We are very happy with the overall project.
The trim installation around my back storm door was professionally done but when they pried out the metal trim next to the new installation, they left a space and did not caulk. I had to finish the job myself. Also, they did not leave the paint cover with the color code so I could order more paint.
Professional, reliable and fair cost.
Hard working crews both roofing and gutters..
Site supervisor ( Colin ) was very helpful and professional
Cleanup exceeded my expectations.
Hired Oaks to install new porch roof. Told salesman Mike Bleir of one leaky shingle over garage. He said crew would replace it during porch roof installation. Oaks did not replace leaky shingle. Nate, who was in charge, said replacing the one shingle would have been too much work. This porch roof cost me $5,400. In 2018 I paid Oaks $15,400 for a new house roof. Now they would not replace one bad shingle even though I was told they would. By the way, I have three bundles of shingles in my garage. Kick a good customer in the teeth.
I was very satisfied with the workmanship and turn around time.
Workers arrived on time, very work conscientious. Cleaned up leaving no mess.
Very efficient, quick and excellent work done.
Tony did a great job,explained everything he did , and exceeded expectations !
The personal attention. The efficiency and skill of the laborers.
Oaks was the third company I contacted about repairs. The previous two made me feel like they were trying to bilk my insurance company out of as much money as possible. When I called Oaks, Trey became my salesman. He listened to me and what I needed. He treated me with respect and kindness not like a used car salesman trying to sell me the universe. We discussed pricing and options - colors, siding style, etc. He made me aware of a sale and cash discount - because of his attentiveness and excellent customer service, I decided to replace the siding on the whole house, not just the damaged portion. Connor was my project manager. He was also very attentive, discussed options for some of the trim on the front of the house, and listened to my concerns about one particular wall. Turns out the wall had water damage from the original gutter installation. Connor and the crew made sure I was aware and repaired the wall. Any concerns I had were easily resolved. The house looks absolutely fantastic and I have received multiple compliments. Thank you Oaks!
This visit was outstanding, but remedial on work done a year ago that failed.
Great communication, on time, friendly and professional.
Most of the other questions have comments. I think I’ve been clear about my dissatisfaction.
We did both siding and roofing with Oaks. Good work and stress free experience. They are responsive when you call back for fixes.
They were prompt and left no mess.
the workers were very efficient and did any excellent job They knew their job and did it well
Handyman was helpful and on time.
The communication was great! They kept me updated every step of the way. Very helpful and understanding.
Great, fast, clean~ no complaints!
Oaks Roofing and Siding did a great job.
Speed
Politeness
Easily understood the people I talked to
The staff are very nice and friendly, and helpful.
Definitely a 5-star rating. The guy was very professional. The work was great.
Colin and his crew did a great job. I had a new roof soffit facial and gutters done. Did a great job cleaning up when done
We were impressed with the complete team: The salesperson, the project manager, and all the crew doing the actual roofing. They work very diligently and did a great job!
Great communication and clean up!
Working with the Oaks team was very positive, efficient and understanding of our wishes. House looks marvelous - wonder why we waited so long to replace siding and shutters. Workers were wonderful to us and accommodated our coming and going each day. Highly recommend them too! Thank you, Oaks!
I am very satisfied with their work and if something was not right they fixed it right away. There was no problem at all.
Oaks Roofing and Siding has a fair price and does quality work.
The process seemed drawn out but it was likely because of the materials I needed
We had some problems with some of the windows that we wanted done. There were some windows taken out that we did not want done, so we had to pay for one we did not want completed. Everything else was good, other than the mess in the yard, as I am still picking up nails.
This was for snow removal from the roof, they came earlier than expected, worked together as a team, did the job quickly and left.
Extremely satisfied with our roof and gutter project. Our salesperson was great and provided a thorough explanation of the project without putting any pressure on us during the initial stages of the project. The work was done quickly and looks fantastic. Our on site supervisors could not have been better - they kept us up to date on every aspect of the project through pictures and showing us in person areas of concerns and what phases the project was currently in.
Installer did an excellent job
The roofing team arrived on time, with a courtesy call approximately one hour prior to arrival. The Project On Site Supervisor, Kaylee, was on site soon thereafter and supervised the roof tear off and new roof installation throughout the day. She kept me updated on the project as it evolved.
Oaks Roofing and Siding are professional from top to bottom. Estimator and on site supervisor are involved from start to finish. Great job and very happy with job.
The Technicians did a very good job in very short amount of time. I have no negative comments concerning the work that was done.
One day and done! Cost was half YES HALF what I expected to pay. Great group of people, who did perfect work. Got to love that.
We were extremely pleased with all aspects of the project.
The crew was courteous knowledgeable and efficient. It was a great experience.
The crew showed up on time and worked diligently to take off the roof we had. They tore off the roof, reroofed the entire house, and replaced two skylights that had been leaking over the years. They had to replace the damaged roof decking and install new skylights. We are happy with the results. The roof looks beautiful and we've had neighbors comment to us. We would highly recommend Oaks Roofing and Siding to anyone needing a new roof.
Oaks was amazing! Starting with our salesman Jeff. He explained everything well & didn’t try to push us into buying something more expensive. The project managers & workers were very polite & professional. You could ask the managers anything. Everything was done in a timely manner & cleaned up very well. I had my siding, roofing & gutters done. I would highly recommend them & not hesitate to use them again!
I was very impressed by the siding project completed by The Oaks team at my house. From the salesman to the installers, they kept me in the loop at each point. I would definitely recommend this company to my friends.
Fantastic folk from the sales rep that came to the house to the folk that did the work required.
I decided to go with Oaks because I had read plenty of reviews that were positive and I felt they would do an accurate job the first time. My mistake for thinking this:
The office person was not getting back to me (as they were on vacation and I had no idea) so I spoke to another person about getting my project completed. I was told by this person that a "crew" was available the very next day and did I want them to get it completed. Of course I said YES. So they came the next day when expected and began the job. Half way through the job, I went out to see how it was going and noticed the corner posts were not the correct color as ordered. I informed John H of this. He looked at the boxes and told me they were the correct colors I picked. (Savannah Wicker for the corners) and the was Desert Tan for the clapboard. When I looked at the boxes myself, they both said Desert Tan. I asked John to look at the boxes again and at that point he agreed the color of the corner posts and clapboard was the same! So now there is a delay in the work because he had to call his supervisor and I called the person I spoke to the day before and told him what was going on. 30-35 minutes later the super brought the correct color corner posts. They had to rip the job down and begin from the beginning.Never was there an apology on anyone's behalf. When I questioned John as to why the colors on the boxes were not looked at before the job was started, he told me, " I'm not even supposed to be doing this job", quite curtly. When I asked why he was here, he never responded. I gave him cash as was instructed by Chad Meyers and he told me, "what am I supposed to do with this?" He ended up taking the cash but was not happy about it and somewhat rude! Are you kidding me????? I am extremely upset I had to deal with his behavior!!!!!
I also was charged and extra $70.00 for additonal supplies he had to buy and used.
The workmanship was beautiful. The sales force was understanding. They did it in a timely fashion and cleaned up extraordinarily well.
Jubilee is great. If I had known that subcontractors were used, my husband and I would have looked elsewhere. The subcontractors used mostly showed up when they felt like it. Did not like their attitude. When they did work, hurried through projects.
I feel like I was mislead through the process and overpaid for the service.
People were friendly, knowledgeable, respectful and the price was fair for the job done.