Gabs in caulking around the window, areas open for water to get behind the walls. They used clear caulking rather than white leaving a view between the walls.

Very friendly, thorough and great work

Everyone did an excellent job. I think it was expensive,but it's probably what everyone charges. I didn't shop around because I was very happy with the presentation & the company is highly rated. I'm very happy with the job!

LongHomeProducts delivered our new walk-in shower in one day! And we’re very pleased.

This is my second project done by long home and they are very good. The quality is excellent. The installation is great.

They were polite and did the job fast and well

I’ll answer this when you are able to figure out what to do with the length of pipe problem.

The quality of their product and installation was very good

Aside from the “timeshare” tactics … our consultant was warm, friendly and very informative. It’s just the “you can’t say ‘no’ to me.”
I can’t give you this deal once I leave. Now, it may not be exactly what she said, but it is definitely what I heard. ( Years ago we got trapped into a timeshare and were finally able to get out of it for almost what we paid for it ….) Over the years we had to go back “just to sign some papers”and it turned out they wanted more money from us. My husband lost it on them….Any way, that kind of sales pitch makes my skin crawl.
Then we get a call from Long Home giving us a price much closer to what we had discussed with our plumber. So why not be above board and give your lowest price during the nice demonstration?

Post project completion follow-up was non-existent.

Extremely professional crew of two; worked very efficiently with respect to surroundings; nice job in every aspect!

On time, cleaned up well

From the Sales Rep to the Installers, everything was smooth. Communication throughout the process was excellent

The return calls were not very quick to come back to us. It also seemed like our contract wasn't shared or on file because we kept getting calls from others that wanted to provide quotes when we already had one

The materials and installation were top notch.The staff were in good communication throughout

Would've liked to see a break down (itemized list) of the cost of items in the estimate and cost of different finishes so I could make a better informed decision without feeling rushed.

Installer promised to provide cleanser for new shower! Haven't seen it yet!

Installation went very well. Installers were polite, efficient, new what they were doing

Professional, efficient, on-time, project completed in one day with total clean up when done.

It took much longer than we were told it would. We were told 6-12 weeks…actually took 17weeks. They started the project at 9:30 in the morning and didn’t finish until 12:20AM the next day! We had jobs to go the next day! Then…the right side of our shower is missing the finishing edge and looks sloppy. Was told it would take another 5 weeks before that would be finished.

To expensive

Everyone one was very professional and helpful throughout the process.

Shower doors were left with fingerprints and left shower door rolled back two inches.

The guys that did the work did a great job

The work is quality!