of Satisfaction - They met all of our expectations.
I was very happy with the response. They got the work done on time and cleaned up. Everything is now fine, and I was very happy with the quality of their work.
Recognized Excellence - I'd like to recognize the owner, Jason, for his exceptional service.
Areas Of Satisfaction - They met my expectations.
Additional Comments - It was a pleasure working with them, and I'd work with them again.
Recognized Excellence - Jason Reels.
Areas For Improvement - None.
Areas Of Satisfaction - The communication and promptness of the work. They completed it right away.
They were wonderfully responsive and did a great job with the roof replacement and gutters. They were easy to work with and I trusted them.
Areas Of Satisfaction - They did a great job of working with my insurance company.
Additional Comments - I would highly recommend them.
They did an excellent job!
Recognized Excellence - I would like to recognize the owner.
Areas Of Satisfaction - The whole job went really well. It met my expectations.
Additional Comments - We've used them multiple times and we would use them again.
Recognized Excellence - I would like to recognize Jason.
Areas Of Satisfaction - They met or exceeded my expectations in all areas.
Additional Comments - They are very honest and trustworthy. I would highly recommend this company for all projects.
Recognized Excellence - I would like to recognize the salesperson Jason Reels.
Areas For Improvement - Nothing I can think of; they did a terrific job.
Areas Of Satisfaction - They did their best at recognizing the insurance requirements of Iowa to get the best outcome for our roof. They had a good understanding of the roofing rules
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Omni Exteriors, LLC. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys