I chose Next Stage Design + Build because I knew there would be so many decisions to make and so much coordination needed in my limited-access building that I might lose my mind. I appreciated so much the professionalism of the whole team, especially their clear communication with their team members, partners, me, and building management. The design help I received was invaluable and their ability to respond to last-minute changes of mind (just a few) and unexpected issues was impressive. The approvals and permit process with my building HOA and the City was managed with no headaches for me. Best of all, my project was finished ahead of schedule! I love the results and am looking forward to another 10 years in my home with all of my wish list checked off.

Employees Professionalism

Employees Professionalism - Everyone I dealt with was organized, clear, efficient, and thorough.

Sales Knowledge

Sales Knowledge - Gary was great at scoping out the project and figuring out the projected costs, then keeping me updated and informed. He captured changes and kept great notes, proving to be a valuable resource for all.

Project Designer Knowledge

Project Designer Knowledge - Dianne and Joy did a great job at figuring out my style and giving me some options to be a little daring if I chose. They coped well with last minute changes and all my questions. I was hesitant about a few things but decided to trust their knowledge, and am so happy with everything we planned.

Professional & Organized

Professional & Organized - Spreadsheet masters. Schedule was clear and adjusted as needed, mostly because they moved quicker than they'd hoped. BuilderTrend was a good resource and I appreciated the photos and project information posted there.

Communication

Communication - I was always able to get in touch with any team member if I had questions. It wasn't often because they kept me informed every step of the way.

Problem Resolution

Problem Resolution - I know that some of my appliances were tricky and the flooring was a challenge. But they figured it out.

Schedule

Schedule - Finished AHEAD of schedule! That never happens.

Clean & Safe

Clean & Safe - Every time I visited the site, usually on the weekend when nobody was around, everything was in good shape. They took a lot of care to keep my remaining fixtures and belongings safe and secure.

Work Done Right

Work Done Right - There were a few issues along the way, but these were handled quickly by Neera, Chip, and Tim.

Project Manager

Project Manager - Tim was super responsive to all my questions and was great at making decisions on the fly to keep everything on schedule and completed to his satisfaction. He was masterful at developing good relationships with my building management and the security/lobby guards who allowed access to my unit. This was essential in keeping the project on schedule and making everyone happy. Timlet me know when something came up—he didn't hide it from me but kept me informed about issues and their resolution. He was also respectful about my property and making sure others showed the same respect.

Recognized Excellence

Recognized Excellence - I feel like Tim went above and beyond my expectations, especially in wrapping up the final details and making sure everything met with my satisfaction.

Additional Comments

Additional Comments - I know I could have done this remodel for less money, but I wouldn't have had the quality of workmanship and materials that I have. Most importantly, I probably would have had a physical, emotional, or mental breakdown somewhere in the process. Next Stage Design + Build gave me peace of mind through what is normally a stressful and complicated process. It's not easy to do a project like mine and bring it in close to or at budget and keep on track with the schedule, but they did an amazing job. Well worth the money and time!

Next Stage made the remodeling process easy and stress free. Since this was our first ever remodeling project, we relied heavily on their expertise for everything from design advice to managing the permits and inspections. They thought about every single detail so we never had to worry if we were missing something. Everyone we worked with was kind and knowledgable and we felt supported throughout the entire process. We highly recommend Next Stage and we're looking forward to working with them again on future remodeling projects!

Recognized Excellence

Recognized Excellence - We really enjoyed everyone we worked with - Keith, Joy, Tim, Chip, Brad, etc. We want to give a shoutout to Shaun because he was extremely helpful, kind, courteous, and contributed a lot to the success of our project. We appreciated the notes he'd leave for us, which included his willingness to come by anytime to help turn the electricity back on, etc. In the words of Darren, "Shaun is a badass."

Additional Comments

Additional Comments - We had a great experience overall and are looking forward to work with Next Stage again on future projects!

My brother recommended Next Stage to me for the home improvement. If a friend is considering home improvements, I would recommend Next Stage to my friends. The Next Stage team was good to work with for the home improvement. From Sales to Project Manager to all the team that did the dry rot repair, the kitchen drawer guides, dishwasher installation, the electrical repair, and bathroom improvements, all were great. Even though this was a small project the work was well done. It's a good feeling to have a good home improvement experience after all is done.

Quality of work and customer service was great. The job was done to very high standards. It was quite expensive, but that is the tradeoff with having a reliable contractor you can trust to take care of every little detail.

Employees Professionalism

Employees Professionalism - Everyone was very knowledgeable, professional, and responsive.

Sales Knowledge

Sales Knowledge - Did a great job planning and helping us navigate the whole process.

Project Designer Knowledge

Project Designer Knowledge - Francesca is amazing. She is very talented and so nice to work with.

Communication

Communication - Did a great job keeping us in the loop the whole time. Always made themselves available with cellphone numbers.

Problem Resolution

Problem Resolution - There were a few small problems that came up along the way; Next Stage helped us navigate them and provided reasonable options.

Expertise

Expertise - Everyone was really good at what they do.

Clean & Safe

Clean & Safe - Everyone kept the site very organized and safe.

Subcontractors Professionalism

Subcontractors Professionalism - Everyone was great - they did excellent work, and were very pleasant to work with.

Value

Value - I feel like you can save a lot of money by doing things piecemeal or going with some questionable contractors - but this is the tradeoff for having peace of mind knowing that we're working with an upstanding company. We've heard horror stories from friends who try to cut costs and all kinds of bad stuff happens with unethical contractors. With Next Stage we paid a premium knowing that the work will be done right, they are fully insured, and the project requires minimal effort on our part since they take care of so many details.

Project Manager

Project Manager - Brad is a real expert, and very honest and straightforward. Always made himself available when needed.

Recognized Excellence

Recognized Excellence - Francesca, Keith, Chip, and Brad were all great to work with.

Additional Comments

Additional Comments - This is our second job with Case/Next-Stage. They really excel with complex projects like the floor extension or full kitchen remodels. Again, you're likely to find much cheaper bids, but that comes with potential risks and headaches.

Highly professional company that will complete your project timely and within budget

Employees Professionalism

Employees Professionalism - The entire team was courteous and professional

Sales Knowledge

Sales Knowledge - Patricia approached our project in a straightforward manner and explained each phase with associated costs. I appreciated that there were no hidden surprises

Project Designer Knowledge

Project Designer Knowledge - Noor had a vision of the kitchen space and how to maximize it. The color scheme, cabinetry design are perfect. There is no possible way we could have done this without her expertise.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Raymond and Neera are very good at their craft. They were diligent, communicative with me and Debbie. They kept the work space clean at the end of the day.

Professional & Organized

Professional & Organized - I would say the company is very professional and organized. Debbie and me recognized that from the moment we first met Patricia and Noor at the offices.

Communication

Communication - The communication was great. Nothing hidden, constantly keeping us posted on the schedule or possible changes. The customer portal was a big help. I was able to review each approaching week’s goal and invoicing

Problem Resolution

Problem Resolution - We had very few issues that needed to be resolved, but they were immediately addressed and resolved in a timely manner.

Expertise

Expertise - Without a doubt, Next Stage Design has the expertise to manage our project

Schedule

Schedule - Patricia hit the projected schedule on the mark. There was a moment when it would possibly take a bit longer, but the Next Stage team was able to get it back on track. We appreciated that

Budget

Budget - The budget was adhered to with the exception of change orders that Debbie and I agreed to. Any changes were explained to us with sound reasoning

Clean & Safe

Clean & Safe - Yes, tools were stored properly at the end of each day. Materials were covered and out of the weather. The temporary toilet was serviced each week. Construction debris was taken away as needed

Construction Quality

Construction Quality - Debbie and me are very happy with the quality of construction.

Punchlist

Punchlist - We had a very shortened punch list. The floor contractor will return after the holidays to address a minor issue, but otherwise everything is functional

Subcontractors Professionalism

Subcontractors Professionalism - The subs were very professional and prompt. In most cases they were here at 7:00 am each work day. These men were courteous

Work Done Right

Work Done Right - The work was done right the first time. There were a couple of structural framing elements that needed revision, but they were immediately addressed. We had no negative issues and it didn’t negatively impact the schedule

Value

Value - Debbie and me feel we got the best value for the cost.

Production Coordination

Production Coordination - It was a collaboration which we really appreciated. Every phase was coordinated perfectly

Project Manager

Project Manager - Paul was outstanding to work with. He bird dogged the project daily, kept us advised of possible changes. We know he was keeping a close watch on the subcontractors and keeping them on task. The project duration was a direct result of his diligence.

Recognized Excellence

Recognized Excellence - Patricia, Noor, Paul, Earl, Neera and Raymond were all critical to making our kitchen remodel happen. Each of these people performed exceptionally for Debbie and me. I’d like to say we developed friendships with them

Additional Comments

Additional Comments - Overall, working with Next Stage Design + Build was a pleasant experience. Every employee we dealt with was highly professional and skilled at their position. My wife and I went into the remodel aware of the challenges, and Next Stage approached the project professionally and fearless. There was no hesitation on the company’s part to communicate with us. We appreciate the openness. I would like to say congratulations to Next Stage Design + Build for completing our project and giving us a kitchen that is beautiful

Most definitely!

Employees Professionalism

Employees Professionalism - All employees on our kitchen remodeling project were courteous, including the hired subcontractors that were employed for this project.

Project Designer Knowledge

Project Designer Knowledge - Shelly was instrumental in suggesting design ideas for out kitchen remodeling project. She and my wife, Sara, worked well together on good artistic design ideas that made the results meet and exceed our expectation.

Professional & Organized

Professional & Organized - Yes, Next Stage Design + Build was professional in working with us as well as being very organized in the planning, the scheduling, and the execution of the whole remodeling work from start to finish.

Communication

Communication - The Project Manager, Paul Delgros, and the Assistant Project Manager, Earl Pagh, were excellent in keep us informed with the status of the work that was being done or to be done.

Problem Resolution

Problem Resolution - Any concerns were addressed quickly and properly.

Expertise

Expertise - It seems that all involved in our project had their respective expertise in their field and were able to perform to meet our expectations.

Budget

Budget - The target budget was close to the final cost of the project; fortunately, the final cost was a little lower than expected to be.

Clean & Safe

Clean & Safe - All the activities were safely, carefully, and neatly done.

Punchlist

Punchlist - The punchlist was completed without any significant delay.

Subcontractors Professionalism

Subcontractors Professionalism - The subcontractors that were used with our kitchen project were great. The cabinet maker did superb work on the quality of the units. Also, the cabinet installers did professional work. When the incorrect flooring material was installed, the flooring subcontractor replaced the incorrect flooring material with the proper material without any conflict. The subcontractor for installing the backsplash was a real craftsman with his work. All the subcontractors were very professional and supportive of our project and in providing their quality effort to make our kitchen remodeling successful.

Project Manager

Project Manager - Paul Delgros, the Project Manager, was on top of the action items that kept the project on schedule. He kept us informed of where the project status was and what is needed to be addressed throughout the project.

Recognized Excellence

Recognized Excellence - Earl Pagh was quite dedicated to making sure all activities were accomplished and in reasonable time. Earl was genuinely interested in our kitchen remodeling project and quite supportive for us. Also, Paul Delgros, the Project Manager was as well.

Additional Comments

Additional Comments - The remodeling effort is a daunting set of activities to do and coordinate. If we had to be the prime contractor for our kitchen remodeling, it would have taken us an ungodly amount of time and effort, a need of experience that we do not have to guide us. We appreciate the coordination, the resources, the allocation of special subcontractors needed to do the work, the scheduling, the permits needed, the new appliances that had to been chosen, and on and on. Thank you to our team at Next Stage Design + Build.

We’re so glad that we found Next Stage Design + Build. The results of our remodel are breathtaking.

Employees Professionalism

Employees Professionalism - Next Stage team is exceptional in the professionalism from the early estimation phase through planning and construction. They always listened to our concern and addressed them promptly. And for some difficult issue, they always did their best to problem solve the issues. They also did a clean up after each phase of the construction. Of course It could not be as good as professional cleaning service but the site was cleared of construction waste and we could easily move in and enjoyed our newly remodeled house!

Sales Knowledge

Sales Knowledge - Rita helped us set the scope of project and provided us corresponding quotes for different options so we had the flexibility to adjust the scope the project and set the proper expectation for the budget. She also helped us with the transition plan to divide the project into two phases which made our life much easier during the construction.

Project Designer Knowledge

Project Designer Knowledge - Dianne and Noor are so wonderful to work with. They helped us find the design that suite our life style and also aesthetic pleasing. One of the biggest challenge is that our house has no square room but they made everything fit nicely! We have several customized spaces - an cozy nook for friends/family gathering and a laundry room/mudroom that's perfect for our ourdoor lifestyle and a specialized kitty litter room for our cats that's so much easy to maintain etc. Their design really improve our quality of life greatly!

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Shaun always went

Schedule

Schedule - Sometimes things did happen and affect the scheduling especially for project of this scope but besides the communication from the NextStage team directly we could also find the updated schedule on builder trend so delays were anticipated and we knew the reason behind them. This is one of the greatest part of working with the NextStage!

Clean & Safe

Clean & Safe - All the construction wastes were cleared from the site after each phases were done.

Recognized Excellence

Recognized Excellence - I just want to express my appreciation for the whole team here again. Our project was not straight forward and we really appreciate that team helped us with all our concerns regarding this project from logistics, the safety of our beloved kitties during the construction, a design that accommodate our life style and the willingness and ability to work around the quirky characteristics of this house. This remodeling project no only give our house a beautiful update, it also makes our life so much efficient and easier. Thank you for your excellent work!

Before embarking on our renovation project my husband and I were both very hesitant to even go down the route of a renovation. You hear horror stories of people who have had a terrible experience. I even had one family tell me they have PTSD from their contractor and will never remodel a home again. I knew that if we were going to do this, my gut would guide me and let me know which company felt right and would be the right fit for our project. I was not wrong. I told my husband right from the start that Next Stage felt different and I felt comfortable with them (we met with MANY different companies). If we were going to spend our money on a project as big as ours I needed to have absolute trust from the beginning. Throughout the yearlong process, I was reassured over and over again that the decision to go with Next Stage was the right decision. Each and every step throughout the process was smooth, professional, and genuinely fun.

Employees Professionalism

Employees Professionalism - Each and every employee my husband and I met was very professional and courteous, but that is not why we love you guys! What is most appealing about your employees are that they have the right balance of professionalism mixed with authenticity and friendliness. I loved that they shared tidbits from their personal lives along the way. Rita could recommend places for us to check out when we traveled to Healdsburg. I know Paul loves Family Feud and had an amazing trip to Italy. Dianne was always quick to share photos of her little boy during our conversations of how rambunctious young boys can be and Noor would share guidance on parenting teens as my daughter is now entering that same stage. I could hang out with this group on a Saturday evening over dinner and have the best time. Professionalism was always there and that is great, but authenticity is what stood out to me.

Sales Knowledge

Sales Knowledge - Rita was with us from day one and there was not a step along the way that I didn't feel taken care of by her. Her ability to answer any and every question we had with confidence gave us such a sense of comfort. We knew she knew what she was doing and we did not have to worry. Budgeting, change orders, close outs, it all went incredibly smooth. Rita, you even moved midway through our project and that distance didn't matter once. You were still available and attentive to whatever we needed. Thank you for staying on board with us to the end. We would have understood if you hadn't. Moving and job changes happen every day and it would have been understandable if you had left our project mid-way. Thanks for hanging in there with us!

Project Designer Knowledge

Project Designer Knowledge - To write a review of these three incredible women in one section is just not fair! Dianne, Noor, and Berfin, THANK YOU for guiding the ship in the design phase. My husband and I have talked extensively about what we love the most in our new home and it goes back to the original design. We are still living in only a 1,500+ sq. ft. home and yet we feel we have gained SO much space and functionality in our home. This design was everything to us and we cannot thank you enough. I am not kidding when I say that each and every day I have a moment where I look around and reflect on how grateful I am. I promise you that is a genuine statement, each and every day I can't believe what you have given our family. Dianne and Noor, I am incredibly grateful for the endless hours we looked at more design choices than I care to ever look at again for the rest of my life ;-) While you are both familiar with my type-A personality, that personality does not extend into design elements and I was often overwhelmed at what might look good or what would be a good choice. The fact that you came to each and every meeting with things narrowed down for me was such a gift. You were patient with me while also moving me forward with gentle nudges which I very much appreciated. Lastly, thank you again for sharing yourselves during this process. We could have only talked about tile, grout, and lighting choices, but you were so much more personable with me and I look back on our meetings with a huge smile.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - While we moved out of the home during our renovation we did not live that far away and often would swing by to check things out. Each and every time Ray was at our home we felt he took such good care of it and his attention to detail was as if it were his own home. He was so kind and courteous and his builder trend updates were always much appreciated. When we saw him on the schedule we knew after his visit we would have detailed images to view. While our interactions were not as frequent as they were with others on the team, please know how much we appreciate the care you took with our home, Ray!

Professional & Organized

Professional & Organized - Organization is my love language and throughout this process I have learned that it is also Next Stage's love language as well. This is why you guys were perfect for us ;-) Thank you for keeping things so streamlined and easy to follow throughout the past year.

Communication

Communication - Texts, emails, builder trend updates, phone calls, and visits. Can a client ask for anything more? Communication along the way from each and every person was phenomenal. Thank you for being available whenever we have needed you.

Problem Resolution

Problem Resolution - The entire process has been incredibly smooth for us and while there have been little things along the way that maybe you could classify as problems, they were dealt with in a very timely manner.

Expertise

Expertise - Without question we felt so safe and comfortable with our home in your hands. It sounds silly, after all it's just a house, but it was so much more than that. It was money being spent that we had saved for quite some time. It was our first home that we had purchased after moving to California in 2015. It was the home that sits next to our neighborhood school that our son attends. We handed over our home to you and that is not an easy thing to do. When you handed it back, you preserved the heart of the home while giving us years to grow into its new walls.

Schedule

Schedule - I don't know how it happened since everyone tells us renovation projects never end on time, but somehow it all worked out! We are incredibly happy to get back into our home before the Holidays.

Budget

Budget - Transparency around the budget, change orders, and closet outs were exceptional. We always knew where we stood with our finances and the budgeting of the project. Thank you for making that part of the project painless.

Clean & Safe

Clean & Safe - I cannot thank you enough for completing this project without disruption to the neighboring school, crossing guards, and hundreds of children that walk past our home on a daily basis. Right before you started demo on our home there was an incident in our district where a child was hit and killed by a car in a crosswalk going to school. It was such a tragic accident and I was terrified when you started construction that because of our home renovation, trucks and vehicles might hinder our crossing guard's visibility of the students. It was never an issue and I am so grateful everyone who came to our home was mindful of the traffic and children. I know some home sites are easier than others. Please know that the care you took to not block our streets is appreciate by me more than you will ever know.

Subcontractors Professionalism

Subcontractors Professionalism - Everyone we encountered was very professional and courteous!

Value

Value - We know that we could have saved money by going about our renovation in a different way or with a different company, however, there is no doubt in my mind that if we had, the experience would not have come close to being as good as it was with Next Stage. We had high expectations knowing what we were spending and you exceeded those expectations!

Project Manager

Project Manager - It speaks very highly of Paul that as soon as I hear his name, I get a smile across my face. He, of course, was the one behind the scenes managing every detail of our construction schedule but outside of that he is so personable and fun to chat with. Paul was happy to meet with us on a weekly or biweekly basis so we could see progress and ask questions, he responded very quickly over text and email, and dealt with any issues we had in a timely manner. The role of Project Manager is so vital to the success of a project and I realize that I say that not even knowing half of what Paul does behind the scenes. In fact, all the headaches and stress that he shouldered during our project so we didn't have to, makes him a freaking Golden God! I trusted him wholeheartedly every step of the way. You are good people, Paul, and I can't thank you enough for the time and attention you gave our home. The title of Golden God crossed my mind more than once of course (how could it not?!?!) but even more so Paul you are "the guy next door" which simply means, a neighbor and friend everyone would love to have.

Additional Comments

Additional Comments - Simply put, thank you for caring for our home as if it were your own. We are forever grateful!

Next Stage has done work for me many times over the last several decades. They are wonderful. No corners are cut, everything is professional and every last bit is finished. They do walk thru for their subcontractors and if things are not up to Nex Stage standards, things get fixed.

Employees Professionalism

Employees Professionalism - The skills and knowledge of everyone at Next Stage is top notch! They don't leave until everything works perfectly.

Sales Knowledge

Sales Knowledge - I've done several projects with Next Stage and I always start with Gary.

Project Designer Knowledge

Project Designer Knowledge - An utter delight to deal with. Very helpful on paint colors and the nicest hardware for my new doors.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Shaun is absolutely amazing. I am convinced there is nothing he can't do.

Clean & Safe

Clean & Safe - The site was cleaned every day. I provided storage for items to be left and it worked very well.

Project Manager

Project Manager - Brad is great and organized everything.

Sales Knowledge

Sales Knowledge - Keith has been extremely helpful throughout the entire project!

Project Designer Knowledge

Project Designer Knowledge - Not enough words to say how wonderful Dianne has been. I would never have imagined a more beautiful, and perfect for my needs result.

Construction Quality

Construction Quality - Excellent quality of materials and workmanship. Exceeded my expectations.

Project Manager

Project Manager - It took a little time for us to adjust to communication styles but Paul was great.

We have used them for 7 projects, and execution was exemplary. Everything they did worked extremely well, from project development to design and execution of sub-contractors. it was superbly run, under budget and ahead of schedule.

Sales Knowledge

Sales Knowledge - He was very patient in developing the project scope, with little projects we wanted. Gary was great about additional design help. He was very patient and asked a million questions to clarify everything.

Project Designer Knowledge

Project Designer Knowledge - She got us the perfect ceiling and lighting.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Glenn is super - an artist. He is an excellent remodeling specialist, dealing with all manner of things, and was interactive and communicative. He came in ahead of schedule.

Professional & Organized

Professional & Organized - Tim and Chip were on top of everything, from organizing of labor and material to managing the sub-contractors.

Problem Resolution

Problem Resolution - We always knew what was going on and what was going to happen next.

Expertise

Expertise - They brought the project in under budget and ahead of schedule.

Schedule

Schedule - They were ahead of schedule.

Clean & Safe

Clean & Safe - It was clean every day.

Construction Quality

Construction Quality - I am very satisfied.

Punchlist

Punchlist - We had no punchlist. It was all done.

Subcontractors Professionalism

Subcontractors Professionalism - They were wonderful, both the drywall and painting. They were very efficient, extremely professional and very quick.

Value

Value - They aren't the cheapest, but without a doubt they are the best. They deliver value.

Recognized Excellence

Recognized Excellence - Gary, Tim, Chip and Glen were all super.

Additional Comments

Additional Comments - I would come back to them with no hesitation.

My experience with Next Stage has been the absolute best! Their employees are the best in their field. Every person I was in contact with was kind, professional, on-time, knowledgeable, and I feel like I made made some new friends. My home is now my sanctuary, thank you Next Stage!

Sales Knowledge

Sales Knowledge - Rita was the very first point of contact, what a delight!

Project Designer Knowledge

Project Designer Knowledge - Noor Majhi is a wonderful designer! She listened to my every wish and designed the home of my dreams. Thank you! ♥️

Lead Carpenter Professionalism

Lead Carpenter Professionalism - While the designers put all of the details down on paper, the construction team brings it all to life! Wonderful attention to detail and top notch carpentry! Thank you Glenn and team!

Professional & Organized

Professional & Organized - Tim Kistler my project manager kept the project going with on-time delivery and a watchful eye on all of the details. We shared a laugh or two through our project. He is best in class for sure!

Communication

Communication - I can be a bit of a nervous person, but this team clearly communicated every part of the project keeping my nerves calm.

Problem Resolution

Problem Resolution - We really didn’t have problems, edits yes, but problems, no. Only solutions!

Expertise

Expertise - Best in class expertise all the way!

Schedule

Schedule - On time delivery is clearly a goal they crush!

Clean & Safe

Clean & Safe - Never left a mess, always very tidy.

Construction Quality

Construction Quality - The BEST quality!

Punchlist

Punchlist - They take care of any concerns or issues, although I really didn’t have many.

Subcontractors Professionalism

Subcontractors Professionalism - Their subs are also well vetted and pros at what they do.

Work Done Right

Work Done Right - Absolutely the work is done right!

Value

Value - My home equity will definitely be increased from the work I had done.

Project Manager

Project Manager - Tim Kistler Is the absolute best! He makes it all seem like a walk in the park, nice and easy! He really is a great guy.

Recognized Excellence

Recognized Excellence - Everyone, but especially Noor and Tim!

Additional Comments

Additional Comments - Thank you Jim for putting such a fabulous team of folks together!

Recognized Excellence

Recognized Excellence - They were all good!

The Next Stage team was professional, always on time, and quick to answer my questions, respond to my requests, and handle any issues that arose. The bathroom is stunning! We love it.

Recognized Excellence

Recognized Excellence - Chip, Paul, Francesca, and Keith were the ones I most frequently dealt will and all 4 of them were professional, helpful, and responsive.

From start to finish the people at Next Stage made the design/construction process unbelievably easy. We have already recommended them to neighbors!

Sales Knowledge

Sales Knowledge - Patricia was extremely helpful in understanding the project schedule and costs from beginning to end. Her knowledge of every step along the way was amazing and extremely helpful in our decision making.

Project Designer Knowledge

Project Designer Knowledge - Dianne was integral in the success of our project. Her knowledge and guidance through the design and construction process resulted in an amazing kitchen we always dreamed about.

Professional & Organized

Professional & Organized - Communication is the key to any successful project. The Next Stage group was always very courteous, clear, and accommodating from our initial meetings through final close out. We always knew what to expect and when to expect it. They made the design/construction process better than we ever could have expected.

Problem Resolution

Problem Resolution - Because everyone at Next Stage made the design/process so easy it never seemed like there were any problems to solve, they were all addressed early before they became problems.

Schedule

Schedule - The project finished early!

Budget

Budget - The project stayed on budget and was worth every penny!

Project Manager

Project Manager - Paul was amazing! Extremely helpful, organized, and courteous. Answered every question and followed up quickly. He was able to accommodate our schedule and we always knew what was happening next.

Recognized Excellence

Recognized Excellence - Patricia, Dianne, and Paul are rock stars! We were very anxious about our decision to demolish and design/construct a new kitchen. We put off for over a decade. When we finally decided to roll the dice, those three made the process unbelievable easy from start to finish!

Next Stage is very clear about the cost upfront, which means there are no surprises in time, quality, or costs throughout the process! They have never, ever disappointed our expectations and frequently exceeded them!

Lead Carpenter Professionalism

Lead Carpenter Professionalism - The project manager was not Glenn. I believe it was Shawn and Ramen, who were fantastic!

Schedule

Schedule - They adhere to the schedule because of a one in a hundred-year storms, but they were heroic considering the circumstances!

Production Coordination

Production Coordination - 6! I texted him day and night, and he replied even when he shouldn't have.

Recognized Excellence

Recognized Excellence - I would like to recognize Tim, Shawn, Ramen, Michael, Moe, Jessy, the concrete and air conditioning people, and Damien for their exceptional service. Keith did a really good job; I think he was just a little overloaded. That is a lot of people who were really guests in our home, I felt.

Very expensive services.

Project Designer Knowledge

Project Designer Knowledge - Design was thorough and exact for Production Group to built.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - The carpenter had good workman ship, was knowledgeable and professional.

Professional & Organized

Professional & Organized - All employees were professional attitude.

Communication

Communication - Project was scheduled and updated in time. All work was supervised and followed up. No issues were found.

Problem Resolution

Problem Resolution - No issues. The Project was done smoothly .

Expertise

Expertise - The Sub Contractors hired were good and knew what they are doing. Next Stage Design and Build had many good and competent workers.

Clean & Safe

Clean & Safe - Very good. The Workers cleaned up after work , after the day and trash was picked up regularly. The portable toilet was provided. These were great.

Construction Quality

Construction Quality - It was expected. All were very good.

Production Coordination

Production Coordination - The production Coordinator was responsive, paid attention in details and monitored the project to the target date.

Project Manager

Project Manager - He explained the project to be executed thoroughly and what to be expected. I was comfortable that he lead the project smoothly.

Recognized Excellence

Recognized Excellence - I recommend Raymond, and Chip for their excellent services. They are an asset for the Company. These employees were working very hard even though the job required two person jobs but they were happy and performed well by themselves.

Additional Comments

Additional Comments - It happened during the construction work , we were out of the country for two weeks. We left the house, the key for the workers to continue working on the project. Everything was fine. The workers protected the floors ,the stairs , the walls for their work. I appreciated with their consideration to maintain the living space clean and their discipline.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Earl P. was our Lead Carpenter

Recognized Excellence

Recognized Excellence - I love working with Shelly Yoder. She is very accommodating, professional and really listens to my design requests

Additional Comments

Additional Comments - Great experience. I love work with this excellent team of professionals.

Have used their services in the past and would use again for future projects.

Employees Professionalism

Employees Professionalism - Kept me informed of status and next steps of project. Always showed up on time.

Communication

Communication - Always kept me up-to-date.

Recognized Excellence

Recognized Excellence - Earrl Pagh was professional, friendly, kept me informed and did a great job.

Very.

Employees Professionalism

Employees Professionalism - Earl, Paul, Raymond, and the whole team made the experience a pleasure.

Sales Knowledge

Sales Knowledge - Keith guided us away from elements that wouldn't help us reach our remodel budget targets.

Project Designer Knowledge

Project Designer Knowledge - Shelly Yoder's design was the inspiration for the project. After we selected some key foundational elements, she put it all together and made the process a pleasure.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Ray was here so much he became part of the family. Very courteous and considerate to leave our home as clean as he found. it.

Professional & Organized

Professional & Organized - Very professional, very organized. All plans and build timelines were provided and updated regularly. No surprises.

Communication

Communication - Both on site conversations and app based updates made the planning easy. I had to coordinate painters, window contractors, audio video contractors, and others so they wouldn't interfere with each other. The planning process made that easy.

Problem Resolution

Problem Resolution - We had structural issues which caused some delays but the team kept the subs informed so that they could adapt to the new schedules. I had some issues with appliance installation and Nextstage stepped up and installed by range when it wasn't their job. Much appreciated!

Expertise

Expertise - Yes. Their relationship with and understanding of the county permit process was excellent. They helped me avoid unplanned and costly structural upgrades by reinforcing existing structural elements at a fraction of the cost.

Schedule

Schedule - Very close to the original schedule. Delays are expected but there weren't many.

Clean & Safe

Clean & Safe - We lived in the house during th remodel and the team was great at cleaning up when they left for the day.

Punchlist

Punchlist - We didn't have much of a punch list but it was handled quickly.

Work Done Right

Work Done Right - Most was flawless. We did have to re-tile a section of our shower twice because the project manager noticed the quality wasn't up to NextStage standards.

Production Coordination

Production Coordination - Very responsive and helpfull with other contractors I had hired for smaller elements of the project.

Project Manager

Project Manager - Paul was awesome. Always responsive. Very good at the technical details and working with the county permit process.

Recognized Excellence

Recognized Excellence - Earl was awesome. Always has a smile on his face and very helpful to keep the program on track on a daily basis. Nor was also extremely helpful to us during the design phase.

Additional Comments

Additional Comments - So glad I found Next Stage for this project.

Everything was great and to our expectations, but there is a premium cost to the services.

I have recommended Next Stage for all the years I have been using them.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Shaun is a superb pro who who double checked every step.

Clean & Safe

Clean & Safe - No mess anywhere.

Construction Quality

Construction Quality - Top notch material!

Additional Comments

Additional Comments - Next Stage is my go to company for any home project!

Schedule

Schedule - NextStage accommodated our request to remain in the house during the remodel, which created the need for scheduled phases. The resulting schedule met our expectations.

Recognized Excellence

Recognized Excellence - The NextStage team members were all very good to work with. Dianne and Patricia struck a nice balance between customer wants and needs with design and cost choices.

Recognized Excellence

Recognized Excellence - Glenn Tirado took exceptional pride in the work he sis as if this was hie own home.

Next stage was exaxtly what we needed. An organization to coordinate from design, to subcontractor management to project completion. And at every step involving us so that we felt it was "our" project working together.

Project Designer Knowledge

Project Designer Knowledge - Next stage provided exaclty what we needed... we had an "idea" of what we wanted to do, but not the design details.. they came in, provided great design options, then were able to merge various components of the options into something we are really happy with.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Glenn was always there when we needed him. Keeping us informed, and doing great work. I highly recommend Glenn for the way he interreacts with the customer, and the quality work he does.

Communication

Communication - Using buildertrend, Cell phones, email, text. Next stage was ALWAYS there and very responsive to any questions, concerns and plans for how the project was going.

Problem Resolution

Problem Resolution - Problems were very few and far between, but for the couple of instances that came up, it was NEVER adversarial. we were all on the same side getting the issues resolved.

Clean & Safe

Clean & Safe - The took what seemed like extra effort to keep the site clean. Every day work was performed was begun and ended with ensuring a clean work environment.

Project Manager

Project Manager - Tim is simply amazing. His openness and availability to talk about the project really made him a friend. He made the relationship in a way, that I felt completely comfortable contacting him anytime with any questions. I wish everyone could have Tim as their project manager.

Recognized Excellence

Recognized Excellence - We had most of our contact with Tim, and our design team Shelly and Francesca. They were a joy to work with and so helpful from start to finish. Sorry to see them leave our home for the last time as the job completed.

Result (new kitchen/dining/family room) was outstanding; very professional, talented and experienced design and construction team was a pleasure to work with.

Sales Knowledge

Sales Knowledge - Patricia got this whole project moving

Project Designer Knowledge

Project Designer Knowledge - Very talented, and clearly listened to our ideas

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Pleasure to work with

Subcontractors Professionalism

Subcontractors Professionalism - Mike (elec.) and Jeff (plumb.) were particularly strong, happy with all.

Project Manager

Project Manager - Brad's awesome, so is Chip!

Recognized Excellence

Recognized Excellence - Shelly, Patricia, Brad, Chip, Francesca, and Shaun were a pleasure to work with.

Additional Comments

Additional Comments - We're very happy with the result, as well as the experience we had during this project. Was a pleasure!

We had such a great experience with our whole Next Stage team and would definitely recommend to friends. From the design process through to construction and completion, we felt that the team was professional and brought expert knowledge that we didn’t have. We are so happy with our kitchen remodel!

Sales Knowledge

Sales Knowledge - Jeff was a pleasure to work with. He responded quickly to all of our (very detailed) questions. He was experienced and knowledgeable and helped us understand the process all the way through. He was also realistic in setting expectations with us which was so helpful for our first major home remodel.

Project Designer Knowledge

Project Designer Knowledge - We loved Shelly! She listened to our ideas for the kitchen and helped turn them into reality. She brought suggestions and ideas that we would have never considered on our own and we landed on a beautiful design. She also found tiles, lighting and other accents that we could not have found on our own.

Recognized Excellence

Recognized Excellence - Shelly and Jeff K!

Additional Comments

Additional Comments - We are so happy with our kitchen and the service we received from Next Stage.

To me, the biggest issue with NextStage is the cost. Unless I have something "structural" or that requires solid expertise, NextStage has always been the highest bid.

Employees Professionalism

Employees Professionalism - Everyone always very polite and courteous.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Awesome--and not just because we could chat about WI and the Midwest. Always kept me informed on status, followed up on my questions. Zack was also great on the exterior structural/water damage issue.

Project Manager

Project Manager - I love this guy. Paul responded to every single email and every single text. He has great follow-through. When I do my other living room windows, I want Paul (and Earl) back.

Recognized Excellence

Recognized Excellence - I don't think I had a "project manager" during my first project with NextStage and Chip handled everything (maybe he was lead carpenter and PM all rolled into one). I think for this project, it was helpful to have Paul doing his thing and Earl/Zack doing theirs because it was more like 3 smaller projects all bundled together (so more coordination required).

Additional Comments

Additional Comments - I really appreciate NextStage accommodating my travel schedule. I know that prevented the crew from wrapping up earlier since I was not comfortable with anyone entering the house while I was out of state. Paul offered to swing by the house to check daily but that just seemed unnecessarily burdensome to him to me. I believe he was getting pressured to get my project done so this was on me. But I truly thank Paul for offering.

Recognized Excellence

Recognized Excellence - Whole team

Additional Comments

Additional Comments - The end result exceeded our expectations.

Without a doubt. It is very hard to find a remodeling company that you can trust and NextStage is reliable, cares and is compassionate about what they do.

Sales Knowledge

Sales Knowledge - Taking an old house, stripping it down and building a second story in the attic was an ambitious project and Patricia was ready for the challenge. She never shied away from our ideas and was with us every step of the way letting us know how much things would cost. We also appreciated her professionalism and willingness to talk freely about our concerns before, during and after the project.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Glenn was more than a carpenter on this project. He was able to see our vision and skillfully build it and make it a reality. It is obvious Glenn has a lot of hands on experience and I have a feeling our project would have gone a different direction had Glenn not been on the project throughout. Not only did he do all of the framing for the upstairs but he also installed the kitchen cabinets and everything turned out beautiful. I especially love how he framed the dormer window in the upstairs bedroom. It is prefect.

Subcontractors Professionalism

Subcontractors Professionalism - I would like to especially mention Jeff Dean plumbing and the drywall partners. They went above and beyond!! The water in Willow Glen is horrible and finding the right tankless to use and filter system was complicated and we really appreciate Jeff Dean’s knowledge and recommendation on what system would work best. It was also challenging to plumb the new upstairs. Jeff, Glenn, Tim and Jeff S had to work closely to make it work. It was impressive to hear them talk through the obstacles. Drywall, worked tirelessly and the results are beautiful. They had to work with existing plaster as well as new drywall and you can not see any transitions. Amazing!!

Project Manager

Project Manager - We never once felt like our project was out of control. There were a few sleepless nights over exterior siding(not NextStage’s fault) and Tim successfully guided us through every step of the way. He was a shoulder to cry on, someone to give high-fives to, and would be there rain or shine. He called just about every night to let us know what to expect the next day and made sure the project kept on tract.

Recognized Excellence

Recognized Excellence - This project would not have happened without Jeff Schroeder. He was very much involved behind the scenes helping Patricia,Tim and the engineer to make sure the overall character of our old home was not being overlooked. Jeff played a valuable roll especially in the beginning to make sure the overall “plan” was well thought through and every possible option was explored. Jeff understood, from the beginning what was important to us and where we were willing to compromise. He cared enough to step in and share his knowledge and the project was better because of it.

Quality work, great communication, excellent design and planning and on schedule execution.

Sales Knowledge

Sales Knowledge - knew all products to be install, informed us on prices and was very helpful on other items not apart of project

Project Designer Knowledge

Project Designer Knowledge - Cindy was delighted about material picked out, great at detailing plans and assisted in other question about non project items.

Communication

Communication - Earl kept us informed daily and everyone else responded to all our emails.

Expertise

Expertise - Outstanding, floors were a problem and Paul and Earl found a great solution of fixing them.

Construction Quality

Construction Quality - Earls work on base boad and floors was outstanding as well as coordinating with rug and paint subcontractors

Subcontractors Professionalism

Subcontractors Professionalism - Paint and rug subcontractor did a great job.

Production Coordination

Production Coordination - Plans were very detailed and complete and all work items were started and completed as planed and scheduled

Project Manager

Project Manager - Stayed in contact with us, always a quick response to emails, superb coordination with Earl on all aspects of project especially the floor

Additional Comments

Additional Comments - Cindy and I are very pleased with all the work and results of the project.

Recognized Excellence

Recognized Excellence - Earl managed and responded to all inquiries. Glen, Raymond, Sean were so helpful to make sure we were satisfied with the work done for the day.

Additional Comments

Additional Comments - When questions or concerns were voiced they were immediately responded to. If vendors neede to be called back to touch up a spot or two it was done without hesitation.

We have used your company for two projects and have been very happy with the results for both of them.

Recognized Excellence

Recognized Excellence - Shawn was excellent throughout.

This was our second project with them, much larger than our kitchen remodel. In both cases, there were complications along the way that we would have had a lot of difficulty navigating, but which Next Stage kept on track.

I have used Next Stage multiple times on multiple houses. Each time I am impressed by the professionalism and dedication they bring to the job. Without prompting the make sure jobs are done right, and they react to any detail fixes (touch ups and such) happily. I have recommended them to friends before, and will continue to do so. In particular I appreciate their complete management of all subcontractors, and willingness to work with any specialized subcontractors I bring in.

Employees Professionalism

Employees Professionalism - Everyone I have worked with has been a great balance of professional and friendly. It is always fun when they visit the house/job site to review a proposal or the work.

Sales Knowledge

Sales Knowledge - Patricia did an excellent option of laying out options for us, and being clear on what each included. And making sure we understood the impacts of additional requests before/as we made them, no surprises!

Project Designer Knowledge

Project Designer Knowledge - Diane was great, and turned what was originally a "simple" custom cabinet into the center piece of the project - the thing we were most looking forward to coming home to.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Glenn was (as usual) fun to talk to and delivered tremendous work, including a few above and beyond spots.

Communication

Communication - The combination of email, phone, and updates in BuilderTrend make for a great combination. We particularly appreciated the regular pictures in builder trend, so we could monitor the work from afar.

Expertise

Expertise - Their management of their partner contractors is always exceptional.

Schedule

Schedule - This project even completed early, as they found a few extra hands that came free and got stuff done sooner than planned.

Value

Value - I am occasionally teased by indications of somewhat lower costs, but I am constantly reminded of the extra details that Next Stage takes care of without asking, and their dedicated management of their subcontractors.

Recognized Excellence

Recognized Excellence - Tim was very proactive is helping us get back to using our space as soon as possible. He managed the project very closely and was very accessible and kept the lines of communication open. Also, I will add, the entire team was a pleasure to work with.

We selected Next Stage for the end-to-end service, and we got exactly what we were looking for, hassle and stress free. Everyone in the team was very professional, friendly, and wore mask. The work site was always left clean at the end of each work day. We were always informed if there was a change on schedule. We are very happy that the project was done on schedule and on budget.

Recognized Excellence

Recognized Excellence - I would like to recognize Brad and Chip for their excellent service. They both were very responsive and on top of things.

So, I highly recommend Next Stage for your project. If I had to pick one thing that stands out, I distinctly remember the moment when I realized that I had complete confidence in the skills of the people who did the work. They did what they said they’d do, when they said they’d do it. Over the years we’ve had a number of medium sized projects at our home, and our experience with Next Stage was the best by far. Use them, you won’t regret your decision.

We would highly recommend Next Stage Design for any remodeling project.

Recognized Excellence

Recognized Excellence - Nicole Guilbert was the designer on our project. She did an excellent job. Chip Utley worked with Brad Kupper on our project and he was excellent.

Next Stage did an amazing job on our remodel. A very well-organized project team and exceptional carpenters. We are very happy with the quality of work and the results. They made my dream for our home a reality. Thank you.

Recognized Excellence

Recognized Excellence - Tim, Earl and Damian gave us exceptional service. They listened to us, acted promptly and delivered quality work. I want to especially recognize Tim for his dedication to our project. If there was something we were concerned with on the job site, Tim came out on a Sunday or in the late evening to resolve the issue so we could sleep better knowing that these issues were resolved.

Recognized Excellence

Recognized Excellence - Nathan was truly a master craftsman who took great care and precision in his work! We would welcome him to do any work on our house in the futre.

Corina was a pleasure to work with and her design ideas added a lot of the details that we are lucky enough to enjoy every day in our new space. The full integration from design to build is what made what we thought was going to be a complex project flow seamlessly. Great team to work with.

Project Designer Knowledge

Project Designer Knowledge - Corina was a pleasure to work with and her design ideas added a lot of the details that we are lucky enough to enjoy every day in our new space.

Recognized Excellence

Recognized Excellence - Nathan G did outstanding carpentry and took great pride in getting it right.

They are prompt, they do what they are supposed to do, they are friendly and clean up after themselves. They are great.

Sales Knowledge

Sales Knowledge - He is very accommodating and responsive. They are all professional people and do good work.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - He was great.

Clean & Safe

Clean & Safe - They cleaned up every day.

Construction Quality

Construction Quality - They are very good and discussed things with the homeowner.

Recognized Excellence

Recognized Excellence - They were all great.

Additional Comments

Additional Comments - They have been our go-to company for the last three projects.

Professional & Organized

Professional & Organized - I appreciated that Paul came by job site every day team was here working to ensure work completed to specifications. He is very customer centric along with Gary.

NextStage was professional and easy to work with. They worked to prioritize our project since we were on a tight timeline with putting our house for sale on the market. The team did a great job and we are very satisfied with our decision to utilize them. I wouldn’t hesitate to suggest NextStage to any friend looking to remodel.

It was a very good experience and we were very comfortable working with Next Stage Design + Build as they were very communicative with us.

Lead Carpenter Professionalism

Lead Carpenter Professionalism - Damian was amazing and we were very comfortable with his quality of work. He was genuinely a pleasure to have working on the house.

Budget

Budget - They tried to stay within our agreed upon budget as well as that we tried to negotiate it as best as possible. We ended up going over on it ourselves because we felt now was a good time to get it done. I was impressed that the company worked hard on being conscious of our budget.

Project Manager

Project Manager - Tim did some very nice problem solving and made sure everyone was wearing a mask. We could tell that his relationship with the rest of the employees at the company was very good. We believe Tim was a very good Project Manager.

Recognized Excellence

Recognized Excellence - I'd like to recognize Damian and Tim for their exceptional service.

Additional Comments

Additional Comments - We are really happy with the results. It was remarkably low stress and we never felt we had to watch our back. It was nice to know that we could trust the company and workers, and not have to keep an eye on the project.

Everything went smoothly with good communication. There was some rescheduling from initial estimates due to subcontractor availability but changes were effectively communicated through online project-tracking website.

It's a complete experience, from the initial planning, design, materials selection, scheduling contractors, movers etc. no detail is left unchecked: very convenient and efficient.