The gentleman they sent was pro
Excellent professional service, they cleaned up and provided a follow-up.
The process went very smoothly. They were very efficient and kept us well informed. I am pleased with the overall result.
They were excellent to work with, and I would refer them to anybody.
Northwest Exteriors had a good reputation, and they came through and delivered it at every level!
They left the place cleaner than when they got here!
They were quick and accurate, and did the job well. They knew what they were doing when installing the James Hardy board. I would share pictures if the company is interested.The window installation is very professional. Their bid was well within the range of other bids I had received.
I am happy with them.
A previous owner used Northwest to have new energy efficient windows installed. Recently one window broke. I reached out to Northwest and they helped me coordinate with Anlin, the window manufacturer. The new window was installed by Anlin. I also used Northwest to order a new window for my bedroom. The room only has one small window and I will be adding a new one in the back.
We are happy with our windows and doors but felt like we were misled on the timeframe for when our installation would take place.
They did a very nice job.
This is a pretty structure.
Very happy with our windows.
Employees were all courteous and professional. The outside estimators were careful and considerate. The window team were clean and careful as well. There were defects in the window materials which Northwest is in the process of fixing.
They replaced all our windows and two patio doors in a single day. They were efficient, courteous and on time! Their attention to detail, made the finished windows and doors transformed the look of our home.
They were very professional and did a really good job.
They far exceeded our expectations. Every step has been smooth and they offer competitive pricing. We are already looking at getting another project done.
Customer service was excellent!
We are exceptionally happy with their service
They did a really good job.
They do what they say they'll do.
They did a good job. Even though it took time to get the order, they did it perfect once they came to do the job.
The only issue I had was that it was difficult to schedule the project. They rescheduled the installation dates multiple times. However, when they got here, the job was done well. They also arrived to the house three hours earlier than they said they would.
I have used Northwest Exteriors and the same technician for three houses over fifteen years, and I am very satisfied!
Good product and better people to get the job done at a reasonable price.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northwest Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys